Five9 Competitors and Similar CompaniesClear all
NICE inContact's competitors and similar companies include NICE, Synchronoss Technologies, Genesys and Zendesk.
 NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions. |  Synchronoss Technologies Synchronoss Technologies is a software and services company that provides technologies and solutions for the mobile transformation of business. |  Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | |||
Founding Date | Founding Date 1997 | Founding Date 1986 | Founding Date 2000 | Founding Date 1990 | Founding Date 2007 |
Type | Type Subsidiary | Type Public | Type Subsidiary | Type Private | Type Subsidiary |
Tags | |||||
Locations | Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB | Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more | Locations Bridgewater, US HQ Melbourne, AU Berlin, DE Bengaluru, IN Dublin, IE Torino, IT Minato City, JP see more | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more |
Employees | Employees 1,360 | Employees 9,62610% increase | Employees 1,3215% decrease | Employees 6,0003% decrease | Employees 5,000 |
Financial | |||||
Revenue (est.) | Revenue (est.) N/A | Revenue (est.) $2.9b (FY, 2025) | Revenue (est.) $173.6m (FY, 2024) | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) $1.3b (FY, 2021) |
Cost of goods | Cost of goods N/A | Cost of goods $790.2m (FY, 2025) | Cost of goods $39m (FY, 2024) | Cost of goods N/A | Cost of goods $274.9m (FY, 2021) |
Gross profit | Gross profit N/A | Gross profit $2.2b (FY, 2025) | Gross profit $134.6m (FY, 2024) | Gross profit N/A | Gross profit $1.1b (FY, 2021) |
Net income | Net income N/A | Net income $612.1m (FY, 2025) | Net income $6.2m (FY, 2024) | Net income N/A | Net income ($223.6m) (FY, 2021) |
Operating ⚠ | |||||
Countries | Countries N/A | Countries 150 (FY, 2021) | Countries N/A | Countries 100 (Jun, 2023) | Countries 160 (FY, 2021) |
Patents (US) | Patents (US) N/A | Patents (US) 414 (FY, 2021) | Patents (US) 50 (Dec, 2021) | Patents (US) N/A | Patents (US) N/A |
Products | Products 26 (Mar, 2021) | Products N/A | Products N/A | Products 4 (Jun, 2023) | Products N/A |
Remaining Performance Obligations | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.8m (FY, 2021) | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.4b (Q3, 2022) |
Funding | |||||
Total funding raised | Total funding raised $ 35.3m | Total funding raised $ 52.8m | Total funding raised $ 34.2m | Total funding raised $ 900m | Total funding raised $ 10.3b |
For sources of this data, please see the company profile
View Company Profiles
NICE
HQ
Ra'anana, IL
Employees
9,626↑ 10% increase
NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions.
View companySynchronoss Technologies
HQ
Bridgewater, US
Synchronoss Technologies is a software and services company that provides technologies and solutions for the mobile transformation of business.
View companyGenesys
HQ
Menlo Park, US
Employees
6,000↓ 3% decrease
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
View company
Zendesk
HQ
San Francisco, US
Zendesk is a company that provides a customer experience platform.
View company