OverviewSuggest Edit

xMatters (formerly known as AlarmPoint) is a company that provides an enterprise incident management platform. Its solution comprises IT event management, an integration platform, smart notifications, on-call management, workflow and process automation, as well as analytics.

HQSan Ramon, CA, US
Employee Ratings4.7
Overall CultureA

Latest Updates

Employees (est.) (Oct 2021)137(-3%)
Cybersecurity ratingBMore
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Key People/Management at xMatters

Mario Guisado

Mario Guisado

Director of Customer Support
Rish Goswami

Rish Goswami

Risk Management Analyst
Tobias Dunn-Krahn

Tobias Dunn-Krahn

Doug Peete

Doug Peete

Jonathan Hurwitz

Jonathan Hurwitz

VP, Consulting Practice
Kendra Pollard

Kendra Pollard

VP, Global Human Resources
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xMatters Office Locations

xMatters has offices in San Ramon, Draper, North Sydney, Montréal and in 3 other locations
San Ramon, CA, US (HQ)
12647 Alcosta Blvd #425
Draper, UT, US
261 West Data Drive Suite 210
North Sydney, AU
Suite 202, Level 2 53 Walker St
Montréal, CA
1275 Avenue des Canadiens-de-Montréal
Vancouver, CA
510 Burrard St
Victoria, CA
1515 Douglas St #410
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xMatters Financials and Metrics

Summary Metrics

Founding Date


xMatters total Funding

$46.3 m

xMatters latest funding size

$1.79 m

Time since last funding

3 years ago

xMatters investors

xMatters's latest funding round in June 2018 was reported to be $1.8 m. In total, xMatters has raised $46.3 m
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xMatters Cybersecurity Score

Cybersecurity ratingPremium dataset



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xMatters Online and Social Media Presence

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xMatters Company Culture

  • Overall Culture



  • CEO Rating



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xMatters Blogs

The Principles of DevSecOps

As a Solution Architect here at xMatters, an Everbridge Company, and through my 30-year career in the IT industry, I’ve seen many frameworks offering bold new ideas. CMMI, ITIL, Prince 2, Agile, Scrum, and most recently, DevOps. These frameworks come and go, offering huge improvements in the way we …

What Makes a Perfect Incident Management Checklist? We Asked The Experts!

The perfect incident management checklist doesn’t need to be a fantasy. In fact, it shouldn’t be! The perfect incident management checklist should cover a variety of topics, broken down into bite-size sections so that different team members can claim responsibility for their own sections. We asked o…

4 Pressures at Tech Companies xMatters Can Help Relieve

Technology companies are at the forefront of innovation, changing the way consumers and the general public interact with their everyday lives. As the late Stan Lee so wisely stated, “with great power comes great responsibility,” and this heightened pressure often leaves little room for error when an…

Evaluating Splunk On-Call Alternatives

Splunk On-Call (Formerly VictorOps) is a popular incident response and on-call management platform that allows engineering and operations teams to collaborate with ease and resolve issues faster. As part of the Splunk Observability Suite, Splunk On-Call is combined with related products to achieve t…

8 Must-Listen Podcasts from the xMatters team

When was the last time you read a good book? How about the last time you listened to an interesting podcast? For many, the latter is likely the more popular pastime. With routines disrupted and people housebound, podcasts exploded in popularity during the lockdown. As of 2021, there are over two mil…

Then and Now: Distributed Systems Alerting and Monitoring

Distributed systems are everywhere. Although many teams don’t think of their applications as distributed systems, if they’re developing using container-based microservices and serverless functions instead of a monolith, they’re creating a distributed system. This change also means that monitoring ne…
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xMatters Frequently Asked Questions

  • When was xMatters founded?

    xMatters was founded in 2000.

  • Who are xMatters key executives?

    xMatters's key executives are Mario Guisado, Rish Goswami and Tobias Dunn-Krahn.

  • How many employees does xMatters have?

    xMatters has 137 employees.

  • Who are xMatters competitors?

    Competitors of xMatters include PagerDuty, Freshservice and Everbridge.

  • Where is xMatters headquarters?

    xMatters headquarters is located at 12647 Alcosta Blvd #425, San Ramon.

  • Where are xMatters offices?

    xMatters has offices in San Ramon, Draper, North Sydney, Montréal and in 3 other locations.

  • How many offices does xMatters have?

    xMatters has 7 offices.