OverviewSuggest Edit

Tethr (also known as CollabIP) is a company developing an AI-powered conversation intelligence platform. It delivers Tethr Effort Index (TEI), a machine learning-based predictive customer effort score that enables users to track customer effort at a conversation level and drill down into interactions that are likely to create disloyalty and churn.

TypePrivate
Founded2012
HQAustin, TX, US
Websitetethr.com

Latest Updates

Employees (est.) (Mar 2021)55(+8%)
Cybersecurity ratingBMore

Key People/Management at Tethr

Gary Clark

Gary Clark

CEO
Mike Mings

Mike Mings

Founder
Richard Tober

Richard Tober

President & COO
Steve Trier

Steve Trier

Chief Customer & Strategy Officer
Ross Jones

Ross Jones

CFO
Matt Dixon

Matt Dixon

Chief Product and Research Officer
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Tethr Office Locations

Tethr has an office in Austin
Austin, TX, US (HQ)
9606 N Mopac Expy, Bldg 1, Ste 110
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Tethr Financials and Metrics

Summary Metrics

Founding Date

2012

Tethr total Funding

$36.2 m

Tethr latest funding size

$15 m

Time since last funding

2 years ago

Tethr investors

Tethr's latest funding round in September 2019 was reported to be $15 m. In total, Tethr has raised $36.2 m
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Tethr Operating Metrics

Jun, 2020

Partners

26
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Tethr Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

SecurityScorecard logo

Tethr Online and Social Media Presence

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Tethr Blogs

Episode 3: Prescribe, don’t diagnose | The four “D’s” of better B2C sales performance

This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to episode three in our five-part learning series! In this series, we’re unpacking some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. Today, w…

The art of sales rebuttals: How high performers respond to customer objections

Consumers today usually have all sorts of options to buy without talking to a salesperson or walking into a retail store. Most often, these options involve a website or an app. But despite these options—often perceived as the “easiest” channels to use—many of us still choose to pick up the phone, qu…

Episode 2: Disqualify aggressively | The four “D’s” of better B2C sales performance

This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to the second episode of our five-part Learning Series. In the last episode, we discussed the research that went into our HBR article, 4 Behaviors that Boost Inbound Sales, and talked a lit…

Episode 1: Introduction | Tethr Learning Series – The four “D’s” of better B2C sales performance

This material originally appeared as part of our Learning Series podcast on B2C sales. Listen to the original here. Welcome to the Tethr Learning Series, The four “D’s” of better B2C sales performance. In this learning series, we’re going to be going into a lot of detail around the research and some…

Building Customer Loyalty in the Digital Age: It IS Possible

Customer loyalty. It’s the white whale of the service world, ever more elusive here in the digital age. Your customers now have a wealth of product and service options just a few clicks away, and as a result, it has become almost impossible to keep a customer loyal. Strategies for building customer …

How to improve sales: The four “D’s” of better B2C sales performance

Here at Tethr, we’re on a mission to peel back the layers of uncertainty that surround customer conversations and deliver real, actionable data instead. We’ve done it with customer experience (CX), customer care, and customer success, all with great success—delivering insights that have changed how …
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Tethr Frequently Asked Questions

  • When was Tethr founded?

    Tethr was founded in 2012.

  • Who are Tethr key executives?

    Tethr's key executives are Gary Clark, Mike Mings and Richard Tober.

  • How many employees does Tethr have?

    Tethr has 57 employees.

  • Who are Tethr competitors?

    Competitors of Tethr include Gong, Chorus.ai and Lang.ai.

  • Where is Tethr headquarters?

    Tethr headquarters is located at 9606 N Mopac Expy, Bldg 1, Ste 110, Austin.

  • Where are Tethr offices?

    Tethr has an office in Austin.

  • How many offices does Tethr have?

    Tethr has 1 office.