OverviewSuggest Edit

Frame is a company that develops a collaborative messaging platform designed to improve business conversations. It produces structured analytics that can help businesses to make decisions based on who is spending how much time, with whom and about what, thereby improving performance across all message-based interactions.
TypePrivate
Founded2016
HQSouthlake, TX, US
Websiteframe.ai

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Latest Updates

Employees (est.) (Sept 2021)54
Cybersecurity ratingAMore

Key People/Management at Frame

George B. Davis

George B. Davis

CEO & Co-Founder
Brandon L. Reiss

Brandon L. Reiss

Head of Engineering & Co-Founder
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Frame Office Locations

Frame has an office in Southlake
Southlake, TX, US (HQ)
308 Foxborough Ln
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Frame Financials and Metrics

Summary Metrics

Founding Date

2016

Frame total Funding

$10.3 m

Frame latest funding size

$6.3 m

Time since last funding

a year ago

Frame investors

Frame's latest funding round in April 2020 was reported to be $6.3 m. In total, Frame has raised $10.3 m
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Frame Cybersecurity Score

Cybersecurity ratingPremium dataset

A

92/100

SecurityScorecard logo

Frame Online and Social Media Presence

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Frame Blogs

Recap: CCW's Modernizing Service Experience With AI & Digital

This week, we were thrilled to participate in CCW’s Modernizing Customer Experiences with AI & Digital event. In case you missed it, below we’ve recapped the Executive Roundtable session from Tuesday afternoon featuring our own founder & CEO George Davis, Osman Javed, Head of Pro…

Measuring CX Themes

Themes = What Makes and Breaks CX Understanding the themes that drive customer experience enables CX teams to explain changes in customer sentiment and effort, and ultimately, business outcomes. It helps them achieve goals like improving outcomes, finding early warning signals to get ah…

Measuring Customer Sentiment

We recently discussed why high-impact CX needs high-impact measurement and, more specifically, measuring customer effort. This post focuses on measuring customer sentiment with organic customer feedback. 

Measuring Customer Effort

We recently discussed why high-impact CX needs high-impact measurement that clearly supports CX goals. This post focuses on measuring customer effort. 

What Is Organic Customer Feedback?

Customer feedback is the lifeblood of CX. Without it, CX teams can’t measure the quality of their experience and have no compass to help them improve it. Many teams start by listening to feedback in two ways:
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Frame Frequently Asked Questions

  • When was Frame founded?

    Frame was founded in 2016.

  • Who are Frame key executives?

    Frame's key executives are George B. Davis and Brandon L. Reiss.

  • How many employees does Frame have?

    Frame has 54 employees.

  • Who are Frame competitors?

    Competitors of Frame include Yellow.ai, Nuffsaid and Fireflies.ai.

  • Where is Frame headquarters?

    Frame headquarters is located at 308 Foxborough Ln, Southlake.

  • Where are Frame offices?

    Frame has an office in Southlake.

  • How many offices does Frame have?

    Frame has 1 office.