Cognigy is a provider of enterprise conversational AI automation software for insurance, e-commerce, and airline industries. Its products include Cognigy ai, a platform for end-to-end customer service automation; voice gateway​, virtual voice tool; cognigy insights, conversational AI analytics suite for insights; Cognigy live agent, a platform for customer experience elevation; etc. The company offers omnichannel engagement, conversational process automation, workforce management, and other solutions.