OverviewSuggest Edit

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

TypePrivate
Founded2010
HQRedwood City, CA, US
Websitetotango.com
Employee Ratings4.1

Latest Updates

Employees (est.) (Jul 2021)97(-1%)
Job Openings11
Cybersecurity ratingBMore

Key People/Management at Totango

Guy Nirpaz

Guy Nirpaz

Founder, CEO and Director
Ravit Danino

Ravit Danino

SVP Products
Mark Lockareff

Mark Lockareff

Chief Administrative Officer
Omer Gotlieb

Omer Gotlieb

Co-Founder, SVP of Business Development
Anne Ting

Anne Ting

SVP Marketing
Jamie Bertasi

Jamie Bertasi

Chief Operations Officer
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Totango Office Locations

Totango has offices in Redwood City, New York and Tel Aviv-Yafo
Redwood City, CA, US (HQ)
1 Twin Dolphin Dr
New York, NY, US
79 Madison Ave
Tel Aviv-Yafo, IL
tower 2, floor 4, Yigal Alon St 194
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Totango Financials and Metrics

Summary Metrics

Founding Date

2010

Totango total Funding

$34.3 m

Totango latest funding size

$8 m

Time since last funding

5 years ago

Totango investors

Totango's latest funding round in September 2016 was reported to be $8 m. In total, Totango has raised $34.3 m
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Totango Operating Metrics

Jun, 2018

Partners

32

Trademarks

3
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Totango Cybersecurity Score

Cybersecurity ratingPremium dataset

B

83/100

SecurityScorecard logo

Totango Online and Social Media Presence

Embed Graph

Totango News and Updates

Totango Wins Prestigious 2019 SIIA CODiE Award for Best Customer Success Management Solution

SAN MATEO, Calif., June 14, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced that its flagship software platform Spark was awarded Best Customer Success Management Solution by the 2019 SIIA CODiE Awards. As the first and only customer...

Totango Hosts Inaugural Global Executive Forum, Appoints Seasoned SVP of Customer Success Underscoring Leadership and Rapid Growth of Enterprise Customer Base

SAN MATEO, Calif., April 25, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced the appointment of Kevin O'Came as Senior Vice President of Customer Success, a proven leader with more than 20 years of enterprise software experience including...

Totango Blogs

How to Structure your Customer Success Team

4 – min read What makes a sports team successful? Excellent athletes who work together on both offense and defense to win the game. A good pitcher alone won’t win a baseball game. He needs a good catcher and good infielders and outfielders to support him, good batters to score points, and good coac…

5 Tips for Building a World-Class Customer Success Team

5 – min read The COVID-19 pandemic created a new sense of urgency around protecting and nurturing customers by highlighting the fact that customers truly are the core of every business. And in this customer-centered economy, your customer success (CS) team is invaluable. The team’s goal is to retai…

The Role of a Chief Customer Officer

3 – min read The role of a Chief Customer Officer (CCO) is a fairly new addition to the C-suite, but it has been on the rise over the past several years as companies are better understanding the importance of creating a customer-centric culture within their organizations. Customer success (CS) team…

Understanding Customer Success: Growth Driven by the Customer-Centered Economy

4 – min read Strategy for customer success growth has changed as commerce has gone digital and big data has made marketing and sales customer-centric. In the old days, growing your business was easy. Tell people about your business, get them in the store, sell them things, then look for more custom…

How to Build An Early Customer Warning System

5 – min read Many of the companies we talk to today all have the same challenge: they are sick and tired of firefighting their customer accounts. Firefighting happens when you don’t have visibility into what is going on in your customer portfolio so you are constantly putting out fires, especially …

Measuring Customer Loyalty: 5 Ways to Track It

4 – min read Measuring customer loyalty gauges the strength of your client relationships, helping you predict and manage performance. Loyal customers are likely to buy from you again and refer you to others, increasing your revenue. Customers who don’t feel committed to your brand are more likely t…
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Totango Frequently Asked Questions

  • When was Totango founded?

    Totango was founded in 2010.

  • Who are Totango key executives?

    Totango's key executives are Guy Nirpaz, Ravit Danino and Mark Lockareff.

  • How many employees does Totango have?

    Totango has 97 employees.

  • Who are Totango competitors?

    Competitors of Totango include ServiceSource, Evergage and Clarabridge.

  • Where is Totango headquarters?

    Totango headquarters is located at 1 Twin Dolphin Dr, Redwood City.

  • Where are Totango offices?

    Totango has offices in Redwood City, New York and Tel Aviv-Yafo.

  • How many offices does Totango have?

    Totango has 3 offices.