OverviewSuggest Edit
Avaya is a company providing contact center, unified communications, and networking products and services. It operates through three segments: Global Communications Solutions (GCS), Avaya Networking (Networking), and Avaya Global Services (AGS). The GCS segment offers video, conferencing, communications, and messaging platforms, infrastructure and phones, assisted and automated experience management, performance management, and cloud enablement products. The Networking segment provides a range of Internet protocol networking infrastructure products, such as Ethernet switches, routers and virtual private network appliances, wireless networking routers, access control products, unified management products, and end-to-end virtualization strategies and architectures. The AGS segment offers product support, integration and professional, and cloud and managed services, which enable customers to optimize and manage their converged communications networks.
| Type | Public | |
| Founded | 2000 | |
| HQ | Santa Clara, US | Map |
| Website | avaya.com | |
| Employee Ratings | More |
Recent NewsAll News
- CCNA Wins Avaya APAC Partner Award
- Avaya Announces Availability of Google Cloud Contact Center AI Integration With Avayas IX Contact Center Solutions
- Avaya sets the stage for its biggest customer and channel event in the international region
- Shine at the International Call Center Awards as part of Avaya Engage Dubai
Key People/Management at Avaya
Jacob Bailon
Client Solutions Manager
Stephan Scholl
Director
Susan Spradley
Director
Frank Ciccone
Senior Vice President, North America Sales
Nidal Abou-Ltaif
President, Avaya International
Karen Hardy
Vice President, Avaya Global Marketing
Avaya Office Locations
Avaya has offices in Santa Clara, Alpharetta, Chicago, Coppell and in 86 other locations
Santa Clara, US (HQ)
4655 Great America Pkwy
Alpharetta, US
1145 Sanctuary Pkwy
Chicago, US
30 S Wacker Dr #1450Chicago
Coppell, US
1111 Freeport Pkwy
Durham, US
2605 Meridian Pkwy #200
Fairfax, US
12730 Fair Lakes Cir
Avaya Financials and Metrics
Avaya Revenue
Avaya's revenue was reported to be $2.89 b in FY, 2019
| USD | |
|---|---|
Revenue (FY, 2019) | 2.9b |
Gross profit (FY, 2019) | 1.6b |
Gross profit margin (FY, 2019), % | 54.6% |
Net income (FY, 2019) | (671.0m) |
Market capitalization (6-Dec-2019) | 1.3b |
Closing stock price (6-Dec-2019) | 11.8 |
Cash (30-Sept-2019) | 752.0m |
EV | 3.7b |
Avaya's current market capitalization is $1.3 b.
- Source: Fortune
Annual
- Source: Fortune
Annual
- Source: Fortune
Annual
- Source: Fortune
| USD | Y, 2019 |
|---|---|
EV/CFO | 15.3 x |
Revenue/Employee | 365.4k |
Financial Leverage | 5.3 x |
Avaya Operating Metrics
Show all operating metricsAvaya Acquisitions / Subsidiaries
| Acquired Company | Date | Deal Size |
|---|---|---|
| Spoken Communications | January 29, 2018 | |
| TelAPI | March 02, 2016 | |
| Esna Technologies Inc. | May 28, 2015 | |
| ITNavigator | October 01, 2013 | |
| RADVISION | March 15, 2012 | |
| Aurix Limited | October 19, 2011 | |
| Sipera Systems Private Limited | October 04, 2011 | |
| Konftel AB | January 04, 2011 | |
| Nortel - Enterprise Solutions Business | December 18, 2009 | |
| Adomo | July 24, 2009 |
Avaya Revenue Breakdown
Avaya revenue breakdown by business segment: 35.0% from Global Support Services, 10.9% from Enterprise Cloud and Managed Services, 10.1% from Professional Services, 12.1% from Contact Center and 32.0% from Unified Communications
Avaya revenue breakdown by geographic segment: 52.7% from United States, 26.8% from EMEA, 11.4% from APAC-Asia Pacific and 9.1% from Americas International - Canada and Latin America
Avaya Online and Social Media Presence
37.71k Twitter followers
Avaya has 37.71k Twitter Followers. The number of followers has increased 0.7% quarter over quarter
Avaya's Trends
Twitter Engagement Stats for @avaya
18.5k
Tweets
708
Following
37.7k
Followers
130
Tweets last 30 days
5.1
Avg. likes per Tweet
95.4%
Tweets with engagement
Avaya News and Updates
December 04, 2019
CCNA Wins Avaya APAC Partner Award
CCNA recognised as Avaya's Team Engagement Partner of the Year for APAC
November 14, 2019
Avaya Announces Availability of Google Cloud Contact Center AI Integration With Avayas IX Contact Center Solutions
Global customers now onboarding as joint implementations demonstrate enhanced customer experience Avaya and Google continue to work jointly together to expand AI capabilities.read more
November 10, 2019
Avaya sets the stage for its biggest customer and channel event in the international region
Avaya ENGAGE will feature the Avaya Partner Summit and Awards, customer-focused keynotes and breakout sessions, and will culminate in the inaugural Dubai Police International Call Center Awards
October 29, 2019
Shine at the International Call Center Awards as part of Avaya Engage Dubai
Following a rigorous selection process, 9 winners across three category - Police, Government, Private sector - will be selected by an expert panel of specialist assessors
October 04, 2019
Avaya dials up RingCentral for cloud technology after suitor search
After months of evaluating sale and merger
options, telecommunications gear provider Avaya Holdings Corp
on Thursday announced a strategic partnership and $500
million cash contribution from RingCentral Inc.
October 03, 2019
Stocks making the biggest moves after hours: Costco, Smart Global, Avaya and more
See which stocks are posting big moves after the bell.
Avaya Blogs
August 13, 2018
Combining Humans & AI: Is It an Art(ificial) or a Science?
Time magazine recently wrote that Artificial Intelligence “is one of the hottest, least understood and most debated tech breakthroughs in
The post Combining Humans & AI: Is It an Art(ificial) or a Science? appeared first on Avaya Connected Blog.
August 10, 2018
Why Should You Replace Your Perfectly Good Business Phone? Reason 3
Upgrading your business phones may not be high on your priority list, but making the switch could create a positive
The post Why Should You Replace Your Perfectly Good Business Phone? Reason 3 appeared first on Avaya Connected Blog.
August 08, 2018
Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter
Tech fans might have noticed that over the past year something has been happening to the way we look at
The post Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter appeared first on Avaya Connected Blog.
August 06, 2018
Digital Transformation Without a Human Touch Becomes Digital Dystopia
Trillions are expected to be spent on digital transformation in the coming years, with a large share allocated towards communications
The post Digital Transformation Without a Human Touch Becomes Digital Dystopia appeared first on Avaya Connected Blog.
August 02, 2018
The Mantra for Every Company Today: Transform or Be Left Behind
I remember getting the call from Jim Chirico asking me to join the Avaya family as their new head of
The post The Mantra for Every Company Today: Transform or Be Left Behind appeared first on Avaya Connected Blog.
July 30, 2018
Prime Position: Gartner Recognizes Avaya as a UC Leader for the Ninth Time
“Leader” is a word thrown around so widely it can lose meaning. When every company calls itself a “market leader.”
The post Prime Position: Gartner Recognizes Avaya as a UC Leader for the Ninth Time appeared first on Avaya Connected Blog.
Avaya Frequently Asked Questions
When was Avaya founded?
Avaya was founded in 2000.
Who are Avaya key executives?
Avaya's key executives are Jacob Bailon, Stephan Scholl and Susan Spradley.
How many employees does Avaya have?
Avaya has 7,900 employees.
What is Avaya revenue?
Latest Avaya annual revenue is $2.9 b.
What is Avaya revenue per employee?
Latest Avaya revenue per employee is $365.4 k.
Who are Avaya competitors?
Competitors of Avaya include Telephone and Data Systems, Cincinnati Bell and SpatialBuzz.
Where is Avaya headquarters?
Avaya headquarters is located at 4655 Great America Pkwy, Santa Clara.
Where are Avaya offices?
Avaya has offices in Santa Clara, Alpharetta, Chicago, Coppell and in 86 other locations.
How many offices does Avaya have?
Avaya has 93 offices.
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