Udesk (also known as Beijing Wofeng era data Technology, 北京沃丰时代数据科技有限公司) is a provider of smart customer experience solutions in China. Its products include full scene customer service system (cloud call center, online service, video customer service, work order management, and workforce management), intelligent products (chatbots, voicebot, intelligent seat assistant, and intelligent quality inspection), large and customized call center, Weifeng customer relationship management enterprise communications (community operation, session archiving, intelligent marketing system), field service (field service cloud, complaint management system), and customer relationship management (smart cloud power sales, l2c intelligent sales cloud). It serves great health, internet, hotel, retail, logistics, manufacturing, real estate, legal, education industry, automobile, insurance, and banking industries.