Avaya Holdings is a company that develops contact center and communication software. Its products include Infinity Platform, a customer experience (CX) platform for customer connection; Avaya Cloud Office, a cloud collaboration software for messaging, calling, and meeting; Avaya Aura, a solution that integrates voice, video, and messaging to drive customer and employee communications, etc. The company caters to the healthcare, education, financial, media, entertainment, and government sectors.