VoiceOps (formerly Clover Intelligence) provides AI-powered analytics for sales calls. VoiceOps automatically identifies winning behavior used on successful calls and helps scale that behavior across the team. Instead of listening to and manually scoring a small sample of calls, it transcribes, parses, and analyzes all reps’ calls to show a breakdown of core skills like asking probing questions, describing benefits, upselling, and asking for the close at the right moment.