![]() Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | |||||
Founding Date | Founding Date 1986 | Founding Date 2007 | Founding Date 1997 | Founding Date 1990 | Founding Date 2011 |
Type | Type Private | Type Subsidiary | Type Subsidiary | Type Private | Type Private |
Tags | |||||
Locations | Locations Boulogne-Billancourt, FR HQ Brussel, BE Amsterdam, NL Madrid, ES London, GB | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more | Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations Palo Alto, US HQ Docklands, AU Paris, FR Porto, PT Singapore, SG London, GB |
Employees | Employees 6661% decrease | Employees 5,000 | Employees 1,360 | Employees 6,0003% decrease | Employees 1,3181% increase |
Financial | |||||
Revenue (est.) | Revenue (est.) €150.6m (FY, 2023) | Revenue (est.) $1.3b (FY, 2021) | Revenue (est.) N/A | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) N/A |
Cost of goods | Cost of goods €124.8m (FY, 2023) | Cost of goods $274.9m (FY, 2021) | Cost of goods N/A | Cost of goods N/A | Cost of goods N/A |
Gross profit | Gross profit €25.8m (FY, 2023) | Gross profit $1.1b (FY, 2021) | Gross profit N/A | Gross profit N/A | Gross profit N/A |
Net income | Net income (€34m) (FY, 2023) | Net income ($223.6m) (FY, 2021) | Net income N/A | Net income N/A | Net income N/A |
Operating ⚠ | |||||
Countries | Countries 100 (Mar, 2023) | Countries 160 (FY, 2021) | Countries N/A | Countries 100 (Jun, 2023) | Countries N/A |
Interactions per Year | Interactions per Year 3 b (Mar, 2023) | Interactions per Year N/A | Interactions per Year N/A | Interactions per Year 25 b (Aug, 2019) | Interactions per Year N/A |
Products | Products 8 (Mar, 2023) | Products N/A | Products 26 (Mar, 2021) | Products 4 (Jun, 2023) | Products N/A |
Funding | |||||
Latest funding round | Latest funding round N/A | Latest funding round N/A | Latest funding round N/A | Latest funding round $ 900m (almost 10 years ago) | Latest funding round $ 230m (almost 5 years ago) |
Total funding raised | Total funding raised N/A | Total funding raised $ 10.3b | Total funding raised $ 35.3m | Total funding raised $ 900m | Total funding raised $ 497.5m |
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