OverviewSuggest Edit
Western Union is a global provider of money movement and payment services for consumers and businesses. The company operates in two business segments: Consumer-to-Consumer and Business Solutions. Its Consumer-to-Consumer money transfer service enables people to send money through a global network of agent locations and branded websites. The Business Solutions segment facilitates payment and foreign exchange solutions, primarily cross-border and cross-currency transactions, for small and medium-sized enterprises and other organizations and individuals. Western Union also provides electronic-based and cash-based bill payment services that facilitate payments from consumers to businesses and other organizations.
| Type | Public | |
| Founded | 1851 | |
| HQ | Denver, US | Map |
| Website | westernunion.com | |
| Culture score | D+ | More |
Key People/Management at Western Union
Hikmet Ersek
Raj Agrawal
Jean Claude Farah
Khalid Fellahi
Jeffrey Hochstadt
Shelly Swanback
Western Union Office Locations
Western Union Financials and Metrics
Western Union Revenue
| USD | |
|---|---|
Revenue (Q1, 2020) | 1.1b |
Gross profit (Q1, 2020) | 439.2m |
Gross profit margin (Q1, 2020), % | 39.1% |
Net income (Q1, 2020) | 176.7m |
EBIT (Q1, 2020) | 233.2m |
Market capitalization (22-May-2020) | 7.8b |
Closing stock price (22-May-2020) | 19.0 |
Cash (31-Mar-2020) | 1.1b |
EV | 9.8b |
- Source: SEC Filings
| USD | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 1.3b | 1.4b | 1.4b | 1.3b | 1.4b | 1.4b | 1.4b | 1.4b | 1.4b | 1.3b | 1.3b | 1.3b | 1.1b |
Cost of goods sold | 779.4m | 821.9m | 822.9m | 799.9m | 842.3m | 840.5m | 825.4m | 829.2m | 812.4m | 785.0m | 776.4m | 768.6m | 683.4m |
Gross profit | 518.3m | 553.8m | 554.9m | 502.5m | 536.6m | 564.2m | 564.0m | 581.9m | 575.4m | 552.0m | 564.1m | 538.3m | 439.2m |
Gross profit Margin, % | 40% | 40% | 40% | 39% | 39% | 40% | 41% | 41% | 41% | 41% | 42% | 41% | 39% |
- Source: SEC Filings
| USD | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cash | 1.2b | 1.2b | 1.3b | 1.3b | 1.1b | 1.0b | 934.3m | 938.3m | 767.6m | 833.1m | 1.2b | 1.4b | 1.1b |
PP&E | 226.3m | 221.7m | 224.4m | 209.3m | 215.3m | 211.9m | 215.7m | 241.8m | 266.8m | 229.0m | 224.1m | 212.2m | 173.7m |
Goodwill | 3.2b | 3.2b | 3.2b | 3.2b | 3.2b | 3.2b | 2.7b | 2.7b | 2.7b | 2.6b | 2.6b | 2.6b | 2.6b |
Total Assets | 9.4b | 9.4b | 9.5b | 9.5b | 9.4b | 9.9b | 9.2b | 9.1b | 9.0b | 9.4b | 9.0b | 8.8b | 8.4b |
- Source: SEC Filings
| USD | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Net Income | 185.7m | 391.3m | 608.2m | 161.7m | 328.2m | 563.8m | 213.6m | 431.2m | 639.8m | 173.1m | 787.9m | 922.9m | 176.7m |
Depreciation and Amortization | 65.6m | 131.5m | 197.9m | 66.4m | 131.6m | 197.1m | 66.7m | 132.4m | 196.0m | 64.8m | 129.6m | 190.7m | 58.2m |
Accounts Payable | (51.0m) | (99.5m) | (50.2m) | (192.7m) | (606.9m) | (538.4m) | (123.2m) | (140.4m) | (109.7m) | (44.1m) | (59.3m) | 67.9m | (109.3m) |
Cash From Operating Activities | 212.7m | 485.6m | 821.9m | 86.3m | (24.0m) | 423.1m | 132.7m | 298.7m | 518.5m | 239.6m | 402.6m | 665.3m | 112.4m |
- Source: SEC Filings
| USD | Y, 2020 |
|---|---|
EV/EBIT | 42.1 x |
EV/CFO | 87.3 x |
Financial Leverage | -55.9 x |
Western Union Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Coins | April 04, 2019 | |
| Opus Software Technologies Private Limited | November 06, 2017 | $25.30 m |
| Travelex | July 05, 2011 | |
| Custom House | September 02, 2009 | |
| Speedpay | January 01, 2002 | |
| Banco Western Union do Brasil S.A. | ||
| Custom House Currency Exchange (Australia) Pty. Limited | ||
| Custom House Currency Exchange (Singapore) Pte. Limited | ||
| Custom House Financial Ltd. | ||
| Custom House Financial (UK) Limited |
Western Union Revenue Breakdown
Western Union revenue breakdown by business segment: 6.9% from Business Solutions, 79.7% from Consumer-to-Consumer and 13.4% from Other
Western Union revenue breakdown by geographic segment: 62.0% from International and 38.0% from United States
Human Capital Metrics
Western Union Online and Social Media Presence
Western Union's Trends
Twitter Engagement Stats for @WesternUnion
62.9k
Tweets
1.2k
Following
632.5k
Followers
880
Tweets last 30 days
1
Avg. likes per Tweet
10.3%
Tweets with engagement
Western Union Company Culture
Overall Culture
D+
60/100
CEO Rating
D
59/100
Compensation
B-
68/100
Diversity
D
55/100
Western Union News and Updates
Western Union withdraws 2020 outlook on coronavirus concerns
Western Union introduces 'Digital Location' for money transfers from home
Western Union deploys Integral BankFX
Video: Western Union CEO on how large organizations can be customer centric
La Banque Postale and Western Union expand digital payment services
Western Union partners Bharti Airtel in India and Africa
Western Union Blogs
‘Desperate’ tourists stranded by India lockdown told to wait
3 coronavirus budgeting changes you should make permanent
How the payments industry is responding to coronavirus
Real-time payments poised to surge, ACI Worldwide study predicts
Teach kids about money while you’re stuck at home
Receive money into your mobile wallets in the Philippines
Western Union Frequently Asked Questions
When was Western Union founded?
Western Union was founded in 1851.
Who are Western Union key executives?
Western Union's key executives are Hikmet Ersek, Raj Agrawal and Jean Claude Farah.
How many employees does Western Union have?
Western Union has 11,500 employees.
What is Western Union revenue?
Latest Western Union annual revenue is $5.3 b.
What is Western Union revenue per employee?
Latest Western Union revenue per employee is $460.2 k.
Who are Western Union competitors?
Competitors of Western Union include American Express, PayPal and MoneyGram.
Where is Western Union headquarters?
Western Union headquarters is located at 7001 E Belleview Ave, Denver.
Where are Western Union offices?
Western Union has offices in Denver, Los Angeles, New York, Omaha and in 30 other locations.
How many offices does Western Union have?
Western Union has 37 offices.
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