Five9 Competitors and Similar CompaniesClear all

Five9's competitors and similar companies include NICE inContact, Genesys and Zendesk.
Five9
Five9
Five9 is a company that develops AI-enabled cloud contact center software.
NICE inContact
NICE inContact
NICE inContact is a company developing cloud contact center software.
Genesys
Genesys
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
Zendesk
Zendesk
Zendesk is a company that provides a customer experience platform.
Founding Date
Founding Date
2001
Founding Date
1997
Founding Date
1990
Founding Date
2007
Type
Type
Public
Type
Subsidiary
Type
Private
Type
Subsidiary
Tags
Locations
Locations
San Ramon, US HQ
Melbourne, AU
São Paulo, BR
Toronto, CA
Munich, DE
Amsterdam, NL
Mandaluyong, PH
see more
Locations
Hoboken, US HQ
North Sydney, AU
Taguig, PH
London, GB
Locations
Menlo Park, US HQ
Buenos Aires, AR
Brisbane, AU
Canberra, AU
Melbourne, AU
Sydney, AU
Zaventem, BE
see more
Locations
San Francisco, US HQ
Melbourne, AU
São Paulo, BR
Montréal, CA
Copenhagen, DK
Tallinn, EE
Paris, FR
see more
Employees
Employees
2,9105% decrease
Employees
1,360
Employees
6,0003% decrease
Employees
5,000

Financial

Revenue (est.)
Revenue (est.)
$1.1b (FY, 2025)
Revenue (est.)
N/A
Revenue (est.)
$2.3b (Y, 2024)
Revenue (est.)
$1.3b (FY, 2021)
Cost of goods
Cost of goods
$516.2m (FY, 2025)
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$274.9m (FY, 2021)
Gross profit
Gross profit
$632.9m (FY, 2025)
Gross profit
N/A
Gross profit
N/A
Gross profit
$1.1b (FY, 2021)
Net income
Net income
$39.4m (FY, 2025)
Net income
N/A
Net income
N/A
Net income
($223.6m) (FY, 2021)

Operating

Countries
Countries
N/A
Countries
N/A
Countries
100 (Jun, 2023)
Countries
160 (FY, 2021)
Patents Pending (US)
Patents Pending (US)
2 (FY, 2021)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
18 (FY, 2020)
Products
Products
N/A
Products
26 (Mar, 2021)
Products
4 (Jun, 2023)
Products
N/A
Remaining Performance Obligations
Remaining Performance Obligations
$758.9m (FY, 2022)
Remaining Performance Obligations
N/A
Remaining Performance Obligations
N/A
Remaining Performance Obligations
$1.4b (Q3, 2022)

Funding

Total funding raised
Total funding raised
$ 84.1m
Total funding raised
$ 35.3m
Total funding raised
$ 900m
Total funding raised
$ 10.3b
For sources of this data, please see the company profile

View Company Profiles

NICE inContact
HQ
Hoboken, US

NICE inContact is a company developing cloud contact center software.

View company
Genesys
HQ
Menlo Park, US
Employees
6,000↓ 3% decrease

Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.

View company
Zendesk
HQ
San Francisco, US

Zendesk is a company that provides a customer experience platform.

View company