UJET

OverviewSuggest Edit

UJET is a company that develops a cloud contact center as a service (CCaaS) platform for smartphone era CX. The platform provides blending voice and digital channels, virtual agent, agent assist driven by conversational AI technology, CRM adapters, and other features.

TypePrivate
Founded2015
HQSan Francisco, CA, US
Websiteujet.cx
Employee Ratings4.8
Overall CultureA-

Latest Updates

Employees (est.) (May 2022)233(+6%)
Cybersecurity ratingAMore
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Key People/Management at UJET

Anand Janefalkar

Anand Janefalkar

Founder and Chief Executive Officer
Vasili Triant

Vasili Triant

Chief Operating Officer
Kyoungjoo Kim

Kyoungjoo Kim

Vice President of Legal
John Lynch

John Lynch

Chief Revenue Officer
Tom Puorro

Tom Puorro

Chief Business Officer
Joerg Habermeier

Joerg Habermeier

Vice President of Product
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UJET Office Locations

UJET has an office in San Francisco
San Francisco, CA, US (HQ)
201 3rd St, San Francisco
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UJET Financials and Metrics

Summary Metrics

Founding Date

2015

UJET total Funding

$100.6 m

UJET latest funding size

$55 m

Time since last funding

2 years ago

UJET investors

UJET's latest funding round in June 2020 was reported to be $55 m. In total, UJET has raised $100.6 m
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UJET Operating Metrics

Nov, 2021

Integrations

11

Patent Applications (US)

3

Patents (US)

10

Trademarks (US)

1

UJET Cybersecurity Score

Cybersecurity ratingPremium dataset

A

94/100

SecurityScorecard logo

UJET Online and Social Media Presence

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UJET Company Culture

  • Overall Culture

    A-

    89/100

  • CEO Rating

    A+

    90/100

  • Compensation

    B

    78/100

Learn more on Comparably

UJET News and Updates

Ujet adds virtual agents to cloud contact center platform

Ujet Inc. today upgraded its cloud contact center platform with intelligent virtual agent capabilities that the company says enable more natural interactions with customers. The five-year-old company, which raised $55 million in venture funding in June, has a platform that combines voice and chat i…

Ujet raises $55 million to expand cloud-based customer support platform

Cloud-based customer support platform Ujet has raised $55 million as companies transition contact center agents to remote working setups due to COVID-19.

UJET Aims To Transform Customer Service With $45M from Kleiner, Google And Others

UJET is a cloud-based customer support solution designed to integrate multi-media input from smartphones into the support mix. Helmed by Anand Janefalkar, a veteran of Motorola and Jawbone, it's raised more than $45 million from leading investors including Kleiner, Google, Citi, and DCM.

UJET Adds SMS Texting to Its Proprietary SmartActions, Updates Mobile SDK, and Optimizes Queue Management

SAN FRANCISCO, Aug. 15, 2018 /PRNewswire/ -- UJET Inc., the company that makes it simple for any company to provide intuitive, modern support, today announced significant enhancements to its real-time customer communications platform. With SmartActions via SMS, Mobile LiteSDK and advanced ...

The UJET Folding Connected Electric Scooter Is A Powerful Urban Mobility Experience

Folding electric scooters? Sure, we've seen those before. But what about a folding electric scooter with connectivity? Let's introduce you to the UJET folding connected electric scooter

UJET Blogs

Customers Rank Cloud Contact Center Provider UJET #1 in User Satisfaction for the 7th Consecutive Quarter

Next-Gen CCaaS 3.0 Earns 98 out of 100 Score in Usability, Recognized as Leader in 16 G2 Reports  SAN FRANCISCO – January 12, 2021 – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been named the leader in G2’s 2022 Winter Grid Report for U…

Built In Names UJET One of the 2022 Best Places to Work in the Bay Area

The post Built In Names UJET One of the 2022 Best Places to Work in the Bay Area appeared first on UJET.

Built In Honors UJET in 2022 Best Places to Work Awards

Leader in Smart-Era Customer Experience Recognized as Best Midsize Company to Work for in the Bay Area SAN FRANCISCO, CA – January 6, 2022 –  UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been recognized by Built In as a Best Midsize Comp…

UJET and Assembled Partner to Enable Seamless Customer Service and Intelligent Workforce Management

Rapidly-growing, disruptive cloud contact center innovator partners with powerful scheduling and analytics provider to transform the employee and customer experience SAN FRANCISCO – December 16, 2021 – UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, today announced its…

How to Avoid Contact Center Burnout in 2022

Contact center employees are extremely important to the overall success and health of businesses. They’re the front line of customer interactions, and often the only people your customers will ever interact with. But call center employees can also be some of the least supported, hardest worked emplo…

UJET and Playvox Partner to Optimize Contact Center Agent and Customer Experience

UJET adds advanced workforce engagement capabilities to its CCaaS 3.0 cloud contact center through a partnership with Playvox. SAN FRANCISCO, CALIF (BUSINESS WIRE)- November 2, 2021  – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, today announced its partnership with Playvox…
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UJET Frequently Asked Questions

  • When was UJET founded?

    UJET was founded in 2015.

  • Who are UJET key executives?

    UJET's key executives are Anand Janefalkar, Vasili Triant and Kyoungjoo Kim.

  • How many employees does UJET have?

    UJET has 233 employees.

  • Who are UJET competitors?

    Competitors of UJET include Puzzel, Dynatrace and Futurice.

  • Where is UJET headquarters?

    UJET headquarters is located at 201 3rd St, San Francisco, San Francisco.

  • Where are UJET offices?

    UJET has an office in San Francisco.

  • How many offices does UJET have?

    UJET has 1 office.