OverviewSuggest Edit

PagerDuty is a company providing solutions which protect businesses from downtime and system unreliability. It offers an operations performance platform delivering visibility and actionable intelligence across the incident lifecycle. The platform aggregates events across systems and provides alerting (via phone, SMS or email), on-call scheduling, and automatic escalation of critical incidents.

TypePublic
Founded2009
HQSan Francisco, US
Websitepagerduty.com
Employee Ratings4.7

Latest Updates

Employees (est.) (Jan 2019)524
Job Openings59
Revenue (FY, 2019)$117.8 M(+48%)
Share Price (Jan 2020)$24.2 (-1%)

Key People/Management at PagerDuty

Jukka Alanen

Jukka Alanen

Senior Vice President, Business Development & Corporate Strategy
Katherine Almeida

Katherine Almeida

Chief of Staff
Tim Armandpour

Tim Armandpour

Senior Vice President of Engineering
Steven Chung

Steven Chung

Senior Vice President of Worldwide Sales and Services
Zarah Gulamhusein

Zarah Gulamhusein

Head of People
Stacey Giamalis

Stacey Giamalis

Senior Vice President Legal, General Counsel and Corporate Secretary
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PagerDuty Office Locations

PagerDuty has offices in San Francisco, Atlanta, Seattle, Sydney and in 2 other locations
San Francisco, US (HQ)
600 Townsend St #200, San Francisco
Atlanta, US
756 West Peachtree Street Northwest
Seattle, US
Ballard Modern Dentistry, 1416 NW 46th St #301
Sydney, AU
5 Martin Pl
Toronto, CA
905 King St W #600
London, GB
1 Fore St
Show all (6)

PagerDuty Financials and Metrics

PagerDuty Revenue

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PagerDuty's revenue was reported to be $117.82 m in FY, 2019 which is a 48% increase from the previous period.
USD

Revenue (Q3, 2020)

42.8m

Gross profit (Q3, 2020)

36.1m

Gross profit margin (Q3, 2020), %

84.5%

Net income (Q3, 2020)

(15.3m)

EBIT (Q3, 2020)

(16.7m)

Market capitalization (10-Jan-2020)

1.9b

Closing stock price (10-Jan-2020)

24.2

Cash (31-Oct-2019)

176.3m
PagerDuty's current market capitalization is $1.9 b.
Annual
USDFY, 2018FY, 2019

Revenue

79.6m117.8m

Revenue growth, %

48%

Cost of goods sold

12.7m17.3m

Gross profit

66.9m100.6m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

17.1m18.6m20.9m25.0m27.7m31.2m37.3m40.4m42.8m

Cost of goods sold

2.5m2.9m3.4m3.9m3.9m4.6m5.5m6.1m6.6m

Gross profit

14.6m15.7m17.5m21.1m23.8m26.6m31.8m34.3m36.1m

Gross profit Margin, %

85%84%84%84%86%85%85%85%84%
Annual
USDFY, 2018FY, 2019

Cash

44.0m127.9m

Accounts Receivable

18.9m32.9m

Prepaid Expenses

3.9m6.0m

Current Assets

69.8m172.8m
Quarterly
USDQ3, 2019Q1, 2020Q2, 2020Q3, 2020

Cash

128.3m338.0m306.3m176.3m

Accounts Receivable

24.4m31.7m36.1m29.2m

Prepaid Expenses

5.4m7.3m9.1m10.0m

Current Assets

163.1m383.6m393.7m393.5m
Annual
USDFY, 2018FY, 2019

Net Income

(38.1m)(40.7m)

Depreciation and Amortization

1.3m1.7m

Accounts Payable

2.5m1.4m

Cash From Operating Activities

(11.8m)(5.6m)
Quarterly
USDQ3, 2018Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

(29.8m)(34.5m)(12.1m)(24.6m)(39.9m)

Depreciation and Amortization

972.0k1.3m470.0k1.0m1.7m

Accounts Payable

2.1m164.0k(1.1m)(2.7m)(1.4m)

Cash From Operating Activities

(8.8m)(6.2m)(7.6m)(5.4m)(2.0m)
USDY, 2019

Financial Leverage

1.4 x
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PagerDuty Operating Metrics

PagerDuty's Customers was reported to be 11.2 k in FY, 2019.
Q1, 2017Q3, 2018FY, 2018Apr, 2018Q3, 2019FY, 2019

Countries

90 91

Customers

8.70 k9.44 k9.79 k10 k10.81 k11.21 k

Paying Users

350 k380 k

Retention Rate

136%134%139%140%
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PagerDuty Acquisitions / Subsidiaries

Company NameDateDeal Size
Event Enrichment HQNovember 03, 2015
PagerDuty Inc
PagerDuty, Ltd
PagerDuty, Pty Ltd.

PagerDuty Revenue Breakdown

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PagerDuty revenue breakdown by geographic segment: 23.0% from International and 77.0% from United States

Human Capital Metrics

Source: github.com
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PagerDuty Online and Social Media Presence

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PagerDuty Blogs

Lessons in Building Well-Formed Scrum and Kanban Teams by Derek Ralston

In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large... The post Lessons in Building Well-Formed Scrum and Kanban Teams appeared first on PagerDuty.

See Your PagerDuty Account Clearly in 2020 by PagerDuty

What better way to start off the new year than reflecting on the past 12 months and conducting a retrospective of your systems, processes, and... The post See Your PagerDuty Account Clearly in 2020 appeared first on PagerDuty.

Page It To The Limit Podcast by Scott McAllister

Your podcast feed is about to get a lot more eventful! Introducing “Page It To The Limit,” a new podcast by the Community team here... The post Page It To The Limit Podcast appeared first on PagerDuty.

A Day at Sea as a CSM on the S.S. PagerDuty by Hayley Neal

Tuesday isn’t exactly the most exciting day of the week—unless you’re a taco devotee—but we Customer Success Managers (CSM) at PagerDuty always have something exciting... The post A Day at Sea as a CSM on the S.S. PagerDuty appeared first on PagerDuty.

Empowering Those on the Front Lines of Community Impact for #GivingTuesday by Olivia Khalili

PagerDuty is in the business of enabling people to take action. As a company, we have been able to assist thousands of customers in a... The post Empowering Those on the Front Lines of Community Impact for #GivingTuesday appeared first on PagerDuty.

Learn Your Organization’s Potential ROI With PagerDuty by Using IDC’s Snapshot Tool by Jerry Weltsch

Recently, I wrote about an IDC business value study PagerDuty commissioned and shared some of the results from the research. In summary, after in-depth interviews... The post Learn Your Organization’s Potential ROI With PagerDuty by Using IDC’s Snapshot Tool appeared first on PagerDuty.
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PagerDuty Frequently Asked Questions

  • When was PagerDuty founded?

    PagerDuty was founded in 2009.

  • Who are PagerDuty key executives?

    PagerDuty's key executives are Jukka Alanen, Katherine Almeida and Tim Armandpour.

  • How many employees does PagerDuty have?

    PagerDuty has 524 employees.

  • What is PagerDuty revenue?

    Latest PagerDuty annual revenue is $117.8 m.

  • What is PagerDuty revenue per employee?

    Latest PagerDuty revenue per employee is $224.9 k.

  • Who are PagerDuty competitors?

    Competitors of PagerDuty include Moogsoft, OpsGenie and VictorOps.

  • Where is PagerDuty headquarters?

    PagerDuty headquarters is located at 600 Townsend St #200, San Francisco, San Francisco.

  • Where are PagerDuty offices?

    PagerDuty has offices in San Francisco, Atlanta, Seattle, Sydney and in 2 other locations.

  • How many offices does PagerDuty have?

    PagerDuty has 6 offices.