OverviewSuggest Edit

UserIQ is a company developing a SaaS-based customer growth platform designed to understand, engage, and anticipate users. It provides customer success teams with product analytics, customer insights, and user engagement tools.

TypePrivate
Founded2014
HQDunwoody, GA, US
Websiteuseriq.com
Overall CultureC-

Latest Updates

Employees (est.) (Jun 2021)50(+3%)
Cybersecurity ratingBMore

Key People/Management at UserIQ

Tyler Winkler

Tyler Winkler

CEO
Dan Bonnet

Dan Bonnet

Chief Revenue Officer
Lawton Ursrey

Lawton Ursrey

Chief Product Officer
Chris Randall

Chris Randall

VP, Engineering
Darrick Alford

Darrick Alford

VP, Finance & Accounting
Brian Nicholls

Brian Nicholls

VP, Customer Success
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UserIQ Office Locations

UserIQ has offices in Dunwoody and Bengaluru
Dunwoody, GA, US (HQ)
1040 Crown Pointe Pkwy #325
Bengaluru, IN
2222, 15th B Cross Rd, Vanganahalli, 1st Sector, HSR Layout
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UserIQ Financials and Metrics

Summary Metrics

Founding Date

2014

UserIQ total Funding

$7.1 m

UserIQ latest funding size

$3.6 m

Time since last funding

2 years ago

UserIQ investors

UserIQ's latest funding round in April 2019 was reported to be $3.6 m. In total, UserIQ has raised $7.1 m
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UserIQ Operating Metrics

Sep, 2019

Trademarks

5
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UserIQ Acquisitions / Subsidiaries

Company NameDateDeal Size
AppunfoldApril 17, 2018

UserIQ Cybersecurity Score

Cybersecurity ratingPremium dataset

B

82/100

SecurityScorecard logo

UserIQ Online and Social Media Presence

Embed Graph

UserIQ Company Culture

  • Overall Culture

    C-

    69/100

  • CEO Rating

    D

    63/100

  • Compensation

    D+

    59/100

Learn more on Comparably

UserIQ News and Updates

UserIQ Brings Mobile Application Support to the Customer Success Market

ATLANTA, May 14, 2019 /PRNewswire/ -- UserIQ, an innovative customer success platform helping businesses align around user needs, today announced the official launch of its mobile capabilities. In 2018, UserIQ acquired Appunfold, a leading mobile engagement solution that has since...

UserIQ Blogs

Achieving an Ideal Churn Rate

If your churn reduction efforts make you feel like Sisyphus, you’re not alone. The good news is, your customer success team will see forward momentum with the right strategy … unlike our...

How to Manage the Months Leading to Renewal

So, your customer’s renewal date is in 60 days. As a customer success manager, this is what it comes down to. Will they churn? Re-up? Expand? For some CSMs, this...

The Onboarding Playbook for Customer Success

What makes a good customer onboarding experience? Customer success people adept at educating, for sure. Here are some others: Focusing on the important things at first. Showing quick wins. Implementing...

Is it Time to Examine Your Customer Journey Map?

We know the bulk of sustainable revenue comes from the customer’s decision to renew. So why aren’t we doing more to understand the customer journey?  Learn how to start your...

How CSMs can Negotiate Access to Stakeholders

After months of nurturing the perfect prospect — and weeks of onboarding them — your customer success team can finally relax … right?  You’ve connected with a user who understands...

Eight Steps to Customer Health Score Success (Infographic)

From overly complex health score criteria to a lack of subjective CSM sentiment, customer health score programs are often rife with issues. Want to predict customer churn more efficiently? Improve...
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UserIQ Frequently Asked Questions

  • When was UserIQ founded?

    UserIQ was founded in 2014.

  • Who are UserIQ key executives?

    UserIQ's key executives are Tyler Winkler, Dan Bonnet and Lawton Ursrey.

  • How many employees does UserIQ have?

    UserIQ has 50 employees.

  • Who are UserIQ competitors?

    Competitors of UserIQ include Bright Pattern, NICE inContact and Layerise.

  • Where is UserIQ headquarters?

    UserIQ headquarters is located at 1040 Crown Pointe Pkwy #325, Dunwoody.

  • Where are UserIQ offices?

    UserIQ has offices in Dunwoody and Bengaluru.

  • How many offices does UserIQ have?

    UserIQ has 2 offices.