Serenova competitorsClear all

Serenova's top competitors include Talkdesk, LiveOps and Genesys.
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Serenova
Serenova
Serenova is a company developing omnichannel call center software.
Talkdesk
Talkdesk
Talkdesk is a company developing a cloud contact center platform.
LiveOps
LiveOps
Liveops offers an on-demand workforce of onshore virtual agents for customer service and sales.
Genesys
Genesys
Genesys (also known as Genesys Telecommunications Laboratories) is a company developing omnichannel customer experience and contact center solutions.
Founding Date
Founding Date
2000
Founding Date
2011
Founding Date
2000
Founding Date
1990
Type
Type
Private
Type
Private
Type
Subsidiary
Type
Private
Tags
Locations
Locations
Austin, US HQ
Crows Nest, AU
Fredericton, CA
Fredericton, CA
Reading, GB
Theale, GB
Austin, US
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Locations
San Francisco, US HQ
Coimbra, PT
Lisboa, PT
Porto, PT
London, GB
Lehi, US
San Francisco, US
Locations
Scottsdale, US HQ
Dayton, US
Portland, US
Redwood City, US
Locations
Daly City, US HQ
Buenos Aires, AR
Canberra, AU
North Sydney, AU
South Melbourne, AU
Zaventem, BE
Sao Paulo, BR
see more
Employees
Employees
5231% decrease
Employees
1,9584% increase
Employees
1,2811% increase
Employees
6,8931% increase
Twitter followers
Twitter followers
4.7 k
Twitter followers
7 k
Twitter followers
7.5 k
Twitter followers
33.5 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
N/A
Number of tweets (last 30 days)
139
Number of tweets (last 30 days)
24
Number of tweets (last 30 days)
26
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
N/A
Average likes per tweet (last 30 days)
0.8
Average likes per tweet (last 30 days)
1.2
Average likes per tweet (last 30 days)
6
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
N/A
Percentage of tweets with engagement (last 30 days)
84.17%
Percentage of tweets with engagement (last 30 days)
83.33%
Percentage of tweets with engagement (last 30 days)
100%
Employee Rating
Employee Rating
3.8
Employee Rating
3.8
Employee Rating
3.9
Employee Rating
4.1

Operating

Countries
Countries
N/A
Countries
50 (Sep, 2019)
Countries
N/A
Countries
100 (Aug, 2019)
Customers
Customers
N/A
Customers
1.8 k (Sep, 2019)
Customers
N/A
Customers
11 k (Aug, 2019)
Users
Users
78 k (Aug, 2018)
Users
30 k (Sep, 2019)
Users
N/A
Users
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
$ 230m (4 months ago)
Latest funding round
N/A
Latest funding round
$ 900m (over 5 years ago)
Total funding raised
Total funding raised
N/A
Total funding raised
$ 497.5m
Total funding raised
$ 81m
Total funding raised
$ 900m
For sources of this data, please see the company profile

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Talkdesk
HQ
San Francisco, US
Employees
1,958↑ 4% increase

Talkdesk is a company developing a cloud contact center platform.

View company
LiveOps
HQ
Scottsdale, US

Liveops offers an on-demand workforce of onshore virtual agents for customer service and sales.

View company
Genesys
HQ
Daly City, US
Employees
6,893↑ 1% increase

Genesys (also known as Genesys Telecommunications Laboratories) is a company developing omnichannel customer experience and contact center solutions.

View company