![]() Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | ||||
Founding Date | Founding Date 1995 | Founding Date 2011 | Founding Date 2001 | Founding Date 1990 |
Type | Type Private | Type Private | Type Public | Type Private |
Tags | ||||
Locations | Locations Paris, FR HQ Buenos Aires, AR Diegem, BE São Paulo, BR Montreal, CA Santiago, CL Ciudad Juárez, MX see more | Locations Palo Alto, US HQ Docklands, AU Paris, FR Porto, PT Singapore, SG London, GB | Locations San Ramon, US HQ Melbourne, AU São Paulo, BR Toronto, CA Munich, DE Amsterdam, NL Mandaluyong, PH see more | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more |
Employees | Employees 243 | Employees 1,3181% increase | Employees 2,9105% decrease | Employees 6,0003% decrease |
Valuation ($) | Valuation ($) N/A | Valuation ($) 10.5 b | Valuation ($) 2.2 b | Valuation ($) N/A |
Financial | ||||
Revenue (est.) | Revenue (est.) €15m (FY, 2021) | Revenue (est.) N/A | Revenue (est.) $1.1b (FY, 2025) | Revenue (est.) $2.3b (Y, 2024) |
Cost of goods | Cost of goods €9.4m (FY, 2021) | Cost of goods N/A | Cost of goods $516.2m (FY, 2025) | Cost of goods N/A |
Gross profit | Gross profit €5.7m (FY, 2021) | Gross profit N/A | Gross profit $632.9m (FY, 2025) | Gross profit N/A |
Net income | Net income (€2m) (FY, 2021) | Net income N/A | Net income $39.4m (FY, 2025) | Net income N/A |
Operating ⚠ | ||||
Countries | Countries 47 (Feb, 2024) | Countries N/A | Countries N/A | Countries 100 (Jun, 2023) |
Customers | Customers 1.2 k (Feb, 2024) | Customers N/A | Customers N/A | Customers 11 k (Aug, 2019) |
Trademarks (US) | Trademarks (US) N/A | Trademarks (US) 4 (Jan, 2024) | Trademarks (US) 3 (FY, 2022) | Trademarks (US) N/A |
Funding | ||||
Latest funding round | Latest funding round $ 50m (over 11 years ago) | Latest funding round $ 230m (almost 5 years ago) | Latest funding round N/A | Latest funding round $ 900m (almost 10 years ago) |
Total funding raised | Total funding raised $ 75m | Total funding raised $ 497.5m | Total funding raised $ 84.1m | Total funding raised $ 900m |
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