OverviewSuggest Edit

R.R. Donnelley & Sons (RRD) is a company that enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through three segments: Business Services, Marketing Solutions, and Corporate. Its Business Services product and service offerings include commercial print, logistics, packaging, statement printing, labels, supply chain management, forms and business process outsourcing. Its Marketing Solutions segment product and service offerings include direct marketing, in-store marketing, digital print, kitting, fulfillment, digital and creative solutions and list services. The company's Corporate segment consists of unallocated selling, general and administrative activities and associated expenses including, in part, executive, legal, finance, communications, certain facility costs and last-in-first-out inventory provisions.

HQChicago, IL, US
Employee Ratings3.2
Overall CultureF

Latest Updates

Employees (est.) (Dec 2019)36,400(-7%)
Job Openings2
Revenue (FY, 2019)$6.3 B(-7%)
Share Price (Jan 2021)$2.5 (+7%)
Cybersecurity ratingCMore

Key People/Management at R.R. Donnelley

Daniel L. Knotts

Daniel L. Knotts

Director, President & Chief Executive Officer
John C. Pope

John C. Pope

Chairman of the Board of Directors
Johan Nystedt

Johan Nystedt

SVP, Finance
Ken O’Brien

Ken O’Brien

Executive Vice President, Chief Information Officer
John Pecaric

John Pecaric

President, RRD Business Services
Glynn Perry

Glynn Perry

Executive Vice President, Domestic Operations and Chief Supply Chain Officer
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R.R. Donnelley Office Locations

R.R. Donnelley has offices in Chicago, Atlanta, Austell, Boston and in 64 other locations
Chicago, IL, US (HQ)
35 W Wacker Dr
Atlanta, GA, US
5800 Peachtree Rd
Atlanta, GA, US
730 Peachtree St NE
Austell, GA, US
825 Riverside Pkwy #300
Boston, MA, US
65 Sprague St #9
Breinigsville, PA, US
700 Nestle Way #200
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R.R. Donnelley Financials and Metrics

R.R. Donnelley Revenue

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R.R. Donnelley's revenue was reported to be $6.28 b in FY, 2019

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R.R. Donnelley's current market capitalization is $180.6 m.
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-25.9 x


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Financial Leverage

-46.5 x
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R.R. Donnelley Operating Metrics

R.R. Donnelley's Enterprise Customers was reported to be 50 k in FY, 2018.
FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018

Enterprise Customers

50 k50 k50 k


504 505 346 328 302
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R.R. Donnelley Acquisitions / Subsidiaries

Company NameDateDeal Size
AGS Custom Graphics
American Lithographers
Austin Printing Company
Banta Corporation
Banta Europe B.V.
Banta Global Turnkey LLC
Banta Global Turnkey Ltd. [Ireland]
Banta Global Turnkey (Shenzhen) Co.
Banta Global Turnkey (Singapore) PTE LTD
Beijing Donnelley Commercial Co.
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R.R. Donnelley Revenue Breakdown

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R.R. Donnelley revenue breakdown by business segment: 82.6% from Business Services and 17.4% from Marketing Solutions

R.R. Donnelley revenue breakdown by geographic segment: 14.2% from Asia, 7.1% from Europe, 73.4% from U.S. and 5.2% from Other

R.R. Donnelley Cybersecurity Score

Cybersecurity ratingPremium dataset



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R.R. Donnelley Online and Social Media Presence

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R.R. Donnelley Company Culture

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R.R. Donnelley News and Updates

U.S. Printing Firm R.R. Donnelley to Weigh Asia Exit

U.S. Printing Firm R.R. Donnelley Is Said to Weigh Asia Exit

R.R. Donnelley Blogs

4 Operations Tips for Avoiding the Never-Ending ‘Pit of Reaction’

The first step to improving your operations is to admit it’s not perfect. In my experience, I’ve seen many studio operations teams become process-constrained or overwhelmed with completing obsolete tasks. Staff came and went, but for some reason, their daily routines didn’t change. New talent and ne…

RRD’s Doug Ryan Talks Company Transformation on The Tech Blog Writer Podcast

In an episode of The Tech Blog Writer Podcast with Neil Hughes, Doug Ryan, President of RRD Marketing Solutions, discussed the future of marketing in the digital age, and what RRD is doing to adapt as a leader in the unpredictable marketing industry. This is our synopsis of the topics discussed. Lis…

Strategy: 4 Pillars Elevating Customer Experience Management (CXM)

Delivering an impactful customer experience today means communicating with consumers across multiple touchpoints (e.g., online, email, video, mobile, print, social and in-store). And beyond the traditional model of providing customer service, a true, strategic customer experience involves tailored t…

What is the Best Marketing Attribution Model for Your Organization?

To accurately measure effectiveness, marketers need to weigh the value of touchpoints driving engagement across the media mix. This delivers a deeper, more precise understanding of consumer engagement and how to best optimize campaigns by leveraging the touchpoints that generate the most ROI. By del…

3 Inefficient Areas of Your Communications Supply Chain

As the saying goes, “Haste makes waste.” You know what else makes waste? Inefficiencies in your communications supply chain (e.g., untapped technology platforms, non-compliant messaging, poor inventory management, etc.). And nearly a third of C-level executives worldwide say “worsening supply chain …

Build, Buy or Service — How Will You Digitally Transform Your Communications?

Digital transformation is top-of-mind — and a complex issue — for many traditional financial services and insurance firms. Let’s face it. Keeping up with tech innovation and modern multichannel communication is an overwhelming, cost-prohibitive proposition. It’s not that organizations don’t want to …
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R.R. Donnelley Frequently Asked Questions

  • When was R.R. Donnelley founded?

    R.R. Donnelley was founded in 1864.

  • Who are R.R. Donnelley key executives?

    R.R. Donnelley's key executives are Daniel L. Knotts, John C. Pope and Johan Nystedt.

  • How many employees does R.R. Donnelley have?

    R.R. Donnelley has 36,400 employees.

  • What is R.R. Donnelley revenue?

    Latest R.R. Donnelley annual revenue is $6.3 b.

  • What is R.R. Donnelley revenue per employee?

    Latest R.R. Donnelley revenue per employee is $172.4 k.

  • Who are R.R. Donnelley competitors?

    Competitors of R.R. Donnelley include Publicis Groupe, Interpublic Group and Nielsen.

  • Where is R.R. Donnelley headquarters?

    R.R. Donnelley headquarters is located at 35 W Wacker Dr, Chicago.

  • Where are R.R. Donnelley offices?

    R.R. Donnelley has offices in Chicago, Atlanta, Austell, Boston and in 64 other locations.

  • How many offices does R.R. Donnelley have?

    R.R. Donnelley has 73 offices.