Alorica provides customer management solutions for business-to-consumer and business-to-business sectors. The Company offers customer experience management solutions, such as customer care, revenue generation, technical support, direct response and receivables management; supply chain management solutions, which include back office, fulfillment and reverse logistics solutions; and B2B inbound and outbound sales solutions, including appointment setting, lead generation, customer acquisition and account development. Alorica also provides hosted solutions, including customer relationship management and hosted contact center solutions, and social CRM solutions, such as monitoring, engaging and improving social media experiences.

Company Growth (employees)
Type
Private
HQ
Irvine, US
Founded
1999
Size (employees)
13,331 (est)+3%
Alorica was founded in 1999 and is headquartered in Irvine, US

Key People/Management at Alorica

Andy Lee

Andy Lee

Chairman & Chief Executive Officer
Cindy Fiorillo

Cindy Fiorillo

Chief Financial Officer
Greg Hopkins

Greg Hopkins

Executive Vice President & Chief Client Officer
Jay King

Jay King

President - Financial Solutions
Lance Hale

Lance Hale

President - North America
Miro Batista

Miro Batista

President - Latin America
Rainerio Borja

Rainerio Borja

President – Asia
Jonathan Merrell

Jonathan Merrell

Chief Information Officer
Tania King

Tania King

Chief Legal Officer & Chief Compliance Officer
Jeffrey Aldaz

Jeffrey Aldaz

Senior Vice President of Global Services
Joyce Lee

Joyce Lee

Chief Culture Officer & President, MLBA
Chris Crowley

Chris Crowley

Executive Vice President & Chief Commercial Officer

Alorica Office Locations

Alorica has offices in Irvine, Rochester, Saraland, Huntsville and in 3 other locations
Irvine, US (HQ)
5 Park Plaza #1100, CA 92614, USA
Huntsville, US
300 5000 Bradford Dr
Mesa, US
1906 E Main St
Rochester, US
102 200 Canal View Blvd
Saraland, US
43 Saraland Blvd S
Show all (7)

Alorica Financials and Metrics

Summary Metrics

Founding Date

1999

Total Funding

$2.6 m

Latest funding size

$2.6 m

Time since last funding

over 8 years
Alorica's latest funding round in August 2009 was reported to be $2.6 m. In total, Alorica has raised $2.6 m

Alorica Median Salaries

Source: 17 public H-1B filings from Alorica

Alorica's Web-traffic and Trends

Alorica Online and Social Media Presence

Alorica News and Updates

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Alorica Company Life and Culture

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