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Five9 Competitors and Similar CompaniesClear all

Five9's competitors and similar companies include NICE inContact, NICE, Fuze and Genesys.

	Five9 Five9 is a company that develops AI-enabled cloud contact center software.	NICE inContact NICE inContact is a company developing cloud contact center software.	NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions.	Fuze Fuze (formerly known as ThinkingPhones) is a company providing a cloud communication platform and collaboration software for enterprises.	Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
Founding Date	Founding Date 2001	Founding Date 1997	Founding Date 1986	Founding Date 2006	Founding Date 1990
Type	Type Public	Type Subsidiary	Type Public	Type Private	Type Private
Tags	Tags Technology artificial intelligence automation cloud enterprise software platform workforce management	Tags Technology automation cloud customer experience enterprise software platform workforce management	Tags Technology artificial intelligence automation customer experience fintech platform	Tags Technology cloud enterprise software messaging platform video conference	Tags Technology artificial intelligence automation cloud crm customer experience enterprise software platform
Locations	Locations San Ramon, US HQ Melbourne, AU São Paulo, BR Toronto, CA Munich, DE Amsterdam, NL Mandaluyong, PH see more	Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB	Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more	Locations Boston, US HQ Sydney, AU Sofia, BG Ottawa, CA Paris, FR Aveiro, PT Porto, PT see more	Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more
Employees	Employees 2,9105% decrease	Employees 1,360	Employees 9,62610% increase	Employees 1491% decrease	Employees 6,0003% decrease
Valuation ($)	Valuation ($) 2.2 b	Valuation ($) N/A	Valuation ($) 11.3 b	Valuation ($) 400 m	Valuation ($) N/A
Financial
Revenue (est.)	Revenue (est.) $1.1b (FY, 2025)	Revenue (est.) N/A	Revenue (est.) $2.9b (FY, 2025)	Revenue (est.) $8.8m (Y, 2012)	Revenue (est.) $2.3b (Y, 2024)
Cost of goods	Cost of goods $516.2m (FY, 2025)	Cost of goods N/A	Cost of goods $790.2m (FY, 2025)	Cost of goods N/A	Cost of goods N/A
Gross profit	Gross profit $632.9m (FY, 2025)	Gross profit N/A	Gross profit $2.2b (FY, 2025)	Gross profit N/A	Gross profit N/A
Net income	Net income $39.4m (FY, 2025)	Net income N/A	Net income $612.1m (FY, 2025)	Net income N/A	Net income N/A
Operating ⚠
Countries	Countries N/A	Countries N/A	Countries 150 (FY, 2021)	Countries N/A	Countries 100 (Jun, 2023)
Enterprise Customers	Enterprise Customers 2.5 k (FY, 2022)	Enterprise Customers N/A	Enterprise Customers 25 k (FY, 2021)	Enterprise Customers N/A	Enterprise Customers N/A
Patents (Foreign)	Patents (Foreign) 5 (FY, 2021)	Patents (Foreign) N/A	Patents (Foreign) 43 (FY, 2021)	Patents (Foreign) N/A	Patents (Foreign) N/A
Patents (US)	Patents (US) 14 (FY, 2021)	Patents (US) N/A	Patents (US) 414 (FY, 2021)	Patents (US) N/A	Patents (US) N/A
Products	Products N/A	Products 26 (Mar, 2021)	Products N/A	Products N/A	Products 4 (Jun, 2023)
Remaining Performance Obligations	Remaining Performance Obligations $758.9m (FY, 2022)	Remaining Performance Obligations N/A	Remaining Performance Obligations $1.8m (FY, 2021)	Remaining Performance Obligations N/A	Remaining Performance Obligations N/A
Funding
Latest funding round	Latest funding round N/A	Latest funding round N/A	Latest funding round N/A	Latest funding round $ 150m (about 8 years ago)	Latest funding round $ 900m (almost 10 years ago)
Total funding raised	Total funding raised $ 84.1m	Total funding raised $ 35.3m	Total funding raised $ 52.8m	Total funding raised $ 480.4m	Total funding raised $ 900m