Five9 Competitors and Similar CompaniesClear all
NICE's competitors and similar companies include Genesys and Zendesk.
 NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions. |  Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | ||
Founding Date | Founding Date 1986 | Founding Date 1990 | Founding Date 2007 |
Type | Type Public | Type Private | Type Subsidiary |
Tags | |||
Locations | Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more |
Employees | Employees 9,62610% increase | Employees 6,0003% decrease | Employees 5,000 |
Financial | |||
Revenue (est.) | Revenue (est.) $2.9b (FY, 2025) | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) $1.3b (FY, 2021) |
Cost of goods | Cost of goods $790.2m (FY, 2025) | Cost of goods N/A | Cost of goods $274.9m (FY, 2021) |
Gross profit | Gross profit $2.2b (FY, 2025) | Gross profit N/A | Gross profit $1.1b (FY, 2021) |
Net income | Net income $612.1m (FY, 2025) | Net income N/A | Net income ($223.6m) (FY, 2021) |
Operating ⚠ | |||
Countries | Countries 150 (FY, 2021) | Countries 100 (Jun, 2023) | Countries 160 (FY, 2021) |
Remaining Performance Obligations | Remaining Performance Obligations $1.8m (FY, 2021) | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.4b (Q3, 2022) |
Funding | |||
Total funding raised | Total funding raised $ 52.8m | Total funding raised $ 900m | Total funding raised $ 10.3b |
For sources of this data, please see the company profile
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Genesys
HQ
Menlo Park, US
Employees
6,000↓ 3% decrease
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
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Zendesk
HQ
San Francisco, US
Zendesk is a company that provides a customer experience platform.
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