Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent-assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system products and services including revenue management, product, and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.

Company Growth (employees)
Cincinnati, US
Size (employees)
130,000 (est)
Convergys was founded in 1998 and is headquartered in Cincinnati, US

Convergys Office Locations

Convergys has an office in Cincinnati
Cincinnati, US (HQ)
201 E 4th St

Convergys Financials and Metrics

Convergys Financials

Convergys's revenue was reported to be $2.9 b in FY, 2016

Revenue (Q2, 2017)

686.8 m

Net income (Q2, 2017)

39.8 m

EBIT (Q2, 2017)

48.8 m

Market capitalization (13-Dec-2017)

2.4 b

Cash (30-Jun-2017)

162.7 m


2.5 b
Convergys's current market capitalization is $2.4 b.
USDFY, 2013FY, 2014FY, 2015FY, 2016


2 b2.9 b3 b2.9 b

Revenue growth, %


Cost of goods sold

1.3 b1.8 b

Gross profit

711 m1 b
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


716.7 m741.6 m722.2 m692.3 m741.2 m727.6 m686.8 m

General and administrative expense

167.6 m175.9 m171.8 m170 m171 m177.5 m174.1 m

Operating expense total

680.4 m693.8 m663.2 m647.3 m691.8 m678.8 m638 m


36.3 m47.8 m59 m45 m49.4 m48.8 m48.8 m
USDFY, 2013FY, 2014FY, 2015FY, 2016


580.8 m198.9 m204.7 m138.8 m

Accounts Receivable

95 m

Current Assets

1.1 b890.9 m823.4 m784.8 m


246.4 m367.8 m329.1 m304.1 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


525.9 m182.2 m183.4 m228.6 m232.2 m195.3 m175.8 m221.5 m242.7 m129.1 m177.1 m162.7 m

Current Assets

1.1 b1.1 b877.2 m891.8 m939.5 m919.6 m937.9 m852.6 m861.9 m770.9 m824.1 m820.2 m


246.5 m395.8 m390.9 m376.5 m354.8 m350 m349.2 m313 m301.2 m306.5 m291.2 m284.1 m


589.3 m870.1 m871.1 m860.9 m836.1 m840.1 m834.8 m920.1 m930.8 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

60.9 m120 m169 m143 m

Depreciation and Amortization

90.8 m167.6 m141.5 m150.3 m

Cash From Operating Activities

210 m261 m249.3 m305.4 m

Capital Expenditures

(63.8 m)(116.7 m)(109.2 m)(87 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Net Income

82.4 m14.2 m38.9 m71.7 m39.4 m68.3 m126.4 m44.5 m77.7 m125.5 m37.9 m77.7 m

Depreciation and Amortization

68.3 m29.9 m76.3 m122.4 m43.6 m86.9 m128.7 m38.7 m76.9 m114.2 m34.6 m69 m

Cash From Operating Activities

149.3 m15.7 m91.7 m207.4 m65.1 m132.8 m182.7 m76.6 m156.3 m236.8 m32.9 m122.4 m

Capital Expenditures

(43.2 m)(18.3 m)(56.3 m)(86.5 m)(28.6 m)(51.6 m)(88.4 m)(11 m)(34.3 m)(63.6 m)(8.9 m)(27.9 m)
Y, 2017


51.9 x


20.7 x


26.8 x

Financial Leverage

1.8 x
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Convergys Operating Metrics

FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Sep, 2017

Service Centers


Total Workstations

89.9 k92.9 k99.7 k




Show all operating metrics

Convergys Market Value History

Convergys Revenue Breakdown

Convergys Median Salaries

Source: 20 public H-1B filings from Convergys

Convergys's Web-traffic and Trends

Convergys Online and Social Media Presence

Convergys Company Life and Culture

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