Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world.
Cincinnati, US
Size (employees)
130,000 (est)
Convergys is headquartered in Cincinnati, US

Convergys Office Locations

Convergys has an office in Cincinnati
Cincinnati, US (HQ)
201 E 4th St

Convergys Metrics

Convergys Financial Metrics

Revenue (2016)

$2.9 b

Revenue growth (2015-16), %


Net income (2016)

$143 m

Market capitalization (21-Mar-2017)

$2 b

Closing share price (21-Mar-2017)


Cash (31-Dec-2016)

$138.8 m
Convergys's current market capitalization is $2 b.
Convergys's revenue was reported to be $2.9 b in FY, 2016 which is a 1.3% decrease from the previous period.
FY, 2013FY, 2014FY, 2015FY, 2016


$2 b$2.9 b$3 b$2.9 b

Revenue growth, %


Cost of goods sold

$1.3 b$1.8 b

Gross profit

$711 m$1 b$1.1 b

Gross profit Margin, %


R&D expense

$8.2 m$7.7 m

General and administrative expense

$465 m$677.1 m

Operating expense total

$1.9 b$2.7 b$878.7 m$2.7 b


$137.4 m$150.8 m$194.4 m$204.9 m

EBIT margin, %


Interest expense

$11.5 m$19.3 m$18.2 m$18.1 m

Pre tax profit

$131 m$129.3 m$177 m$185.9 m

Income tax expense

$72.5 m$12.8 m$8.6 m$52.9 m

Net Income

$60.9 m$120 m$169 m$143 m
FY, 2013FY, 2014FY, 2015FY, 2016


$580.8 m$198.9 m$204.7 m$138.8 m

Accounts Receivable


Current Assets

$1.1 b$890.9 m$823.4 m$784.8 m


$246.4 m$367.8 m$329.1 m$304.1 m


$916.9 m

Total Assets

$2 b$2.5 b$2.4 b$2.4 b

Accounts Payable

Current Liabilities

$292.6 m$368.5 m$338.4 m$347.6 m

Retained Earnings

$1.6 b$1.7 b$1.8 b$2 b

Total Equity

$1.3 b$1.2 b$1.3 b$1.3 b

Financial Leverage

1.5 x2.1 x1.8 x1.8 x
FY, 2013FY, 2014FY, 2015FY, 2016

Net Income

$60.9 m$120 m$169 m$143 m

Depreciation and Amortization

$90.8 m$167.6 m$141.5 m$122.2 m

Accounts Receivable


Accounts Payable

Cash From Operating Activities

$210 m$261 m$249.3 m$305.4 m

Capital Expenditures

($63.8 m)($116.7 m)($109.2 m)($87 m)

Cash From Investing Activities

($35.6 m)($850.5 m)($108.4 m)($225.7 m)

Long-term Borrowings

($107.1 m)($57.5 m)

Cash From Financing Activities

($148.3 m)$207.6 m($145.6 m)

Interest Paid

$11.2 m$16.6 m$15 m$14.9 m

Income Taxes Paid

($5.7 m)$52.7 m$42.8 m$55.8 m

Free Cash Flow

$273.8 m$377.7 m$358.5 m$392.4 m

Convergys Market Value History

Convergys Median Salaries

Source: 20 public H-1B filings from Convergys

Convergys Online Presence

Convergys Company Life

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