Kustomer Competitors and Similar CompaniesClear all

Kustomer's competitors and similar companies include EngageSmart, Smart Communications, Freshdesk and Medallia.
Kustomer
Kustomer
Kustomer is a company that provides an AI-powered customer service CRM platform.
EngageSmart
EngageSmart
EngageSmart is a developer of customer engagement software and integrated payments solutions.
Smart Communications
Smart Communications
Smart Communications (also known as SmartComms SC) is a cloud technology company developing a customer conversations management platform.
Freshdesk
Freshdesk
Freshdesk is a customer support software developed by Freshworks.
Medallia
Medallia
Medallia is a company that develops an enterprise experience management platform.
Founding Date
Founding Date
2015
Founding Date
2018
Founding Date
2004
Founding Date
2010
Founding Date
2001
Type
Type
Private
Type
Public
Type
Subsidiary
Type
Subsidiary
Type
Subsidiary
Tags
Locations
Locations
Millburn, US HQ
Locations
Braintree, US HQ
Locations
London, GB HQ
Canberra, AU
Sydney, AU
Wien, AT
Saarbrücken, DE
Singapore, SG
Rotkreuz, CH
see more
Locations
HQ
Locations
Pleasanton, US HQ
Buenos Aires, AR
Sydney, AU
Ottawa, CA
Prague, CZ
Paris, FR
München, DE
see more
Employees
Employees
278
Employees
69064% increase
Employees
4313% increase
Employees
N/A
Employees
1,9583% decrease
Valuation ($)
Valuation ($)
710 m
Valuation ($)
3.9 b
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
N/A

Financial

Revenue (est.)
Revenue (est.)
N/A
Revenue (est.)
$303.9m (FY, 2022)
Revenue (est.)
£22.1k (FY, 2021)
Revenue (est.)
N/A
Revenue (est.)
$477.2m (FY, 2021)
Cost of goods
Cost of goods
N/A
Cost of goods
$71.9m (FY, 2022)
Cost of goods
£8.8k (FY, 2021)
Cost of goods
N/A
Cost of goods
$170.7m (FY, 2021)
Gross profit
Gross profit
N/A
Gross profit
$232.1m (FY, 2022)
Gross profit
£13.3k (FY, 2021)
Gross profit
N/A
Gross profit
$306.5m (FY, 2021)
Net income
Net income
N/A
Net income
$20.6m (FY, 2022)
Net income
£12.8k (FY, 2021)
Net income
N/A
Net income
($148.7m) (FY, 2021)

Operating

Apps
Apps
34 (Jul, 2023)
Apps
N/A
Apps
N/A
Apps
1.1 k (May, 2024)
Apps
N/A
Brands
Brands
N/A
Brands
N/A
Brands
650 (Feb, 2023)
Brands
N/A
Brands
2 k (Oct, 2025)
Customers
Customers
N/A
Customers
N/A
Customers
650 (Apr, 2021)
Customers
60 k (May, 2024)
Customers
N/A
Products
Products
N/A
Products
N/A
Products
3 (Feb, 2023)
Products
9 (May, 2024)
Products
N/A
Solutions
Solutions
N/A
Solutions
N/A
Solutions
N/A
Solutions
7 (May, 2024)
Solutions
26 (Oct, 2025)

Funding

Total funding raised
Total funding raised
$ 173.5m
Total funding raised
N/A
Total funding raised
N/A
Total funding raised
N/A
Total funding raised
$ 358.9m
For sources of this data, please see the company profile

View Company Profiles

EngageSmart
HQ
Braintree, US
Employees
690

EngageSmart is a developer of customer engagement software and integrated payments solutions.

View company
Smart Communications
HQ
London, GB

Smart Communications (also known as SmartComms SC) is a cloud technology company developing a customer conversations management platform.

View company
Freshdesk
HQ

Freshdesk is a customer support software developed by Freshworks.

View company
Medallia
HQ
Pleasanton, US

Medallia is a company that develops an enterprise experience management platform.

View company