OverviewSuggest Edit

UserIQ is a company developing a SaaS-based customer growth platform designed to understand, engage, and anticipate users. It provides customer success teams with product analytics, customer insights, and user engagement tools.

TypePrivate
Founded2014
HQDunwoody, US
Websiteuseriq.com
Employee Ratings5

Latest Updates

Employees (est.) (Oct 2020)48(-2%)
Cybersecurity ratingBMore

Key People/Management at UserIQ

Tyler Winkler

Tyler Winkler

CEO
Aaron Aycock

Aaron Aycock

Founder
Dan Bonnet

Dan Bonnet

Chief Revenue Officer
Lawton Ursrey

Lawton Ursrey

VP, Customer Success & Growth
Chris Randall

Chris Randall

VP, Engineering
Darrick Alford

Darrick Alford

VP, Finance & Accounting
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UserIQ Office Locations

UserIQ has offices in Dunwoody and Bengaluru
Dunwoody, US (HQ)
1040 Crown Pointe Pkwy #325
Bengaluru, IN
2222, 15th B Cross Rd, Vanganahalli, 1st Sector, HSR Layout
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UserIQ Financials and Metrics

Summary Metrics

Founding Date

2014

UserIQ total Funding

$7.1 m

UserIQ latest funding size

$3.60 m

Time since last funding

2 years ago

UserIQ investors

UserIQ's latest funding round in April 2019 was reported to be $3.6 m. In total, UserIQ has raised $7.1 m
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UserIQ Operating Metrics

Sep, 2019

Trademarks

5
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UserIQ Acquisitions / Subsidiaries

Company NameDateDeal Size
AppunfoldApril 17, 2018

UserIQ Cybersecurity Score

Cybersecurity ratingPremium dataset

B

81/100

SecurityScorecard logo

UserIQ Online and Social Media Presence

Embed Graph

UserIQ News and Updates

UserIQ Brings Mobile Application Support to the Customer Success Market

ATLANTA, May 14, 2019 /PRNewswire/ -- UserIQ, an innovative customer success platform helping businesses align around user needs, today announced the official launch of its mobile capabilities. In 2018, UserIQ acquired Appunfold, a leading mobile engagement solution that has since...

UserIQ Blogs

More is More: How Every Department Drives Customer Success

Customer success is the center of your professional world, but do other departments care? We talk a lot about being centered on customer success, but walking the walk is different...

Why Overly Complex Health Scores Send the Wrong Signals

Without data, gauging customer success and account health is difficult. However, if you overcorrect and inundate yourself with information, you’ll likely find yourself frozen as well. Particularly with health scores,...

From the Trenches: Things Your CSMs Wish You Knew

Gaining a new perspective is a valuable exercise, no matter the industry or situation. We’ve talked to members of the C-Suite about how they view the contribution of customer success...

From the Experts: How Customer Success Operations Drives Efficiency and Productivity in Customer Success Teams

While your customer success team may have started with a “grow as we go” approach, there comes a time when you need to manage all of the moving parts better....

From the Experts: Customer Success in the Era of Product-led Growth

Software companies are prone to trends just like every other industry, and lately, “product-led growth” has been a buzzword. At first glance, it may seem that customer success would fall...

From the Experts: How Customer Success Leaders are Adapting to COVID-19 and the New Normal

Every industry and person has had to adapt to the “new normal” amidst the OCVID-19 outbreak, including customer success teams. Customer success always focuses on helping users achieve as much...
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UserIQ Frequently Asked Questions

  • When was UserIQ founded?

    UserIQ was founded in 2014.

  • Who are UserIQ key executives?

    UserIQ's key executives are Tyler Winkler, Aaron Aycock and Dan Bonnet.

  • How many employees does UserIQ have?

    UserIQ has 48 employees.

  • Who are UserIQ competitors?

    Competitors of UserIQ include Layerise, Brickwork and Consensus.

  • Where is UserIQ headquarters?

    UserIQ headquarters is located at 1040 Crown Pointe Pkwy #325, Dunwoody.

  • Where are UserIQ offices?

    UserIQ has offices in Dunwoody and Bengaluru.

  • How many offices does UserIQ have?

    UserIQ has 2 offices.