![]() Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | ||||
Founding Date | Founding Date 2001 | Founding Date 1997 | Founding Date 1990 | Founding Date 2007 |
Type | Type Public | Type Subsidiary | Type Private | Type Subsidiary |
Tags | ||||
Locations | Locations San Ramon, US HQ Melbourne, AU São Paulo, BR Toronto, CA Munich, DE Amsterdam, NL Mandaluyong, PH see more | Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more |
Employees | Employees 2,9105% decrease | Employees 1,360 | Employees 6,0003% decrease | Employees 5,000 |
Financial | ||||
Revenue (est.) | Revenue (est.) $1.1b (FY, 2025) | Revenue (est.) N/A | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) $1.3b (FY, 2021) |
Cost of goods | Cost of goods $516.2m (FY, 2025) | Cost of goods N/A | Cost of goods N/A | Cost of goods $274.9m (FY, 2021) |
Gross profit | Gross profit $632.9m (FY, 2025) | Gross profit N/A | Gross profit N/A | Gross profit $1.1b (FY, 2021) |
Net income | Net income $39.4m (FY, 2025) | Net income N/A | Net income N/A | Net income ($223.6m) (FY, 2021) |
Operating ⚠ | ||||
Countries | Countries N/A | Countries N/A | Countries 100 (Jun, 2023) | Countries 160 (FY, 2021) |
Patents Pending (US) | Patents Pending (US) 2 (FY, 2021) | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) 18 (FY, 2020) |
Products | Products N/A | Products 26 (Mar, 2021) | Products 4 (Jun, 2023) | Products N/A |
Remaining Performance Obligations | Remaining Performance Obligations $758.9m (FY, 2022) | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.4b (Q3, 2022) |
Funding | ||||
Total funding raised | Total funding raised $ 84.1m | Total funding raised $ 35.3m | Total funding raised $ 900m | Total funding raised $ 10.3b |

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