The Western Union Company is an American financial service and communications company. The Company manages its business around the consumers and businesses it serves and the types of services it offers. Each of Western Union's three segments addresses a different combination of customer groups, distribution networks, and services offered. Its segments are Consumer-to-Consumer, Consumer-to-Business and Business Solutions. The Company's Сonsumer-to-Consumer segment facilitates money transfers between two consumers, primarily through a network of third-party agents. The Consumer-to-Business segment provides options to make one-time or recurring payments from consumers to businesses and other organizations, including utilities, auto finance companies, mortgage servicers, financial service providers and government agencies. Its Business Solutions operating segment facilitates payment and foreign exchange solutions, primarily cross-border, cross-currency transactions, for small and medium size enterprises and other organizations and individuals.
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TypePublic
HQEnglewood, US
Founded1851
Size (employees)10,700 (est)
Websitewesternunion.com
Western Union was founded in 1851 and is headquartered in Englewood, US
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Key People/Management at Western Union

Hikmet Ersek

Hikmet Ersek

President, CEO, Director
Raj Agrawal

Raj Agrawal

Executive Vice President, Chief Financial Officer
Odilon Almeida

Odilon Almeida

President, Western Union Global Money Transfer
Jean Claude Farah

Jean Claude Farah

President, Global Payments
Sheri Rhodes

Sheri Rhodes

Executive Vice President, Chief Technology Officer
Caroline Tsai

Caroline Tsai

Executive Vice President, General Counsel and Corporate Secretary
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Western Union Office Locations

Western Union has an office in Englewood
Englewood, US (HQ)
12500 East Belford Avenue
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Western Union Financials and Metrics

Western Union Revenue

Western Union's revenue was reported to be $5.42 b in FY, 2016 which is a 1.1% decrease from the previous period.
USD

Market capitalization (11-Oct-2018)

7.9b

Closing stock price (11-Oct-2018)

17.7
Western Union's current market capitalization is $7.9 b.
Annual
USDFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016

Revenue

5.2b5.5b5.7b5.5b5.6b5.5b5.4b

Revenue growth, %

6%3%(2%)1%(2%)(1%)

Cost of goods sold

3.2b3.3b3.2b3.3b

Gross profit

2.3b2.3b2.3b2.2b
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Revenue

1.4b1.4b1.4b1.4b1.3b1.4b1.4b1.3b1.4b1.4b1.3b1.4b

Cost of goods sold

818.2m797.2m827.8m840.5m771.8m799.4m817.2m779.4m821.9m822.9m800.5m842.9m

Gross profit

590.6m553.6m577.8m600.4m549.1m584.2m582.0m518.3m553.8m554.9m501.9m536.0m

Gross profit Margin, %

42%41%41%42%42%42%42%40%40%40%39%39%
Annual
usdY, 2009Y, 2010Y, 2011Y, 2012FY, 2013FY, 2014FY, 2015FY, 2016

Cash

1.7b2.2b1.4b1.8b2.1b1.8b1.3b877.5m

Accounts Receivable

8.4m

PP&E

209.9m206.4m231.8m220.5m

Goodwill

3.2b3.2b3.2b3.2b
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q1, 2018Q2, 2018

Cash

1.7b1.7b1.6b1.7b1.8b1.6b1.4b1.2b1.2b1.3b1.3b1.1b

Goodwill

3.2b3.2b3.2b3.2b3.2b3.2b3.2b3.2b3.2b3.2b3.2b3.2b2.7b

Total Assets

9.9b9.9b9.9b9.8b10.4b10.1b9.8b9.4b9.4b9.5b9.5b9.4b9.2b

Accounts Payable

599.1m574.4m553.6m596.1m580.4m587.8m648.0m579.0m512.4m557.4m973.7m523.8m
Annual
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

798.4m852.4m837.8m253.2m

Depreciation and Amortization

74.2m

Cash From Operating Activities

1.1b1.0b1.1b1.0b

Purchases of PP&E

(80.2m)(67.8m)(94.4m)(68.8m)
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q1, 2018Q2, 2018

Net Income

214.4m203.0m193.8m234.1m203.9m189.3m232.3m185.7m205.6m216.9m161.7m

Interest Paid

23.0m68.0m
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Western Union Operating Metrics

FY, 2014FY, 2015FY, 2016

Countries

50 50 50

Customer Locations

500 k500 k500 k

Facilities

400 400 400
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Western Union Revenue Breakdown

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Western Union revenue breakdown by business segment: 7.3% from Business Solutions, 11.5% from Consumer-to-Business, 79.4% from Consumer-to-Consumer and 1.9% from Other

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Western Union Online and Social Media Presence

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Western Union News and Updates

Western Union launches high value account-to-account transfers from the UK

The Western Union Company, a leader in global cross-border, cross-currency money movement, today ann...

The Wall Street Journal: Western Union makes digital push amid fierce competition for money transfers

Western Union Co. is aggressively expanding its digital services as the money-transfer giant tries to keep pace with competitors vying for international transfers.

Western Union Is Weighing Sale of Business-Payments Unit

Western Union Is Weighing Sale of Business-Payments Unit

Remittance Global Market 2018: Key Players – PayPal Holdings Inc., Western Union, MoneyGram International and Euronet.

Remittance -Market Demand, Growth, Opportunities and Analysis Of Top Key Player Forecast To 2023 Posted via Industry Today. Follow us on Twitter @IndustryToday

China’s financial payments giant is coming for Western Union

On Monday (June 25) Ant Financial, the payments and financial services arm of Chinese e-commerce giant Alibaba, unveiled a cross-border remittance service powered by blockchain…

Western Union has gone all in on their chatbot — learn why (VB Live)

VB LIVE: Chatbots are the most accessible way to leverage AI, and major brands are demonstrating how they can create powerful, engaging human-to-AI experiences and transform customer service.
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Western Union Company Life and Culture

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