The company provides customer interaction management, reverse/service logistics, depot and onsite repair services, warranty support management, returns management, field service and parts management, and in-home integration, as well as e-business solutions. It integrates, manages, and automates its service solutions through its Helix by Alorica, which is an integrated and Web-based technology management service platform that captures and saves historical data on customer interactions and enables clients to access call tracking, reporting, and performance information in real-time. The company was founded in 1999 and is headquartered in Chino, California. It has operations in Oak Brook, Illinois; Clovis, California; El Paso, Texas; Fort Myers, Florida; Manhattan and Topeka, Kansas; North Sioux City, South Dakota; Magna, Utah; Terre Haute, Indiana; Tulsa, Oklahoma; and Nashville and LaVergne, Tennessee; as well as in Pasig City and Quezon City, the Philippines.
Company Growth (employees)
Type
Private
HQ
Irvine, US
Founded
1999
Size (employees)
8,504 (est)+5%
Alorica was founded in 1999 and is headquartered in Irvine, US

Key People at Alorica

Andy Lee

Andy Lee

Chairman & CEO
James Molloy

James Molloy

CFO
Art DiBari

Art DiBari

EVP & COO
Chris Crowley

Chris Crowley

Chief Sales & Marketing Officer
Christy O’Connor

Christy O’Connor

VP at Credit Suisse

Alorica Office Locations

Alorica has offices in Irvine, Rochester, Saraland, Huntsville and in 3 other locations
Irvine, US (HQ)
5 Park Plaza #1100, CA 92614, USA
Mesa, US
1906 E Main St
Huntsville, US
300 5000 Bradford Dr
Saraland, US
43 Saraland Blvd S
Rochester, US
102 200 Canal View Blvd

Alorica Metrics

Summary Metrics

Founding Date

1999

Total Funding

$2.6 m

Latest funding size

$2.6 m

Time since last funding

over 7 years
Alorica's latest funding round in August 2009 was reported to be $2.6 m. In total, Alorica has raised $2.6 m

Alorica Median Salaries

Source: 17 public H-1B filings from Alorica

Alorica Online Presence

Alorica Company Life

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