OverviewSuggest Edit
Avaya is a company providing contact center, unified communications, and networking products and services. It operates through two segments: Products & Solutions and Services. The Products & Solutions segment offers voice and video calling, messaging and employee collaboration, meetings and conferencing, application developer products, communication platform as a service, assisted service, self-service, workforce engagement management, AI solutions, as well as devices. The Services segment is divided into Professional Services, Global Support Services, Enterprise Cloud, and Managed Services. In addition, Avaya supplies cloud enablement products.
| Type | Public | |
| Founded | 2000 | |
| HQ | Durham, NC, US | Map |
| Website | avaya.com | |
| Employee Ratings | More | |
| Overall Culture | D | More |
Key People/Management at Avaya
Jim Chirico
Nidal Abou-Ltaif
Anthony Bartolo
Kieran McGrath
Shefali Shah
Tony Alfano
Avaya Office Locations
Avaya Financials and Metrics
Avaya Revenue
| USD | |
|---|---|
Revenue (Q1, 2021) | 743.0m |
Gross profit (Q1, 2021) | 416.0m |
Gross profit margin (Q1, 2021), % | 56% |
Net income (Q1, 2021) | (4.0m) |
EBIT (Q1, 2021) | 62.0m |
Market capitalization (30-Mar-2021) | 2.3b |
Closing stock price (30-Mar-2021) | 27.8 |
Cash (31-Dec-2020) | 750.0m |
EV | 4.7b |
- Source: Fortune
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 148.0m | 672.0m | 692.0m | 738.0m | 709.0m | 717.0m | 715.0m | 245.0m | 261.0m | 743.0m |
Cost of goods sold | 70.0m | 349.0m | 340.0m | 331.0m | 323.0m | 327.0m | 321.0m | 92.0m | 103.0m | 327.0m |
Gross profit | 78.0m | 323.0m | 352.0m | 407.0m | 386.0m | 390.0m | 394.0m | 153.0m | 158.0m | 416.0m |
Gross profit Margin, % | 53% | 48% | 51% | 55% | 54% | 54% | 55% | 62% | 61% | 56% |
- Source: Fortune
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|
Cash | 417.0m | 311.0m | 685.0m | 743.0m | 735.0m | 729.0m | 766.0m | 553.0m | 742.0m | 750.0m |
Accounts Receivable | 413.0m | 366.0m | 367.0m | 327.0m | 300.0m | 276.0m | 281.0m | 262.0m | 260.0m | 258.0m |
Inventories | 124.0m | 106.0m | 102.0m | 68.0m | 66.0m | 71.0m | 61.0m | 56.0m | 56.0m | 53.0m |
Current Assets | 1.2b | 1.1b | 1.4b | 1.5b | 1.5b | 1.5b | 1.6b | 1.4b | 1.6b | 1.6b |
- Source: Fortune
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|
Net Income | 237.0m | 107.0m | 19.0m | 9.0m | (4.0m) | (637.0m) | (54.0m) | (726.0m) | (717.0m) | (4.0m) |
Depreciation and Amortization | 22.0m | 145.0m | 264.0m | 117.0m | 225.0m | 335.0m | 107.0m | 212.0m | 319.0m | 103.0m |
Inventories | 3.0m | 22.0m | 24.0m | (11.0m) | (9.0m) | (14.0m) | 3.0m | 6.0m | 6.0m | 2.0m |
Accounts Payable | 27.0m | 50.0m | 42.0m | 26.0m | 5.0m | 27.0m | (15.0m) | (31.0m) | (37.0m) | 51.0m |
- Source: Fortune
| USD | FY, 2017 |
|---|---|
Revenue/Employee | 374.6k |
Debt/Equity | -1.2 x |
Debt/Assets | 1 x |
Financial Leverage | -1.2 x |
Avaya Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Spoken Communications | January 29, 2018 | |
| TelAPI | March 02, 2016 | |
| Esna Technologies Inc. | May 28, 2015 | |
| ITNavigator | October 01, 2013 | |
| RADVISION | March 15, 2012 | |
| Aurix Limited | October 19, 2011 | |
| Sipera Systems Private Limited | October 04, 2011 | |
| Konftel AB | January 04, 2011 | |
| Nortel - Enterprise Solutions Business | December 18, 2009 | |
| Adomo | July 24, 2009 |
Avaya Revenue Breakdown
Avaya revenue breakdown by business segment: 37.6% from Global Support Services, 10.3% from Enterprise Cloud and Managed Services, 12.4% from Contact Center, 9.8% from Professional Services and 29.9% from Unified Communications
Avaya revenue breakdown by geographic segment: 53.8% from United States, 26.1% from EMEA, 11.3% from APAC-Asia Pacific and 8.8% from Americas International - Canada and Latin America
Avaya Cybersecurity Score
Avaya Environment, Social & Governance (ESG) Ratings
Avaya Online and Social Media Presence
38.24k Twitter followers
Avaya has 38.24k Twitter Followers. The number of followers has decreased 0.4% quarter over quarter
Avaya's Trends
Twitter Engagement Stats for @avaya
20.6k
Tweets
1.7k
Following
38.2k
Followers
183
Tweets last 30 days
4
Avg. likes per Tweet
89.1%
Tweets with engagement
Avaya Company Culture
Overall Culture
D
57/100
CEO Rating
F
50/100
Compensation
C
63/100
Diversity
C+
65/100
Avaya Blogs
Combining Humans & AI: Is It an Art(ificial) or a Science?
Why Should You Replace Your Perfectly Good Business Phone? Reason 3
Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter
Digital Transformation Without a Human Touch Becomes Digital Dystopia
The Mantra for Every Company Today: Transform or Be Left Behind
Prime Position: Gartner Recognizes Avaya as a UC Leader for the Ninth Time
Avaya Frequently Asked Questions
When was Avaya founded?
Avaya was founded in 2000.
Who are Avaya key executives?
Avaya's key executives are Jim Chirico, Nidal Abou-Ltaif and Anthony Bartolo.
How many employees does Avaya have?
Avaya has 8,266 employees.
What is Avaya revenue?
Latest Avaya annual revenue is $2.9 b.
What is Avaya revenue per employee?
Latest Avaya revenue per employee is $347.6 k.
Who are Avaya competitors?
Competitors of Avaya include Orange Business Services, NICE inContact and Mavenir.
Where is Avaya headquarters?
Avaya headquarters is located at 2605 Meridian Pkwy #200, Durham.
Where are Avaya offices?
Avaya has offices in Durham, Alpharetta, Chicago, Fairfax and in 83 other locations.
How many offices does Avaya have?
Avaya has 88 offices.
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