PagerDuty

OverviewSuggest Edit

PagerDuty is a company providing solutions which protect businesses from downtime and system unreliability. It offers an operations performance platform delivering visibility and actionable intelligence across the incident lifecycle. The platform aggregates events across systems and provides alerting (via phone, SMS or email), on-call scheduling, and automatic escalation of critical incidents.

TypePublic
Founded2009
HQSan Francisco, USMap
Websitepagerduty.com
Employee Ratings4.5More
View Jobs (21)

Recent NewsAll News

Latest Updates

Employees (est.) (Jan 2019)524
Job Openings21
Revenue (FY, 2020)$166.4 M(+42%)
Share Price (Oct 2020)$28.9 (+3%)
Cybersecurity ratingBMore

Key People/Management at PagerDuty

Jukka Alanen

Jukka Alanen

Senior Vice President, Business Development & Corporate Strategy
Katherine Almeida

Katherine Almeida

Chief of Staff
Tim Armandpour

Tim Armandpour

Senior Vice President of Engineering
Stacey Giamalis

Stacey Giamalis

Senior Vice President Legal, General Counsel and Corporate Secretary
Julie Herendeen

Julie Herendeen

Chief Marketing Officer
Olivia Khalili

Olivia Khalili

Executive Director, Social Impact and Corporate Responsibility
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PagerDuty Office Locations

PagerDuty has offices in San Francisco, Atlanta, Seattle, Sydney and in 2 other locations
San Francisco, US (HQ)
600 Townsend St #200, San Francisco
Atlanta, US
725 Ponce De Leon Ave NE #400
Seattle, US
600 N 36th St #400
Sydney, AU
161 Castlereagh St
Toronto, CA
905 King St W #600
London, GB
1 Fore St
Show all (6)

PagerDuty Financials and Metrics

PagerDuty Revenue

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PagerDuty's revenue was reported to be $166.35 m in FY, 2020
USD

Revenue (Q2, 2021)

50.7m

Gross profit (Q2, 2021)

44.1m

Gross profit margin (Q2, 2021), %

86.9%

Net income (Q2, 2021)

(14.7m)

EBIT (Q2, 2021)

(13.4m)

Market capitalization (29-Oct-2020)

2.3b

Closing stock price (29-Oct-2020)

28.9

Cash (31-Jul-2020)

376.6m

EV

2.2b
PagerDuty's current market capitalization is $2.3 b.
Annual
USDFY, 2018FY, 2019FY, 2020

Revenue

79.6m117.8m166.4m

Revenue growth, %

48%

Cost of goods sold

12.7m17.3m24.6m

Gross profit

66.9m100.6m141.8m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021

Revenue

17.1m18.6m20.9m25.0m27.7m31.2m37.3m40.4m42.8m49.8m50.7m

Cost of goods sold

2.5m2.9m3.4m3.9m3.9m4.6m5.5m6.1m6.6m7.0m6.6m

Gross profit

14.6m15.7m17.5m21.1m23.8m26.6m31.8m34.3m36.1m42.8m44.1m

Gross profit Margin, %

85%84%84%84%86%85%85%85%84%86%87%
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Annual
USDFY, 2018FY, 2019FY, 2020

Cash

44.0m127.9m124.0m

Accounts Receivable

18.9m32.9m37.1m

Prepaid Expenses

3.9m6.0m7.2m

Current Assets

69.8m172.8m405.0m
Quarterly
USDQ3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021

Cash

128.3m338.0m306.3m176.3m139.5m376.6m

Accounts Receivable

24.4m31.7m36.1m29.2m36.5m37.4m

Prepaid Expenses

5.4m7.3m9.1m10.0m10.2m12.0m

Current Assets

163.1m383.6m393.7m393.5m407.3m661.3m
show all
Annual
USDFY, 2018FY, 2019FY, 2020

Net Income

(38.1m)(40.7m)(50.3m)

Depreciation and Amortization

1.3m1.7m2.3m

Accounts Payable

2.5m1.4m(1.1m)

Cash From Operating Activities

(11.8m)(5.6m)(173.0k)
Quarterly
USDQ3, 2018Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021

Net Income

(29.8m)(34.5m)(12.1m)(24.6m)(39.9m)(11.5m)(26.1m)

Depreciation and Amortization

972.0k1.3m470.0k1.0m1.7m1.0m2.0m

Accounts Payable

2.1m164.0k(1.1m)(2.7m)(1.4m)(1.0m)(1.5m)

Cash From Operating Activities

(8.8m)(6.2m)(7.6m)(5.4m)(2.0m)(185.0k)1.9m
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USDQ1, 2018

Revenue/Employee

65.7k
Show all financial metrics

PagerDuty Operating Metrics

PagerDuty's Customers was reported to be 11.2 k in FY, 2019.
Q1, 2017Q3, 2018FY, 2018Apr, 2018Q3, 2019FY, 2019

Countries

90 91

Customers

8.70 k9.44 k9.79 k10 k10.81 k11.21 k

Paying Users

350 k380 k

Retention Rate

136%134%139%140%
Show all operating metrics

PagerDuty Acquisitions / Subsidiaries

Company NameDateDeal Size
Event Enrichment HQNovember 03, 2015
PagerDuty Inc
PagerDuty, Ltd
PagerDuty, Pty Ltd.

PagerDuty Cybersecurity Score

Cybersecurity ratingPremium dataset

B

80/100

Learn more about about our premium products
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PagerDuty Revenue Breakdown

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PagerDuty revenue breakdown by geographic segment: 23.0% from International and 77.0% from United States

Human Capital Metrics

Source: github.com
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PagerDuty Online and Social Media Presence

PagerDuty's Trends

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PagerDuty Blogs

October 13, 2020

PagerDuty Summit: Lacework on the Shared Irresponsibility Model of Cloud Security by PagerDuty

Cloud security has become increasingly complex of late. Cloud providers use tens of thousands of APIs, container orchestration systems are growing in number and complexity,... The post PagerDuty Summit: Lacework on the Shared Irresponsibility Model of Cloud Security appeared first on PagerDuty.
October 07, 2020

How Our Latest Release Makes Your PagerDuty Experience Frictionless by Ariel Russo

In a world that’s always on, keeping services up and running isn’t just ideal—it’s mission-critical for all of PagerDuty’s customers. It’s not lost on us... The post How Our Latest Release Makes Your PagerDuty Experience Frictionless appeared first on PagerDuty.
October 06, 2020

How to Reduce MTTR With PagerDuty and Puppet’s Relay by Melissa Sussmann

Bio: Melissa Sussmann is the Technical Product Marketing Lead for Relay at Puppet. She enjoys writing about DevOps, site reliability, open-source, and blockchain technology. DevOps... The post How to Reduce MTTR With PagerDuty and Puppet’s Relay appeared first on PagerDuty.
October 05, 2020

Stuff Happens: How Slack and PagerDuty Work Together to Resolve Incidents Quickly by Slack

IT incidents cost enterprises countless dollars in lost productivity each year. Here’s how Slack helps teams stay ahead. Like death and taxes, IT incidents are... The post Stuff Happens: How Slack and PagerDuty Work Together to Resolve Incidents Quickly appeared first on PagerDuty.
October 01, 2020

Refreshing PagerDuty’s Navigation for Increased Efficiency and Simplification by Ruta Srinivasaraju

We are super excited to share that we are currently testing and in the process of rolling out a new desktop global navigation to all... The post Refreshing PagerDuty’s Navigation for Increased Efficiency and Simplification appeared first on PagerDuty.
September 30, 2020

PagerDuty.org Awards $350,000 to Organizations That Help Save Lives by Reaching People Faster by Olivia Khalili

Delay is the leading cause of death in the world today. Delay doesn’t just impact acute care and emergency response; it also worsens more routine... The post PagerDuty.org Awards $350,000 to Organizations That Help Save Lives by Reaching People Faster appeared first on PagerDuty.
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 PagerDuty Frequently Asked Questions

  • When was PagerDuty founded?

    PagerDuty was founded in 2009.

  • Who are PagerDuty key executives?

    PagerDuty's key executives are Jukka Alanen, Katherine Almeida and Tim Armandpour.

  • How many employees does PagerDuty have?

    PagerDuty has 524 employees.

  • What is PagerDuty revenue?

    Latest PagerDuty annual revenue is $166.4 m.

  • What is PagerDuty revenue per employee?

    Latest PagerDuty revenue per employee is $317.5 k.

  • Who are PagerDuty competitors?

    Competitors of PagerDuty include Beta Systems Software, Atlassian and Moogsoft.

  • Where is PagerDuty headquarters?

    PagerDuty headquarters is located at 600 Townsend St #200, San Francisco, San Francisco.

  • Where are PagerDuty offices?

    PagerDuty has offices in San Francisco, Atlanta, Seattle, Sydney and in 2 other locations.

  • How many offices does PagerDuty have?

    PagerDuty has 6 offices.