Knowlarity

OverviewSuggest Edit

Knowlarity is a cloud telephony company. The Company provides cloud-based customer service and sales call handling solutions to businesses in Southeast Asia, South Asia, and the Middle East. Knowlarity's services are built around its flagship cloud-based telephony platform, SuperReceptionist, which replaces physical PBX systems with ‘plug-and-play’ telephony system that allows businesses to put in place a professional call handling solution for internal and external communications.

TypePrivate
Founded2009
HQGurugram, IN
Websiteknowlarity.com
Employee Ratings3.8

Latest Updates

Employees (est.) (Jul 2021)638(+3%)
Cybersecurity ratingDMore

Key People/Management at Knowlarity

Ambarish Gupta

Ambarish Gupta

CEO & Co-Founder
Ajay Shrivastava

Ajay Shrivastava

CTO
DP Siddharth

DP Siddharth

VP, Engineering
Shantanu Mathur

Shantanu Mathur

Country Head
Deepro Ganguly

Deepro Ganguly

Marketing Head
Girija Gowda

Girija Gowda

Head Sales, South
Show more

Knowlarity Office Locations

Knowlarity has offices in Gurugram, Ahmedabad, Bengaluru, Chandigarh and in 8 other locations
Gurugram, IN (HQ)
National Highway - 8, Ambience Island, DLF Phase 3, Sector 24
Ahmedabad, IN
Wing A, Level 3,4th Floor, GCP Business Center, Opposite Memnagar Fire Station, Maganbhai Barot Marg, Sarvottam Nagar Society, Navrangpura
Bengaluru, IN
43 Residency Rd
Chandigarh, IN
148, Sub. City Center, Sector 34A, Sector 34
Chennai, IN
37, Govindan St, Ayyavoo Colony, Aminjikarai
Kolkata, IN
1st Floor, The Legacy, 25a, Shakespeare Sarani Rd, Mullick Bazar, Elgin
Show all (16)

Knowlarity Financials and Metrics

Summary Metrics

Founding Date

2009

Knowlarity total Funding

$42.5 m

Knowlarity latest funding size

$20 m

Time since last funding

5 years ago

Knowlarity investors

Knowlarity's latest funding round in November 2016 was reported to be $20 m. In total, Knowlarity has raised $42.5 m
Show all financial metrics

Knowlarity Cybersecurity Score

Cybersecurity ratingPremium dataset

D

65/100

SecurityScorecard logo

Knowlarity Online and Social Media Presence

Embed Graph

Knowlarity News and Updates

Cloud communication firm Knowlarity appoints Yatish Mehrotra as CEO

Cloud communications provider Knowlarity on Monday appointed veteran telecom professional and IIT-BHU alumnus Yatish Mehrotra as its CEO.

Knowlarity integrates Cloud-based offering 'Tentacle'

India's largest cloud telephony service provider Knowlarity on Tuesday announced integration of "Tentacle" -- a Cloud-based telemarketing software by Mumbai-based cloud telephony startup Sunoray -- into its global business communications.

This Common Conflict Resolution Tactic Is A Sign Of Bad Management

Leaders who resort to this solution may fancy themselves peace brokers, when they’ve really just papered over differences that haven’t been resolved. Companies frequently suffer from problems on the inside more than from problems with the competition. And the most common reason internal issues typic…

Knowlarity Blogs

Empowering Contact Centers with AI-driven speech analytics to deliver more and better

Artificial Intelligence is driving almost all businesses and speech analytics are not far behind. AI-driven speech analytics at contact centers help analyze data, mimic human […] Read More The post Empowering Contact Centers with AI-driven speech analytics to deliver more and better appeared first o…

How Speech Analytics can help improve Agent Performance in Contact Centers

Being a contact center agent is one of the toughest jobs as he must deal with different people of varying personalities. At the end of […] Read More The post How Speech Analytics can help improve Agent Performance in Contact Centers appeared first on .

How can Transcription Accuracy on Voice Calls fasten your Automation Workflow

Call monitoring at contact centers is standard practice for most businesses today. But it is impractical and tedious to listen to every recorded call and […] Read More The post How can Transcription Accuracy on Voice Calls fasten your Automation Workflow appeared first on .

How Brands Can Leverage Customer Sentiment With Speech Analytics To Boost Revenues

Even today, most customers prefer speaking to a human representative than dealing with any automated system. However, regardless of this fact, contact centers do play […] Read More The post How Brands Can Leverage Customer Sentiment With Speech Analytics To Boost Revenues appeared first on .

How can AI-driven speech analytics help in quality & compliance

In contact centers of today, artificial intelligence (AI) technology sits right at the intersection of compliance, quality management, and speech analytics. It makes use of cutting-edge […] Read More The post How can AI-driven speech analytics help in quality & compliance appeared first on .

Customer Sentiments Goldmine-Speech Analytics to boost customer satisfaction and loyalty

Customer sentiment analysis is a method of measuring the opinions of an individual or a group of people who are the brand audience. Sentiment analysis […] Read More The post Customer Sentiments Goldmine-Speech Analytics to boost customer satisfaction and loyalty appeared first on .
Show more

Knowlarity Frequently Asked Questions

  • When was Knowlarity founded?

    Knowlarity was founded in 2009.

  • Who are Knowlarity key executives?

    Knowlarity's key executives are Ambarish Gupta, Ajay Shrivastava and DP Siddharth.

  • How many employees does Knowlarity have?

    Knowlarity has 638 employees.

  • Who are Knowlarity competitors?

    Competitors of Knowlarity include JustCall, Alpha Nodus and Star2Star Communications.

  • Where is Knowlarity headquarters?

    Knowlarity headquarters is located at National Highway - 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram.

  • Where are Knowlarity offices?

    Knowlarity has offices in Gurugram, Ahmedabad, Bengaluru, Chandigarh and in 8 other locations.

  • How many offices does Knowlarity have?

    Knowlarity has 16 offices.