ServiceSource

ServiceSource offers cloud-based apps that facilitate management and optimization of the service contract renewals process. By leveraging big data to give companies a complete view of their customers, The Company’s cloud application Renew OnDemand and managed services offerings drive higher subscription, maintenance, and support revenue, improved customer retention, and increased business predictability. By integrating cloud services, managed services, and renewal-ready data, ServiceSource provides end-to-end management and optimization of the recurring revenue process, including data management, quoting, selling, and business intelligence.

Company Growth (employees)
Type
Public
HQ
San Francisco, US
Founded
1999
Size (employees)
3,145 (est)
ServiceSource was founded in 1999 and is headquartered in San Francisco, US

ServiceSource Office Locations

ServiceSource has an office in San Francisco
San Francisco, US (HQ)
760 Market St

ServiceSource Data and Metrics

ServiceSource Financial Metrics

ServiceSource's revenue was reported to be $56.7 m in Q1, 2017
USD

Revenue (Q1, 2017)

56.7 m

Gross profit (Q1, 2017)

15.3 m

Gross profit margin (Q1, 2017), %

27%

Net income (Q1, 2017)

(11.6 m)

EBIT (Q1, 2017)

(9.3 m)

Market capitalization (22-Aug-2017)

298.4 m

Cash (31-Mar-2017)

50.3 m
ServiceSource's current market capitalization is $298.4 m.
USDFY, 2013FY, 2014FY, 2015FY, 2016

Revenue

272.5 m272.2 m252.2 m252.9 m

Revenue growth, %

(0%)(7%)0%

Cost of goods sold

162.4 m194 m171.4 m165.1 m

Gross profit

110 m78.2 m80.8 m87.8 m

Gross profit Margin, %

40%29%32%35%

Sales and marketing expense

42 m

R&D expense

8.3 m

General and administrative expense

53 m

Operating expense total

103.3 m

EBIT

(17.6 m)(83.8 m)(29.7 m)(15.5 m)

EBIT margin, %

(6%)(31%)(12%)(6%)

Interest expense

3.8 m9.9 m

Pre tax profit

(22 m)(94.9 m)(39 m)(28.7 m)

Income tax expense

871 k302 k1.4 m3.4 m

Net Income

(22.9 m)(95.2 m)(40.4 m)(32.1 m)
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Revenue

66 m64.7 m66.2 m61.6 m59.4 m59.8 m62 m62.5 m56.7 m

Cost of goods sold

48.5 m49.2 m45.8 m42.7 m42.6 m41.4 m40.3 m40.8 m41.4 m

Gross profit

17.5 m15.5 m20.4 m18.9 m16.9 m18.3 m21.6 m21.7 m15.3 m

Gross profit Margin, %

26%24%31%31%28%31%35%35%27%

Sales and marketing expense

17.2 m14.3 m10.8 m10.2 m10.7 m10.5 m11.3 m8.8 m8.3 m

R&D expense

6.9 m6.4 m4.8 m4.6 m3.5 m2.2 m2 m2 m2.2 m

General and administrative expense

12.3 m10.9 m12.2 m10.7 m10.9 m12 m11.6 m14.6 m14 m

Operating expense total

36.3 m31.7 m27.8 m25.5 m25.1 m24.7 m24.9 m25.4 m24.6 m

EBIT

(18.9 m)(39.1 m)(8.2 m)(9.6 m)(8.2 m)(6.3 m)(3.3 m)(3.7 m)(9.3 m)

EBIT margin, %

(29%)(60%)(12%)(16%)(14%)(11%)(5%)(6%)(16%)

Interest expense

2.5 m2.5 m

Pre tax profit

(21.1 m)(42 m)(10 m)(12.3 m)(10.7 m)(7.9 m)(5 m)(8.3 m)(11.3 m)

Income tax expense

26 k(200 k)134 k1.1 m158 k1.3 m249 k968 k290 k

Net Income

(21.1 m)(41.8 m)(10.2 m)(13.4 m)(10.9 m)(9.1 m)(5.2 m)(9.3 m)(11.6 m)
USDFY, 2013FY, 2014FY, 2015FY, 2016

Cash

170.1 m90.4 m72.3 m47.7 m

Accounts Receivable

73.1 m70.2 m56.6 m63.3 m

Current Assets

355 m292.8 m273.5 m256.5 m

PP&E

28 m25.7 m25.9 m38.2 m

Goodwill

6.3 m11 m

Total Assets

399.9 m339.8 m319.6 m306.1 m

Accounts Payable

3.6 m2.9 m1.1 m1.9 m

Current Liabilities

39.8 m43.2 m37.1 m37.9 m

Total Liabilities

179.2 m

Additional Paid-in Capital

286.5 m312 m331.9 m344.5 m

Retained Earnings

(46.3 m)(141.4 m)(181.8 m)(216.4 m)

Total Equity

150.1 m126.9 m

Financial Leverage

2.1 x2.4 x
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Cash

115.6 m98.9 m85.2 m78 m73.8 m61.4 m55.3 m51.7 m50.3 m

Accounts Receivable

60.1 m60 m64.5 m57.2 m56.1 m55 m54.6 m54.1 m53.2 m

Current Assets

307.6 m290.9 m282.6 m279.4 m274.2 m260.6 m255.9 m251.1 m248 m

PP&E

28.6 m27.7 m25 m25.5 m25 m29.3 m34.3 m37.2 m38.2 m

Goodwill

29 m

Total Assets

383.6 m344.4 m329.6 m325.4 m319.1 m306.7 m306.8 m302 m297.3 m

Accounts Payable

4.7 m2.8 m3.5 m1.2 m1.9 m2.7 m2.3 m1.6 m1.8 m

Current Liabilities

45.8 m40.7 m36.2 m37.2 m35.4 m36.3 m39.5 m35.7 m34.1 m

Additional Paid-in Capital

301.1 m307.2 m317.2 m323.1 m327.5 m328.2 m328.9 m335.4 m348.4 m

Retained Earnings

(86.1 m)(127.9 m)(151.6 m)(165 m)(175.8 m)(191 m)(198.3 m)(207.9 m)(228 m)

Total Equity

159 m152.8 m138 m130.4 m127.1 m119.1 m

Financial Leverage

2 x2.1 x2.2 x2.4 x2.4 x2.5 x
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(22.9 m)(95.2 m)(40.4 m)(32.1 m)

Depreciation and Amortization

13.7 m16.1 m

Accounts Receivable

12 m(7.2 m)

Accounts Payable

(1.6 m)872 k

Cash From Operating Activities

93 m(81.5 m)2.6 m4.5 m

Purchases of PP&E

(12 m)(26.3 m)

Cash From Investing Activities

(25.2 m)(28.9 m)

Cash From Financing Activities

4.3 m937 k

Interest Paid

2.3 m2.3 m
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

(21.1 m)(41.8 m)(10.2 m)(13.4 m)(10.9 m)(9.1 m)(5.2 m)(9.3 m)(11.6 m)

Accounts Receivable

60.1 m60 m64.5 m57.2 m56.1 m55 m54.6 m54.1 m53.2 m

Accounts Payable

4.7 m2.8 m3.5 m1.2 m1.9 m2.7 m2.3 m1.6 m1.8 m
USDY, 2017

Revenue/Employee

18 k

Financial Leverage

2.5 x

ServiceSource Operating Metrics

ServiceSource's Enterprise Customers was reported to be 65 in Q1, 2017. ServiceSource's Patent Applications was reported to be 17 in FY, 2015, which is a 70% increase from the previous period
FY, 2014FY, 2015FY, 2016Q1, 2017

Opportunity Under Management

$13.5 b$9.9 b$10.3 b

Enterprise Customers

103786665

Patent Applications

1017

Copyright Certificate

11

Bookings

$8.4 b9 b

Countries

150170

Patents (US)

999

ServiceSource Market Value History

ServiceSource Median Salaries

Source: 25 public H-1B filings from ServiceSource

Traffic Overview of ServiceSource

ServiceSource Online and Social Media Presence

ServiceSource News and Updates

MOVES-FTI Consulting expands corporate finance and restructuring team

July 19 (Reuters) - Business advisory firm FTI Consulting Inc said it had made six appointments in the performance improvement practice within its corporate finance and restructuring division.

ServiceSource Company Life and Culture

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