OverviewSuggest Edit

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

HQSan Mateo, US
Employee Ratings4

Latest Updates

Employees (est.) (May 2020)93(-1%)
Job Openings3

Key People/Management at Totango

Guy Nirpaz

Guy Nirpaz

Founder, CEO and Director
Ravit Danino

Ravit Danino

SVP Products
Kevin O'Came

Kevin O'Came

SVP Customer Success
Omer Gotlieb

Omer Gotlieb

Co-Founder, SVP of Business Development
Anne Ting

Anne Ting

SVP Marketing
Yaron Avisror

Yaron Avisror

SVP of Engineering
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Totango Office Locations

Totango has offices in San Mateo, New York and Tel Aviv-Yafo
San Mateo, US (HQ)
1200 Park Pl #200
New York, US
79 Madison Ave
Tel Aviv-Yafo, IL
Derech Menachem Begin 125
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Totango Financials and Metrics

Summary Metrics

Founding Date


Totango total Funding

$34.3 m

Totango latest funding size

$8 m

Time since last funding

4 years ago

Totango investors

Totango's latest funding round in September 2016 was reported to be $8 m. In total, Totango has raised $34.3 m
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Totango Operating Metrics

Jun, 2018




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Totango Online and Social Media Presence

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Totango News and Updates

Totango Wins Prestigious 2019 SIIA CODiE Award for Best Customer Success Management Solution

SAN MATEO, Calif., June 14, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced that its flagship software platform Spark was awarded Best Customer Success Management Solution by the 2019 SIIA CODiE Awards. As the first and only customer...

Totango Hosts Inaugural Global Executive Forum, Appoints Seasoned SVP of Customer Success Underscoring Leadership and Rapid Growth of Enterprise Customer Base

SAN MATEO, Calif., April 25, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced the appointment of Kevin O'Came as Senior Vice President of Customer Success, a proven leader with more than 20 years of enterprise software experience including...

Totango Blogs

Totango offers more ways to stay aligned with your team and customers

< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing and innovating, too! Today, I am happy to  introduce more exciting features and functionalities as part of  Belize: Touchpoint Enhancement: Increase alignment and Collabora…

Customer Retention Strategies That Work in Uncertain Times

4 – min read Change is one of the few constants in life, especially in business. Enterprises that are able to adapt to change will be able to withstand not only the small fluctuations of everyday operations, but also sudden major disruptions. A global pandemic is but one possibility here; natural d…

Zoom, Bentley Systems and Totango: Top Takeaways from Customer Success Summit

3 – min read This week Totango hosted our virtual Customer Success Summit: CXO Connect for executives and leaders of Customer Success. We were fortunate to have David McKenney, SVP Digital Advancement at Bentley Systems, and Marco Innocenti, Head of Customer Success Operations at Zoom, join Guy Nir…

6 SaaS Customer Retention Best Practices

5 – min read In customer retention, every engagement counts. There is no final effort in the days and weeks leading up to an anniversary that can overcome a poor relationship in the months prior. Rather, customer retention for SaaS enterprises is a result of the customer experience. It is an outcom…

What’s the Difference Between Customer Success and Customer Experience?

You can’t stop thinking about the future—that’s where the real value lies. The rise of the customer-centered economy has created an urgency among enterprises to keep customers happy at all costs. The prevalence of short-term subscription solutions with little initial […]

Tips from Totango Team: 7 Ways to Work Smarter from Home

At Totango, we’re about success. Your customers’ and your own. So, now that everybody’s working remotely, we asked around our virtual office for suggestions of how to be more successful conducting business at home. Our team shared the ideas used […]
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Totango Frequently Asked Questions

  • When was Totango founded?

    Totango was founded in 2010.

  • Who are Totango key executives?

    Totango's key executives are Guy Nirpaz, Ravit Danino and Kevin O'Came.

  • How many employees does Totango have?

    Totango has 93 employees.

  • Who are Totango competitors?

    Competitors of Totango include ServiceSource, Evergage and Clarabridge.

  • Where is Totango headquarters?

    Totango headquarters is located at 1200 Park Pl #200, San Mateo.

  • Where are Totango offices?

    Totango has offices in San Mateo, New York and Tel Aviv-Yafo.

  • How many offices does Totango have?

    Totango has 3 offices.