Xima Software was formed by a group of former Avaya Business Partner IP Office engineers and tech support personnel. After several years and hundreds of IP Office installations, Xima's founders identified a growing need for inexpensive, accurate, and easy-to-use call reporting and recording software for the platform. They needed a reporting suite that would take minutes to install, not hours. A reporting suite that would show the details of every event that happened on a call instead of just a vague summary. A reporting suite that would report on all users, groups, and trunks without licensing headaches. With those principles in mind, they developed Chronicall.
In 2007, Xima spun off from its parent company and began aggressive development on Chronicall. The name Xima was chosen as a modern derivation of the romantic word “cima,” meaning “the top” or “pinnacle.” The name Chronicall represents a strategic merger of accurate and detailed time-keeping with call reporting.