Kustomer Competitors and Similar CompaniesClear all

Kustomer's competitors and similar companies include Smart Communications, Freshdesk and Medallia.

	Kustomer Kustomer is a company that provides an AI-powered customer service CRM platform.	Smart Communications Smart Communications (also known as SmartComms SC) is a cloud technology company developing a customer conversations management platform.	Freshdesk Freshdesk is a customer support software developed by Freshworks.	Medallia Medallia is a company that develops an enterprise experience management platform.
Founding Date	Founding Date 2015	Founding Date 2004	Founding Date 2010	Founding Date 2001
Type	Type Private	Type Subsidiary	Type Subsidiary	Type Subsidiary
Tags	Tags Technology artificial intelligence automation cloud services(SaaS)crm customer experience enterprise software platform	Tags Technology cloud compliance data collection enterprise software platform	Tags Technology automation customer experience enterprise software identity management	Tags Technology artificial intelligence customer experience platform
Locations	Locations Millburn, US HQ	Locations London, GB HQ Canberra, AU Sydney, AU Wien, AT Saarbrücken, DE Singapore, SG Rotkreuz, CH see more	Locations HQ	Locations McLean, US HQ Buenos Aires, AR Sydney, AU Ottawa, CA Prague, CZ Paris, FR München, DE see more
Employees	Employees 278	Employees 4313% increase	Employees N/A	Employees 1,9132% decrease
Financial
Revenue (est.)	Revenue (est.) N/A	Revenue (est.) £22.1k (FY, 2021)	Revenue (est.) N/A	Revenue (est.) $477.2m (FY, 2021)
Cost of goods	Cost of goods N/A	Cost of goods £8.8k (FY, 2021)	Cost of goods N/A	Cost of goods $170.7m (FY, 2021)
Gross profit	Gross profit N/A	Gross profit £13.3k (FY, 2021)	Gross profit N/A	Gross profit $306.5m (FY, 2021)
Net income	Net income N/A	Net income £12.8k (FY, 2021)	Net income N/A	Net income ($148.7m) (FY, 2021)
Operating ⚠
Apps	Apps 34 (Jul, 2023)	Apps N/A	Apps 1.1 k (May, 2024)	Apps N/A
Brands	Brands N/A	Brands 650 (Feb, 2023)	Brands N/A	Brands 2 k (Oct, 2025)
Customers	Customers N/A	Customers 650 (Apr, 2021)	Customers 60 k (May, 2024)	Customers N/A
Products	Products N/A	Products 3 (Feb, 2023)	Products 9 (May, 2024)	Products N/A
Solutions	Solutions N/A	Solutions N/A	Solutions 7 (May, 2024)	Solutions 26 (Oct, 2025)
Funding
Total funding raised	Total funding raised $ 173.5m	Total funding raised N/A	Total funding raised N/A	Total funding raised $ 358.9m