UJET
- Total Funding$100.6 M
OverviewSuggest Edit
UJET is a company that develops a cloud contact center as a service (CCaaS) platform for smartphone era CX. The platform provides blending voice and digital channels, virtual agent, agent assist driven by conversational AI technology, CRM adapters, and other features.
| Type | Private | |
| Founded | 2015 | |
| HQ | San Francisco, CA, US | Map |
| Website | ujet.cx | |
| Employee Ratings | ||
| Overall Culture | A- | More |
Recent NewsAll News
- Ujet adds virtual agents to cloud contact center platform
- Ujet raises $55 million to expand cloud-based customer support platform
- UJET Aims To Transform Customer Service With $45M from Kleiner, Google And Others
- UJET Adds SMS Texting to Its Proprietary SmartActions, Updates Mobile SDK, and Optimizes Queue Management
Latest Updates
| Employees (est.) (May 2022) | 233 | (+6%) |
| Cybersecurity rating | A | More |
Key People/Management at UJET
Anand Janefalkar
Founder and Chief Executive Officer
Vasili Triant
Chief Operating Officer
Kyoungjoo Kim
Vice President of Legal
John Lynch
Chief Revenue Officer
Tom Puorro
Chief Business Officer
Joerg Habermeier
Vice President of Product
UJET Office Locations
UJET has an office in San Francisco
San Francisco, CA, US (HQ)
201 3rd St, San Francisco
UJET Financials and Metrics
Summary Metrics
Founding Date | 2015 |
UJET total Funding | $100.6 m |
UJET latest funding size | $55 m |
Time since last funding | 2 years ago |
UJET investors | Jacques-Antoine Granjon, Kleiner Perkins, Sapphire Ventures, Comerica Bank, Resolute.vc, Citi Ventures, Relay Ventures, DCM Ventures, Resolute Ventures, GV |
UJET's latest funding round in June 2020 was reported to be $55 m. In total, UJET has raised $100.6 m
UJET Cybersecurity Score
UJET Online and Social Media Presence
1.6k Twitter followers
UJET has 1.6k Twitter Followers. The number of followers has increased 4.4% month over month and increased 33.2% quarter over quarter
UJET's Trends
Twitter Engagement Stats for @ujetcx
2.6k
Tweets
786
Following
1.6k
Followers
48
Tweets last 30 days
0.8
Avg. likes per Tweet
58.3%
Tweets with engagement
UJET Company Culture
Overall Culture
A-
89/100
CEO Rating
A+
90/100
Compensation
B
78/100
UJET News and Updates
October 13, 2020
Ujet adds virtual agents to cloud contact center platform
Ujet Inc. today upgraded its cloud contact center platform with intelligent virtual agent capabilities that the company says enable more natural interactions with customers. The five-year-old company, which raised $55 million in venture funding in June, has a platform that combines voice and chat i…
June 24, 2020
Ujet raises $55 million to expand cloud-based customer support platform
Cloud-based customer support platform Ujet has raised $55 million as companies transition contact center agents to remote working setups due to COVID-19.
July 31, 2019
UJET Aims To Transform Customer Service With $45M from Kleiner, Google And Others
UJET is a cloud-based customer support solution designed to integrate multi-media input from smartphones into the support mix. Helmed by Anand Janefalkar, a veteran of Motorola and Jawbone, it's raised more than $45 million from leading investors including Kleiner, Google, Citi, and DCM.
August 15, 2018
UJET Adds SMS Texting to Its Proprietary SmartActions, Updates Mobile SDK, and Optimizes Queue Management
SAN FRANCISCO, Aug. 15, 2018 /PRNewswire/ -- UJET Inc., the company that makes it simple for any company to provide intuitive, modern support, today announced significant enhancements to its real-time customer communications platform. With SmartActions via SMS, Mobile LiteSDK and advanced ...
April 22, 2018
The UJET Folding Connected Electric Scooter Is A Powerful Urban Mobility Experience
Folding electric scooters? Sure, we've seen those before. But what about a folding electric scooter with connectivity? Let's introduce you to the UJET folding connected electric scooter
UJET Blogs
January 12, 2022
Customers Rank Cloud Contact Center Provider UJET #1 in User Satisfaction for the 7th Consecutive Quarter
Next-Gen CCaaS 3.0 Earns 98 out of 100 Score in Usability, Recognized as Leader in 16 G2 Reports SAN FRANCISCO – January 12, 2021 – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been named the leader in G2’s 2022 Winter Grid Report for U…
January 07, 2022
Built In Names UJET One of the 2022 Best Places to Work in the Bay Area
The post Built In Names UJET One of the 2022 Best Places to Work in the Bay Area appeared first on UJET.
January 06, 2022
Built In Honors UJET in 2022 Best Places to Work Awards
Leader in Smart-Era Customer Experience Recognized as Best Midsize Company to Work for in the Bay Area SAN FRANCISCO, CA – January 6, 2022 – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been recognized by Built In as a Best Midsize Comp…
December 16, 2021
UJET and Assembled Partner to Enable Seamless Customer Service and Intelligent Workforce Management
Rapidly-growing, disruptive cloud contact center innovator partners with powerful scheduling and analytics provider to transform the employee and customer experience SAN FRANCISCO – December 16, 2021 – UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, today announced its…
December 09, 2021
How to Avoid Contact Center Burnout in 2022
Contact center employees are extremely important to the overall success and health of businesses. They’re the front line of customer interactions, and often the only people your customers will ever interact with. But call center employees can also be some of the least supported, hardest worked emplo…
November 02, 2021
UJET and Playvox Partner to Optimize Contact Center Agent and Customer Experience
UJET adds advanced workforce engagement capabilities to its CCaaS 3.0 cloud contact center through a partnership with Playvox. SAN FRANCISCO, CALIF (BUSINESS WIRE)- November 2, 2021 – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, today announced its partnership with Playvox…
UJET Frequently Asked Questions
When was UJET founded?
UJET was founded in 2015.
Who are UJET key executives?
UJET's key executives are Anand Janefalkar, Vasili Triant and Kyoungjoo Kim.
How many employees does UJET have?
UJET has 233 employees.
Who are UJET competitors?
Competitors of UJET include Puzzel, Dynatrace and Futurice.
Where is UJET headquarters?
UJET headquarters is located at 201 3rd St, San Francisco, San Francisco.
Where are UJET offices?
UJET has an office in San Francisco.
How many offices does UJET have?
UJET has 1 office.
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