Freshworks Competitors and Similar CompaniesClear all

Freshworks's competitors and similar companies include HubSpot and Zendesk.

	Freshworks Freshworks is a company that provides customer and employee engagement solutions.	HubSpot HubSpot is a company that develops a cloud-based customer relationship management (CRM) software platform for businesses.	Zendesk Zendesk is a company that provides a customer experience platform.
Founding Date	Founding Date 2010	Founding Date 2006	Founding Date 2007
Type	Type Public	Type Public	Type Subsidiary
Tags	Tags Technology artificial intelligence cloud services(SaaS)crm enterprise software it services platform sales automation workforce management	Tags Technology artificial intelligence cloud platforms(PaaS)crm enterprise software lead generation	Tags Technology automation crm customer experience enterprise software platform
Locations	Locations San Mateo, US HQ Sydney, AU Paris, FR Berlin, DE Bengaluru, IN Chennai, IN Hyderabad, IN see more	Locations Cambridge, US HQ Sydney, AU Gent, BE Toronto, CA Bogotá, CO Paris, FR Berlin, DE see more	Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more
Employees	Employees 4,40010% decrease	Employees 8,8828% increase	Employees 5,000
Valuation ($)	Valuation ($) 3.6 b	Valuation ($) 25.6 b	Valuation ($) N/A
Financial
Revenue (est.)	Revenue (est.) $838.8m (FY, 2025)	Revenue (est.) $3.1b (FY, 2025)	Revenue (est.) $1.3b (FY, 2021)
Cost of goods	Cost of goods $126.1m (FY, 2025)	Cost of goods $508.5m (FY, 2025)	Cost of goods $274.9m (FY, 2021)
Gross profit	Gross profit $712.7m (FY, 2025)	Gross profit $2.6b (FY, 2025)	Gross profit $1.1b (FY, 2021)
Net income	Net income $183.7m (FY, 2025)	Net income $45.9m (FY, 2025)	Net income ($223.6m) (FY, 2021)
Operating ⚠
Countries	Countries 170 (FY, 2022)	Countries 135 (FY, 2023)	Countries 160 (FY, 2021)
Customers	Customers 63.4 k (FY, 2022)	Customers 205.1 k (FY, 2023)	Customers N/A
Remaining Performance Obligations	Remaining Performance Obligations $375.8m (Q3, 2023)	Remaining Performance Obligations N/A	Remaining Performance Obligations $1.4b (Q3, 2022)
Funding
Total funding raised	Total funding raised $ 484m	Total funding raised $ 100m	Total funding raised $ 10.3b