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NICE inContact's competitors and similar companies include NICE and Synchronoss Technologies.

	NICE inContact NICE inContact is a company developing cloud contact center software.	NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions.	Synchronoss Technologies Synchronoss Technologies is a software and services company that provides technologies and solutions for the mobile transformation of business.
Founding Date	Founding Date 1997	Founding Date 1986	Founding Date 2000
Type	Type Subsidiary	Type Public	Type Subsidiary
Tags	Tags Technology automation cloud customer experience enterprise software platform workforce management	Tags Technology artificial intelligence automation customer experience fintech platform	Tags Technology cloud platforms(PaaS)cloud services(SaaS)cybersecurity identity management messaging mobile app
Locations	Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB	Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more	Locations Bridgewater, US HQ Melbourne, AU Berlin, DE Bengaluru, IN Dublin, IE Torino, IT Minato City, JP see more
Employees	Employees 1,360	Employees 9,62610% increase	Employees 1,3215% decrease
Financial
Revenue (est.)	Revenue (est.) N/A	Revenue (est.) $2.9b (FY, 2025)	Revenue (est.) $173.6m (FY, 2024)
Cost of goods	Cost of goods N/A	Cost of goods $790.2m (FY, 2025)	Cost of goods $39m (FY, 2024)
Gross profit	Gross profit N/A	Gross profit $2.2b (FY, 2025)	Gross profit $134.6m (FY, 2024)
Net income	Net income N/A	Net income $612.1m (FY, 2025)	Net income $6.2m (FY, 2024)
Operating ⚠
Patents (US)	Patents (US) N/A	Patents (US) 414 (FY, 2021)	Patents (US) 50 (Dec, 2021)
Funding
Total funding raised	Total funding raised $ 35.3m	Total funding raised $ 52.8m	Total funding raised $ 34.2m