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Convergys

Technologycustomer supportenterprise softwareinformation managementspeech recognition

Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent-assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system products and services including revenue management, product, and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.

Revenue(Q1, 2017)
$727.6 M
Market capitalization(2017-08-22)
$2.3 B
Company Growth (employees)
Type
Public
HQ
Cincinnati, US
Founded
1998
Size (employees)
130,000 (est)
Website
convergys.com
Convergys was founded in 1998 and is headquartered in Cincinnati, US

Convergys Office Locations

Convergys has an office in Cincinnati
Cincinnati, US (HQ)
201 E 4th St

Convergys Data and Metrics

Convergys Financial Metrics

Convergys's revenue was reported to be $727.6 m in Q1, 2017
USD

Revenue (Q1, 2017)

727.6 m

Net income (Q1, 2017)

37.9 m

EBIT (Q1, 2017)

48.8 m

Market capitalization (22-Aug-2017)

2.3 b

Cash (31-Mar-2017)

177.1 m
Convergys's current market capitalization is $2.3 b.
USDFY, 2013FY, 2014FY, 2015FY, 2016

Revenue

2 b2.9 b3 b2.9 b

Revenue growth, %

40%3%(1%)

Cost of goods sold

1.3 b1.8 b

Gross profit

711 m1 b

Gross profit Margin, %

35%36%

R&D expense

8.2 m7.7 m

General and administrative expense

465 m677.1 m682.3 m

Operating expense total

473.2 m684.8 m682.3 m

EBIT

137.4 m150.8 m194.4 m204.9 m

EBIT margin, %

7%5%7%7%

Interest expense

11.5 m19.3 m18.2 m18.1 m

Pre tax profit

131 m129.3 m177 m185.9 m

Income tax expense

72.5 m12.8 m8.6 m52.9 m

Net Income

60.9 m120 m169 m143 m
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Revenue

716.7 m741.6 m722.2 m692.3 m741.2 m727.6 m

General and administrative expense

167.6 m175.9 m171.8 m170 m171 m177.5 m

Operating expense total

167.6 m175.9 m171.8 m170 m171 m177.5 m

EBIT

36.3 m47.8 m59 m45 m49.4 m48.8 m

EBIT margin, %

5%6%8%7%7%7%

Interest expense

4.7 m4.6 m4.5 m4.5 m4.6 m5.3 m

Pre tax profit

31.6 m40.6 m54.6 m41 m44.8 m44.8 m

Income tax expense

2.6 m(17 m)10.1 m7.8 m7.1 m6.9 m

Net Income

38.9 m71.7 m39.4 m68.3 m126.4 m44.5 m77.7 m125.5 m37.9 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Cash

580.8 m198.9 m204.7 m138.8 m

Accounts Receivable

95 m

Current Assets

1.1 b890.9 m823.4 m784.8 m

PP&E

246.4 m367.8 m329.1 m304.1 m

Goodwill

916.9 m

Total Assets

2 b2.5 b2.4 b2.4 b

Accounts Payable

117.2 m

Total Debt

297 m

Current Liabilities

292.6 m368.5 m338.4 m347.6 m

Total Liabilities

994.6 m

Retained Earnings

1.6 b1.7 b1.8 b2 b

Total Equity

1.3 b1.2 b1.3 b1.3 b

Debt to Equity Ratio

0.2 x

Debt to Assets Ratio

0.1 x

Financial Leverage

1.5 x2.1 x1.8 x1.8 x
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Cash

183.4 m228.6 m232.2 m195.3 m175.8 m221.5 m242.7 m129.1 m177.1 m

Current Assets

877.2 m891.8 m939.5 m919.6 m937.9 m852.6 m861.9 m770.9 m824.1 m

PP&E

390.9 m376.5 m354.8 m350 m349.2 m313 m301.2 m306.5 m291.2 m

Goodwill

871.1 m860.9 m836.1 m840.1 m834.8 m920.1 m

Total Assets

2.6 b2.6 b2.5 b2.5 b2.5 b2.4 b2.4 b2.4 b2.4 b

Current Liabilities

413.3 m423.7 m375.2 m393.6 m411.2 m326.9 m324.4 m343.5 m307.2 m

Retained Earnings

1.6 b1.7 b1.7 b1.8 b1.8 b1.9 b1.9 b1.9 b2 b

Total Equity

1.3 b1.2 b1.2 b1.2 b1.3 b1.3 b1.3 b1.3 b1.3 b

Financial Leverage

1.9 x2.1 x2.1 x2 x2 x1.8 x1.8 x1.8 x1.8 x
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

60.9 m120 m169 m143 m

Depreciation and Amortization

90.8 m167.6 m141.5 m150.3 m

Cash From Operating Activities

210 m261 m249.3 m305.4 m

Capital Expenditures

(63.8 m)(116.7 m)(109.2 m)(87 m)

Cash From Investing Activities

(35.6 m)(850.5 m)(108.4 m)(225.7 m)

Long-term Borrowings

(107.1 m)(57.5 m)

Cash From Financing Activities

(148.3 m)207.6 m(145.6 m)

Interest Paid

11.2 m16.6 m15 m14.9 m

Income Taxes Paid

(5.7 m)52.7 m42.8 m55.8 m

Free Cash Flow

273.8 m377.7 m358.5 m218.4 m
USDQ2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

38.9 m71.7 m39.4 m68.3 m126.4 m44.5 m77.7 m125.5 m37.9 m

Depreciation and Amortization

76.3 m122.4 m43.6 m86.9 m128.7 m38.7 m76.9 m114.2 m34.6 m

Cash From Operating Activities

91.7 m207.4 m65.1 m132.8 m182.7 m76.6 m156.3 m236.8 m32.9 m

Capital Expenditures

(56.3 m)(86.5 m)(28.6 m)(51.6 m)(88.4 m)(11 m)(34.3 m)(63.6 m)(8.9 m)

Cash From Investing Activities

(792.1 m)(827.6 m)(28.6 m)(51.6 m)(88.4 m)(11.8 m)(35.1 m)(194.3 m)(8.9 m)

Long-term Borrowings

(40.8 m)(104.1 m)(2.3 m)(54.2 m)(56 m)(1 m)(2 m)(2.4 m)

Cash From Financing Activities

303 m268 m(3.2 m)(84.8 m)(117.4 m)(83.2 m)(118.1 m)14.3 m

Free Cash Flow

35.4 m120.9 m36.5 m81.2 m94.3 m65.6 m122 m173.2 m24 m
USDY, 2017

Revenue/Employee

5.6 k

Financial Leverage

1.8 x

Convergys Market Value History

Convergys Median Salaries

Source: 20 public H-1B filings from Convergys

Market Position of Convergys

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Traffic Overview of Convergys

Convergys Online and Social Media Presence

Convergys Company Life and Culture

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