Concentrix (also known as Concentrix + Webhelp, Convergys) is a company that provides customer experience (CX) and information management solutions. It offers CX process optimization, technology innovation, marketing solutions, front- and back-office automation, analytics, and business transformation services. The company caters to technology and consumer electronics, retail, travel, e-commerce, banking, financial services, insurance, healthcare, communications, media, automotive, energy, and other industries.