Zuora

OverviewSuggest Edit

Zuora is a company developing a cloud-based subscription management platform that allows companies to launch, manage, and transform into a subscription business. It offers a suite of SaaS applications that deliver billing, revenue recognition, collections, and quoting capabilities. The company serves the IT, media, manufacturing, finance, and other sectors.
TypePublic
Founded2007
HQRedwood City, CA, US
Websitezuora.com
Employee Ratings4
Overall CultureB

Latest Updates

Employees (est.) (Jan 2022)1,393(+18%)
Job Openings131
Revenue (FY, 2020)$305.4 M(+11%)
Share Price (Aug 2022)$8.6(+2%)
Cybersecurity ratingBMore
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Key People/Management at Zuora

Tien Tzuo

Tien Tzuo

Founder and Chief Executive Officer
Todd McElhatton

Todd McElhatton

Chief Finance Officer
Robbie Traube

Robbie Traube

President and Chief Revenue Officer
Kyle Christensen

Kyle Christensen

Chief Marketing Officer
Tom Krackeler

Tom Krackeler

Chief Customer Officer
Daisy Hernandez

Daisy Hernandez

Chief Strategy and Operations Officer
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Zuora Office Locations

Zuora has offices in Redwood City, Atlanta, Boston, Frisco and in 10 other locations
Redwood City, CA, US (HQ)
101 Redwood Shores Pkwy
Atlanta, GA, US
3333 Piedmont Rd NE #1150
Boston, MA, US
100 High St #1210
Frisco, TX, US
7460 Warren Pkwy Suite 100
New York, NY, US
1411 Broadway 16th floor – suite 17
Sydney, AU
level 13/333 George St
Show all (14)

Zuora Financials and Metrics

Zuora Revenue

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View revenue for all periods
Zuora's revenue was reported to be $305.42 m in FY, 2020 which is a 10.6% increase from the previous period.
USD

Revenue (Q3, 2021)

89.2m

Gross profit (Q3, 2021)

21.7m

Gross profit margin (Q3, 2021), %

24.4%

Net income (Q3, 2021)

(22.9m)

EBIT (Q3, 2021)

(21.6m)

Market capitalization (1-Aug-2022)

1.1b

Closing stock price (1-Aug-2022)

8.6

Cash (31-Oct-2021)

116.6m

EV

1.1b
Zuora's current market capitalization is $1.1 b.
Annual
USDFY, 2018FY, 2019FY, 2020

Revenue

235.2m276.1m305.4m

Revenue growth, %

40%17%11%

Cost of goods sold

116.6m134.2m130.8m

Gross profit

118.6m141.9m174.7m
Quarterly
USDQ1, 2019Q3, 2019Q1, 2020Q2, 2021Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Revenue

64.1m71.8m73.9m75.0m77.2m80.3m86.5m89.2m

Cost of goods sold

32.0m34.3m32.3m33.1m33.3m32.7m36.0m35.7m

Gross profit

32.1m37.5m41.6m41.9m44.0m47.6m50.5m21.7m

Gross profit Margin, %

50%52%56%56%57%59%58%24%
Annual
USDFY, 2018FY, 2019FY, 2020

Cash

67.9m54.3m94.1m

Accounts Receivable

58.3m68.9m78.9m

Prepaid Expenses

10.4m16.4m15.6m

Current Assets

244.9m266.8m293.7m
Quarterly
USDQ1, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Cash

62.6m64.6m84.7m118.6m104.0m101.1m104.6m116.6m

Accounts Receivable

52.5m60.1m59.4m48.4m59.3m59.5m56.2m72.4m

Prepaid Expenses

15.7m16.2m15.6m16.3m16.9m16.6m18.8m16.0m

Current Assets

256.2m255.6m257.6m254.7m266.5m286.6m289.1m305.4m
Annual
USDFY, 2018FY, 2019FY, 2020

Net Income

(77.6m)(83.4m)(73.2m)

Depreciation and Amortization

8.8m11.9m15.3m

Accounts Payable

(1.1m)417.0k106.0k

Cash From Operating Activities

(23.6m)(3.6m)11.3m
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Net Income

(20.6m)41.4m59.6m(17.5m)(37.6m)(54.4m)(17.7m)(41.4m)(64.2m)

Depreciation and Amortization

2.5m5.2m8.4m3.5m7.1m11.2m4.1m8.5m12.6m

Accounts Payable

4.0k(665.0k)(228.0k)2.1m(1.9m)(1.9m)(1.3m)1.5m1.2m

Cash From Operating Activities

(2.2m)(11.1m)(7.6m)3.0m6.8m8.2m10.3m7.6m8.3m
USDFY, 2019

Revenue/Employee

192.6k

Debt/Equity

19.4 x

Debt/Assets

9.9 x

Financial Leverage

2 x
Show all financial metrics

Zuora Operating Metrics

Zuora's Customers was reported to be 1 k in Q1, 2020.
FY, 2016FY, 2017May, 2017FY, 2018Mar, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020

Customers

7287968009719501 k

Retention Rate

100%104%110%112%112%115%112%110%

ARR

$138 m

Countries

3030

Zuora Acquisitions / Subsidiaries

Company NameDateDeal Size
live objectsMay 26, 2021
Leeyo SoftwareMay 10, 2017
Leeyo Software, Inc.May 10, 2017
FrontleafMay 20, 2015
Beijing ZuRui Technology Company Limited
Zuora Australia Pty Ltd
Zuora Germany GmbH
Zuora India Private Limited
Zuora Italia S.r.l
Zuora Japan KK
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Zuora Revenue Breakdown

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Zuora revenue breakdown by business segment: 79.3% from Subscription and 20.7% from Professional services

Zuora revenue breakdown by geographic segment: 65.6% from UNITED STATES and 34.4% from OTHERS

Zuora Cybersecurity Score

Cybersecurity ratingPremium dataset

B

87/100

SecurityScorecard logo

Zuora Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Zuora Online and Social Media Presence

Embed Graph

Zuora Company Culture

  • Overall Culture

    B

    73/100

  • CEO Rating

    A+

    85/100

  • Compensation

    C+

    70/100

  • Diversity

    B

    75/100

Learn more on Comparably

Zuora News and Updates

Nexi and Zuora collaborate on e-commerce payments gateway for subscription management

Nexi, the European PayTech, and Zuora, the leading cloud-based subscription management platform provider, announce a strategic partnership in the ecommerce sector: XPay, the gateway of Nexi for e-commerce, is now powered by payment services from Zuora.

The theory and practice of customer success at Zuora, as shaped by SaaS expert Amy Konary

An interview with former IDC analyst Amy Konary, who for the past five years has honed the theory and practice of customer success at Zuora.

Should You Subscribe to Your Next Vacation?

You can subscribe to music and movies. Why not travel? New services target frequent travelers, luxury lovers, bargain shoppers and even Tesla fans.

Subscriptions are coming to travel, should you get on board?

Subscriptions have seeped into nearly every consumer industry, from TV to tacos. There are even services that help subscribers cancel all their subscriptions. But one industry has notably lagged: travel.

Zuora narrowly beats earnings expectations

Shares of cloud subscription services company Zuora Inc. rose slightly in late trading today, in line with quarterly earnings that narrowly beat analyst expectations. Zuora also announced today that it had received a $400 million strategic investment from Silver Lake. The investment is said to rein…

Are Subscriptions the Way to Hang on to Your Customers?

Taco Bell and Sweetgreenrecently joined the subscription throttle. Should your company be next?
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Zuora Blogs

Innovation Burns Bright at India Z-Hack 2022

ZEOs put forth their creativity and innovation at the recent India Z-Hack Hackathon. The first round of Z-Hack ran from […] The post Innovation Burns Bright at India Z-Hack 2022 appeared first on Zuora.

Self-Care or After-Care? Bringing Intention to Your Mental Health

It’s Mental Health Awareness Month; a time for all of us to pause and consider the importance of mental health […] The post Self-Care or After-Care? Bringing Intention to Your Mental Health appeared first on Zuora.

Sustainability Subscribed

Fighting climate change and preserving the planet through the Subscription Economy. In fiscal year 2022, we formed a partnership with […] The post Sustainability Subscribed appeared first on Zuora.

How we’ll guide you on your “Journey to Usership”

By Jon Brown, Director of Customer Strategy At Zuora, we’ve worked with thousands of subscription businesses and studied millions of […] The post How we’ll guide you on your “Journey to Usership” appeared first on Zuora.

Welcome to Zuora: Announcing Our Chief Legal Officer and Two New Board Directors

By Tien Tzuo, Founder and CEO at Zuora  With the Subscription Economy growing more than 435% over the past decade, […] The post Welcome to Zuora: Announcing Our Chief Legal Officer and Two New Board Directors appeared first on Zuora.

Zuora Joins BlackBerry Ivy Advisory Council to Accelerate the Subscription Economy for the Automotive Industry

By Amy Konary, Vice President and Founder of Zuora’s Subscribed Institute  Today, we’re excited to announce that Zuora® has joined […] The post Zuora Joins BlackBerry Ivy Advisory Council to Accelerate the Subscription Economy for the Automotive Industry appeared first on Zuora.
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Zuora Frequently Asked Questions

  • When was Zuora founded?

    Zuora was founded in 2007.

  • Who are Zuora key executives?

    Zuora's key executives are Tien Tzuo, Todd McElhatton and Robbie Traube.

  • How many employees does Zuora have?

    Zuora has 1,393 employees.

  • What is Zuora revenue?

    Latest Zuora annual revenue is $305.4 m.

  • What is Zuora revenue per employee?

    Latest Zuora revenue per employee is $219.3 k.

  • Who are Zuora competitors?

    Competitors of Zuora include Vistex, Aria Systems and SAP.

  • Where is Zuora headquarters?

    Zuora headquarters is located at 101 Redwood Shores Pkwy, Redwood City.

  • Where are Zuora offices?

    Zuora has offices in Redwood City, Atlanta, Boston, Frisco and in 10 other locations.

  • How many offices does Zuora have?

    Zuora has 14 offices.