ibex Operating Metrics

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ibex key operating metrics including Capacity Utilization, percent, environmental, and social and governance score (ESG).

Capacity Utilization, percent

77.0%

11.6%

FY, 2023

Capacity Utilization (Offshore), percent

85.0%

19.7%

FY, 2023

Capacity Utilization (Nearshore), percent

60.0%

1.7%

FY, 2023

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
Capacity Utilization, percent	0.8	0.7	0.8
Capacity Utilization (Offshore), percent	0.7	0.7	0.9
Capacity Utilization (Nearshore), percent	0.9	0.6	0.6
Capacity Utilization (US), percent	0.8	0.8	1.2
Capacity Utilization (Rest of World), percent	0.6	0.9
Workstations	17.9K	21.4K	20.6K
Workstations in Use	13.7K	14.8K	15.8K
Clients	125	130	130
Delivery Centers	33	34	31
Agents	18K	24K	24K

40-49 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub