IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company headquartered in Washington, D.C, USA. The company, founded in 2002, provides customer solutions and specializes in Tele services that include customer care, sales & marketing and technical support for its clients. IBEX Global is listed in London Stock Exchange (AIM: IBEX) since June 2013. Currently, the company delivers, near-shore, on-shore & off-shore solutions from 6 countries across 18 delivery centers with a workforce of more than 10,000 employees.
Primarily, IBEX Global provides contact center services and other business process outsourcing solutions to blue-chip enterprise customers. The services provided by IBEX Global include:
• Customer care support
• Business & Consumer inbound and outbound telesales & technical support
• Interactive Voice Response (IVR)
• Chat & E-mail support
• Back office services
Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
IBEX Global has contact centers in the following six (6) countries:
The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is the most innovative and forward thinking companies in the BPO industry.