UJET is a company that develops an AI-powered contact center as a service (CCaaS) and workforce management (WFM) platform. Its products include Intelligent Virtual Agent, a system for intelligent and contextual routing, sentiment detection, and transition; Visual Interactive Voice Response (IVR), a tool for voice, in-app, web, and SMS routing; Agent Assist, conversational AI software for agent deliver customer experience, etc. The company offers cloud migration and business process outsourcing services. UJET caters to the financial services, healthcare, retail, travel, and hospitality sectors.