UserIQ

OverviewSuggest Edit

UserIQ is a company developing a SaaS-based customer growth platform designed to understand, engage, and anticipate users. It provides customer success teams with product analytics, customer insights, and user engagement tools.

TypePrivate
Founded2014
HQDunwoody, GA, USMap
Websiteuseriq.com
Employee Ratings5More
Overall CultureC-More
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Latest Updates

Employees (est.) (Mar 2021)45(-6%)
Cybersecurity ratingBMore

Key People/Management at UserIQ

Tyler Winkler

Tyler Winkler

CEO
Dan Bonnet

Dan Bonnet

Chief Revenue Officer
Lawton Ursrey

Lawton Ursrey

Chief Product Officer
Chris Randall

Chris Randall

VP, Engineering
Darrick Alford

Darrick Alford

VP, Finance & Accounting
Brian Nicholls

Brian Nicholls

VP, Customer Success
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UserIQ Office Locations

UserIQ has offices in Dunwoody and Bengaluru
Dunwoody, GA, US (HQ)
1040 Crown Pointe Pkwy #325
Bengaluru, IN
2222, 15th B Cross Rd, Vanganahalli, 1st Sector, HSR Layout
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UserIQ Financials and Metrics

Summary Metrics

Founding Date

2014

UserIQ total Funding

$7.1 m

UserIQ latest funding size

$3.60 m

Time since last funding

2 years ago

UserIQ investors

BLH Venture Partners, BIP Capital, Tech Square Ventures, Accelerant Venture Capital
UserIQ's latest funding round in April 2019 was reported to be $3.6 m. In total, UserIQ has raised $7.1 m
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UserIQ Operating Metrics

Sep, 2019

Trademarks

5
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UserIQ Acquisitions / Subsidiaries

Company NameDateDeal Size
AppunfoldApril 17, 2018

UserIQ Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

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UserIQ Online and Social Media Presence

UserIQ's Trends

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UserIQ Company Culture

  • Overall Culture

    C-

    69/100

  • CEO Rating

    D

    63/100

  • Compensation

    D+

    59/100

Learn more on Comparably

UserIQ News and Updates

May 14, 2019

UserIQ Brings Mobile Application Support to the Customer Success Market

ATLANTA, May 14, 2019 /PRNewswire/ -- UserIQ, an innovative customer success platform helping businesses align around user needs, today announced the official launch of its mobile capabilities. In 2018, UserIQ acquired Appunfold, a leading mobile engagement solution that has since...

UserIQ Blogs

March 05, 2021

The Customer Health Score Guide

Is your health score program a source of truth? Or is it more like a prognostication from a certain groundhog in Pennsylvania? Despite a SaaS account’s good health score, according to...
February 19, 2021

Should You Make Room for a Customer Success Operations Role?

OK, we all know how important it is to let data guide customer success priorities and decision-making. But how often does that actually happen? With 71% of customer success professionals...
February 17, 2021

How Ingrid Saved the Day

It appeared everything was fantastic with Ingrid’s customer success team. Net retention, up. Complaints, down. THEN, her biggest account churned. The account had no open tickets. And NPS scores were...
February 15, 2021

How to Win at Product Adoption

The feature you dropped last week was stunning. It solved a market problem you wanted to solve a year ago. And that user interface? Intuitive … modern … so much...
February 11, 2021

Customer Success Software 101: One View, Better Predictions

What benchmarks does your customer success team have for 2021? Increased revenue? Reduced churn? An active customer base that’s eager to engage with your brand? Attainable? Yes. Easy? Not exactly....
February 10, 2021

The Advocacy E-Book: Finding Your Hidden Sales Team

Having a customer advocacy program is like having your own sales team on tap … one that actually pays you. But for most companies, you have to put in the...
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 UserIQ Frequently Asked Questions

  • When was UserIQ founded?

    UserIQ was founded in 2014.

  • Who are UserIQ key executives?

    UserIQ's key executives are Tyler Winkler, Dan Bonnet and Lawton Ursrey.

  • How many employees does UserIQ have?

    UserIQ has 45 employees.

  • Who are UserIQ competitors?

    Competitors of UserIQ include NICE inContact, Layerise and Consensus.

  • Where is UserIQ headquarters?

    UserIQ headquarters is located at 1040 Crown Pointe Pkwy #325, Dunwoody.

  • Where are UserIQ offices?

    UserIQ has offices in Dunwoody and Bengaluru.

  • How many offices does UserIQ have?

    UserIQ has 2 offices.