Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world.
Cincinnati, US
Size (employees)
130,000 (est)
Convergys is headquartered in Cincinnati, US

Convergys Office Locations

Convergys has an office in Cincinnati
Cincinnati, US (HQ)
201 E 4th St

Convergys Data and Metrics

Convergys Financial Metrics

Convergys's revenue was reported to be $2.9 b in FY, 2016 which is a 1% decrease from the previous period.
Numbers are in $, USD

Revenue (FY, 2016)

2.9 b

Revenue growth (FY, 2015 - FY, 2016), %


Net income (FY, 2016)

143 m

EBIT (FY, 2016)

204.9 m

Market capitalization (22-Jun-2017)

2.3 b

Closing share price (22-Jun-2017)


Cash (31-Dec-2016)

138.8 m
Convergys's current market capitalization is $2.3 b.
FY, 2013FY, 2014FY, 2015FY, 2016


2 b2.9 b3 b2.9 b

Revenue growth, %


Cost of goods sold

1.3 b1.8 b

Gross profit

711 m1 b1.1 b

Gross profit Margin, %


R&D expense

8.2 m7.7 m

General and administrative expense

465 m677.1 m

Operating expense total

1.9 b2.7 b878.7 m2.7 b


137.4 m150.8 m194.4 m204.9 m

EBIT margin, %


Interest expense

11.5 m19.3 m18.2 m18.1 m

Pre tax profit

131 m129.3 m177 m185.9 m

Income tax expense

72.5 m12.8 m8.6 m52.9 m

Net Income

60.9 m120 m169 m143 m
FY, 2013FY, 2014FY, 2015FY, 2016


580.8 m198.9 m204.7 m138.8 m

Current Assets

1.1 b890.9 m823.4 m784.8 m


246.4 m367.8 m329.1 m304.1 m


916.9 m

Total Assets

2 b2.5 b2.4 b2.4 b

Current Liabilities

292.6 m368.5 m338.4 m347.6 m

Retained Earnings

1.6 b1.7 b1.8 b2 b

Total Equity

1.3 b1.2 b1.3 b1.3 b

Financial Leverage

1.5 x2.1 x1.8 x1.8 x
FY, 2013FY, 2014FY, 2015FY, 2016

Net Income

60.9 m120 m169 m143 m

Depreciation and Amortization

90.8 m167.6 m141.5 m122.2 m

Cash From Operating Activities

210 m261 m249.3 m305.4 m

Capital Expenditures

(63.8 m)(116.7 m)(109.2 m)(87 m)

Cash From Investing Activities

(35.6 m)(850.5 m)(108.4 m)(225.7 m)

Long-term Borrowings

(107.1 m)(57.5 m)

Cash From Financing Activities

(148.3 m)207.6 m(145.6 m)

Interest Paid

11.2 m16.6 m15 m14.9 m

Income Taxes Paid

(5.7 m)52.7 m42.8 m55.8 m

Free Cash Flow

273.8 m377.7 m358.5 m392.4 m
Y, 2016

Financial Leverage

1.8 x

Convergys Market Value History

Convergys Median Salaries

Source: 20 public H-1B filings from Convergys

Convergys Online and Social Media Presence

Convergys Company Life and Culture

You may also be interested in