Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution developed by Freshworks. It  leverages ITIL practices to enable organizations to focus on service delivery and customer satisfaction. Freshservice offers an intuitive and simple UI, easy to configure for use in various business functions like HR, facilities, marketing, finance. It is built on the proven Freshdesk platform.

Parent CompanyFreshworks
HQSan Bruno, US
Cybersecurity ratingCMore
Freshservice was founded in 2010 and is headquartered in San Bruno, US

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Key People/Management at Freshservice

Girish Mathrubootham

Girish Mathrubootham

Founder & CEO
Shan Krishnasamy

Shan Krishnasamy

Founder & CTO
Tyler Sloat

Tyler Sloat

Chief Financial Officer
Sidharth Malik

Sidharth Malik

Chief Revenue Officer
Prakash Ramamurthy

Prakash Ramamurthy

Chief Product Officer
Suman Gopalan

Suman Gopalan

Chief HR Officer
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Freshservice Office Locations

Freshservice has offices in San Bruno, San Mateo, Berlin and Chennai
San Bruno, US (HQ)
1250 Bayhill Dr #315
San Mateo, US
2950 S Delaware St #201
Berlin, DE
Alte Jakobstraße 85/86, Hof 3, Haus 6
Chennai, IN
SP Infocity, 40, Dr, 600, 096, MGR Salai, Kandancavadi, Perungudi
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Freshservice Financials and Metrics

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Founding Date

Freshservice is a subsidiary of Freshworks

Freshservice Cybersecurity Score

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Freshservice Online and Social Media Presence

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Freshservice News and Updates

IT Ticketing Systems Market Players Analysis:HubSpot, Samanage, HappyFox, Jira Service, Mojo IT, Freshservice, Zendesk, Vision Helpdesk Adds “IT Ticketing Systems Market: Demand, Growth, Opportunities and Analysis of Top Key Player Forecast To 2026” To Its Research Database Posted via Industry Today. Follow us on Twitter @IndustryToday

Service Desk Software Global Market 2018-2025: Samanage, Freshservice, Zendesk, ServiceNow, GoToAssist

Wiseguyreports.Com Publish New Market Research Report On -“Service Desk Software Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2025” Posted via Industry Today. Follow us on Twitter @IndustryToday

Service Desk Solutions Global Market 2018-2025: Samanage, Freshservice, JIRA Service Desk, Zendesk, Track-It!

Wiseguyreports.Com Publish New Market Research Report On -“Service Desk Solutions Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2025” Posted via Industry Today. Follow us on Twitter @IndustryToday

Complete Analysis of the Global Contract Management Software Market, Trends, Applications, Growth, Status, Scope and Forecast Report to 2023 Key Players - Freshservice, Contract Advantage, Trackado, Symfact, Icertis Contract Management

This research report is a complete analysis of the Global Contract Management Software Market. The research on the global Contract Management Software market will be useful to investors, regularity authorities, and policy makers, state the analysts. Independent research institutions, commercial enti…

Freshservice Blogs

The story of a shared meal for $29

We are in that era of the world where “sharing” has become the forever “need of the hour”. No more individual plates of meals. You share your meal with your friend so that both of you get your tummies full and also save cost. No more individual houses. You share land and build your apartment.... The…

5 Effective Ways IT Can Prepare Your Organization for Remote Work

Last Friday, our team was discussing the currently evolving crisis situation and how it is forcing companies to prepare themselves for remote work. It reminded me of an article I read recently that spoke about how the current situation has become responsible for starting the world’s largest remote w…

Who is a Change Agent?

A change agent is a person from inside or outside an organization who helps an organization, or part of an organization, to transform how it operates.   They can be thought of as a catalyst for change, a person who can make changes happen by inspiring and influencing others. A change agent will prom…

7 Best Practices for Software Asset Management

According to a study, the global software asset management market has been projected to grow up to USD 2.32 Billion in 2022. However, Gartner says, “budget constraints and a general lack of awareness among small and medium-sized enterprises are expected to be one of the major restraining factors for…

Freshservice Ranks #1 in Customer Satisfaction Index in the APAC region

Simple. Powerful. Easy to use. Freshservice swears by these three fundamental pillars. As we grow, we are conscious of building new features and capabilities that will always provide the best user experience. Being the best and most loyal advocates, our customers have constantly motivated us with th…

Freshservice Makes It to Okta’s Top 10 Fastest-Growing Apps

Freshworks’ IT service management tool, Freshservice, is among the world’s fastest-growing workplace apps. The product features in the coveted ‘Top 10’ list of software maker Okta’s annual Businesses @ Work Report 2020, alongside Zoom, Splunk and Jamf, with an annual growth rate of 77%. The report i…
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Freshservice Frequently Asked Questions

  • When was Freshservice founded?

    Freshservice was founded in 2010.

  • Who are Freshservice key executives?

    Freshservice's key executives are Girish Mathrubootham, Shan Krishnasamy and Tyler Sloat.

  • How many employees does Freshservice have?

    Freshservice has 13 employees.

  • Who are Freshservice competitors?

    Competitors of Freshservice include Goverlan, Ivanti and Clarity Solution Group.

  • Where is Freshservice headquarters?

    Freshservice headquarters is located at 1250 Bayhill Dr #315, San Bruno.

  • Where are Freshservice offices?

    Freshservice has offices in San Bruno, San Mateo, Berlin and Chennai.

  • How many offices does Freshservice have?

    Freshservice has 4 offices.