OverviewSuggest Edit

Capita offers customer and business process management, and professional support service solutions. The company provides services in the areas of administration and business support, customer remediation, business process outsourcing, consultancy and change management, customer management, financial services, human resources and recruitment, information technology, insurance services, legal process outsourcing, life and pensions, property and infrastructure, service design, software solutions, and travel and events. Capita also offers services in the areas of finance, life and pensions, share registration, and fund administration, as well as in public engineering projects.

TypePublic
Founded1984
HQLondon, GB
Websitecapita.com
Employee Ratings4.2

Latest Updates

Employees (est.) (Mar 2019)54,312(-7%)
Job Openings212
Revenue (FY, 2018)£3.9 B(-7%)
Share Price (Oct 2017)£5.3

Key People/Management at Capita

Jonathan Lewis

Jonathan Lewis

CEO
Patrick Butcher

Patrick Butcher

CFO
Will Serle

Will Serle

Chief People Officer
Garry Dryburgh

Garry Dryburgh

Chief Transformation Officer
Rupert Green

Rupert Green

Chief Corporate Development Officer
Claire Chapman

Claire Chapman

Chief General Counsel
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Capita Office Locations

Capita has offices in London, Belfast, Newtownabbey, Aachen and in 21 other locations
London, GB (HQ)
30 Berners St
Belfast, GB
27 Clarendon Rd
Belfast, GB
27 Clarendon Rd
Newtownabbey, GB
Hillview House, 61 Church Road
Aachen, DE
227 Krefelder Str.
Anklam, DE
7 Markt
Show all (27)

Capita Financials and Metrics

Capita Revenue

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Capita's revenue was reported to be £3.92 b in FY, 2018 which is a 7.5% decrease from the previous period.
GBP

Revenue (H1, 2019)

1.9b

Gross profit (H1, 2019)

459.6m

Gross profit margin (H1, 2019), %

24.8%

Net income (H1, 2019)

29.3m

EBIT (H1, 2019)

60.8m

Market capitalization (31-Oct-2017)

3.5b

Closing stock price (31-Oct-2017)

5.3

Cash (29-Jun-2019)

716.5m

EV

3.4b
Capita's current market capitalization is £3.5 b.
Annual
GBPFY, 2016FY, 2017FY, 2018

Revenue

4.9b4.2b3.9b

Revenue growth, %

1%(14%)(7%)

Cost of goods sold

3.6b3.2b3.0b

Gross profit

1.3b1.1b967.0m
Half Year
GBPH1, 2016H1, 2017H1, 2018H1, 2019

Revenue

2.4b2.1b2.0b1.9b

Cost of goods sold

1.7b1.6b1.5b1.4b

Gross profit

695.2m553.3m482.5m459.6m

Gross profit Margin, %

29%26%24%25%
Annual
GBPFY, 2016FY, 2017FY, 2018

Cash

1.1b921.7m957.5m

Accounts Receivable

443.9m379.5m435.6m

Current Assets

2.3b1.8b1.7b

PP&E

394.7m219.3m213.6m
Half Year
GBPH1, 2016H1, 2017H1, 2018H1, 2019

Cash

935.0m1.1b945.9m716.5m

Current Assets

2.4b2.7b2.0b1.7b

PP&E

417.1m311.8m214.1m208.7m

Total Assets

3.8b6.2b4.5b4.5b
Annual
GBPFY, 2016FY, 2017FY, 2018

Net Income

42.3m(110.7m)279.1m

Cash From Operating Activities

563.2m158.5m(202.1m)

Purchases of PP&E

(82.4m)(68.9m)(89.4m)

Cash From Investing Activities

(251.2m)730.5m205.6m
Half Year
GBPH1, 2016H1, 2017H1, 2018H1, 2019

Net Income

152.0m29.5m66.1m29.3m

Depreciation and Amortization

90.2m125.9m

Accounts Payable

(84.7m)18.7m

Cash From Operating Activities

286.9m245.3m(201.3m)(18.5m)
GBPY, 2019

EV/EBIT

55.3 x

EV/CFO

-181.9 x

Revenue/Employee

32.7k

Debt/Equity

8.2 x

Debt/Assets

0.1 x

Financial Leverage

63 x
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Capita Operating Metrics

Capita's Customers was reported to be 100 m in FY, 2016. Capita's Products Manufactured was reported to be 140 in FY, 2017. Capita's Backlog was reported to be £6.7b in H1, 2019.
H1, 2016FY, 2016FY, 2017H1, 2018FY, 2018H1, 2019

Backlog

£8.19 b£7.70 b£7.10 b£6.65 b

Customers

100 m

Markets

11 11 11

Products Manufactured

300 140
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Capita Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
Call Vision Technologies Ltd.December 05, 2017
SmartschoolsSeptember 26, 2017
NYS CorporateApril 28, 2017
amity communicationsSeptember 02, 2016
WestpointSeptember 01, 2016
Trustmarque SolutionsJune 21, 2016£57 m
Health AnalyticsJune 08, 2016
Orange BusJune 08, 2016
PaypointJanuary 10, 2016
Brightwave GroupJanuary 07, 2016
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Capita Revenue Breakdown

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Capita revenue breakdown by business segment: 16.9% from Customer Management, 21.1% from Specialist Services, 8.6% from IT and Networks, 15.9% from Government Services, 10.6% from People Solutions, 8.4% from Software, 16.9% from Customer Management and 1.6% from Other

Capita revenue breakdown by geographic segment: 7.9% from Non-United Kingdom and 92.1% from United Kindom

Capita Online and Social Media Presence

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Capita News and Updates

Capita appoints international business leader to head technology division

Capita plc has appointed an international business leader as its new head of technology solutions, as the company continues to transform and build its senior leadership team.read more

Capita renews mortgage contract with The Co-operative Bank

The renewed contract is worth up to £141m over six years, of which £107m is incremental to Capita’s current contract with the Bank and begins on 1 November 2019. Capita’s existing contract with the Bank for its mortgage servicing operation was signed in August 2015 and was due to conclude in 2020.re…

Caribbean Islands Are The Biggest Plastic Polluters Per Capita In The World

Of the top thirty global polluters per capita, ten are from the Caribbean region and every year, these ten island nations generate more plastic debris than the weight of 20,000 space shuttles.

Delta Capita and DTCC Collaborate on SFTR testing

Delta Capita, the international business and technology consulting and managed services firm, has to...

Africa Coffee Shop Chains Markets 2019: Main Players, Key Markets, Number of Outlets and Per Capita Spend

DUBLIN, Aug. 9, 2019 /PRNewswire/ -- The "Coffee Shop Chains in Africa" report has been added to ResearchAndMarkets.com's offering. This report provides the most up to date analysis of the leading coffee chains in Africa. This report includes key benchmark data, such as main players, key...

How U.S. Healthcare Spending Per Capita Compares With Other Countries [Infographic]

The U.S. outspends other countries on healthcare by a significant margin.
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Capita Frequently Asked Questions

  • When was Capita founded?

    Capita was founded in 1984.

  • Who are Capita key executives?

    Capita's key executives are Jonathan Lewis, Patrick Butcher and Will Serle.

  • How many employees does Capita have?

    Capita has 54,312 employees.

  • What is Capita revenue?

    Latest Capita annual revenue is £3.9 b.

  • What is Capita revenue per employee?

    Latest Capita revenue per employee is £72.1 k.

  • Who are Capita competitors?

    Competitors of Capita include Atento, Alorica and Convergys.

  • Where is Capita headquarters?

    Capita headquarters is located at 30 Berners St, London.

  • Where are Capita offices?

    Capita has offices in London, Belfast, Newtownabbey, Aachen and in 21 other locations.

  • How many offices does Capita have?

    Capita has 27 offices.