ServiceMax
OverviewSuggest Edit
ServiceMax is a company developing field service management software. It offers a cloud-based platform that comprises field service management, asset service management, and zinc real-time communication tools. The company serves life sciences, medical equipment, manufacturing, oil and gas, building and construction equipment, telecommunications, mining, aviation, and rail transportation industries.
| Type | Private | |
| Founded | 2007 | |
| HQ | Pleasanton, CA, US | Map |
| Website | servicemax.com | |
| Employee Ratings | More | |
| Overall Culture | D | More |
Recent NewsAll News
- ServiceMax promises accelerating growth as key to $1.4B SPAC deal
- ServiceMax to go public at $1.4B valuation by merging with blank-check company
- ServiceMax Announces Winners of 2021 MaxChoice Awards at Annual Maximize Conference
- Veolia Nordic Selects ServiceMax For Digital Cloud Field Service Management
Key People/Management at ServiceMax
Neil Barua
Chief Executive Officer
Simon Edwards
Chief Financial Officer
Mike Jerich
Chief Revenue Officer
Megan Henf
Head Of Customer Experience, Chief Information Officer
Ashish Agrawal
Senior Vice President of Engineering
Amit Jain
Senior Vice President of Product
ServiceMax Office Locations
ServiceMax has offices in Pleasanton, Austin, North Sydney, Bengaluru and in 3 other locations
Pleasanton, CA, US (HQ)
4450 Rosewood Dr #200
Austin, TX, US
Great Hills Plaza, 9600 Great Hills Trail #150W
North Sydney, AU
20/99 Walker St
Bengaluru, IN
# 1&2 , Murphy Road The Millenia Tower A , Level 1&2 Halasuru
港区, JP
4/F
Singapore, SG
11 North Buona Vista Drive Tower 2,
The Metropolis
ServiceMax Financials and Metrics
Summary Metrics
Founding Date | 2007 |
ServiceMax total Funding | $284 m |
ServiceMax latest funding size | $80 m |
Time since last funding | a year ago |
ServiceMax investors | Kleiner Perkins, Cross Creek Advisors, Trinity Ventures, SharesPost Investment Management, Mayfield Fund, Meritech Capital Partners, Adams Street Partners, Crosslink Capital, Silver Lake Partners, Emergence Capital, Sozo Ventures, QuestMark Partners, GE Ventures, Salesforce Ventures, PremjiInvest, Cloud Apps Capital Partners, PTC Inc |
ServiceMax's latest funding round in February 2020 was reported to be $80 m. In total, ServiceMax has raised $284 m
ServiceMax Revenue
ServiceMax's revenue was reported to be $60 m in Y, 2016
| USD | |
|---|---|
Revenue (Y, 2016) | 60.0m |
| USD | Y, 2016E |
|---|---|
Revenue | 60.0m |
| USD | Y, 2016 |
|---|---|
Revenue/Employee | 130.6k |
ServiceMax Operating Metrics
ServiceMax's Enterprise Customers was reported to be 300 in Mar, 2015. ServiceMax's Users was reported to be 20 m in Apr, 2017. ServiceMax's Customers was reported to be 58 in Jul, 2020.
ServiceMax Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Zinc | February 26, 2019 |
ServiceMax Cybersecurity Score
ServiceMax Online and Social Media Presence
5.85k Twitter followers
ServiceMax has 5.85k Twitter Followers. The number of followers has increased 0.4% month over month and decreased 0.1% quarter over quarter
ServiceMax's Trends
Twitter Engagement Stats for @ServiceMax
8.2k
Tweets
2.8k
Following
5.8k
Followers
56
Tweets last 30 days
2.4
Avg. likes per Tweet
96.4%
Tweets with engagement
ServiceMax Company Culture
Overall Culture
D
60/100
CEO Rating
C
66/100
Compensation
A-
80/100
Diversity
B
74/100
ServiceMax News and Updates
July 16, 2021
ServiceMax promises accelerating growth as key to $1.4B SPAC deal
ServiceMax, a company that builds software for the field-service industry, announced yesterday that it will go public via a special purpose acquisition company, or SPAC, in a deal valued at $1.4 billion. The transaction comes after ServiceMax was sold to GE for $915 million in 2016, before being spu…
July 16, 2021
ServiceMax to go public at $1.4B valuation by merging with blank-check company
ServiceMax Inc., whose cloud services are used by companies such as General Electric Co. to maintain industrial equipment, is set to go public at a $1.4 billion valuation. The company announced the upcoming listing late Thursday. ServiceMax will float its shares on the Nasdaq stock exchange by merg…
March 22, 2021
ServiceMax Announces Winners of 2021 MaxChoice Awards at Annual Maximize Conference
PLEASANTON, Calif., March 22, 2021 /PRNewswire/ -- ServiceMax, the leader in asset-centric field service management, announced the winners of the 2021 MaxChoice Awards at Maximize 2021, the 10th annual global field service conference. The MaxChoice Awards recognize ServiceMax customers...
March 11, 2021
Veolia Nordic Selects ServiceMax For Digital Cloud Field Service Management
LONDON, March 11, 2021 /PRNewswire/ -- ServiceMax, the leader in asset-centric field service management, today announced that Veolia Nordic, part of the Veolia Group, the global leader in optimized resource management for water, waste and energy management solutions, has selected...
September 01, 2020
ServiceMax announces new product that integrates data with Salesforce Field Services
Service execution management firm ServiceMax Inc. has announced a new service that allows users to integrate their data with Salesforce.com Inc. ServiceMax Asset 360 for Salesforce combines ServiceMax’s asset-centric service with Salesforce Field Service enabling users to keep critical assets runni…
August 06, 2020
Scope AR partners with ServiceMax to bring enhanced visual knowledge to technicians
Scope AR, an enterprise-grade augmented reality solution provider, today announced a partnership with ServiceMax Inc., a leader in asset-centric field service management, that will provide a large-scale visual knowledge base for industrial workers in the field. With this partnership, users will now…
ServiceMax Blogs
July 22, 2021
Why It’s Time for Asset-Centric Field Service Management
The technology we use to manage our individual needs has a long history of converging in the name of simplicity and convenience of use. Whatever email provider you use—open the email app or browser tab and you’ll more than likely see it’s been integrated with a number of other services that provider…
July 20, 2021
Is ‘Right to Repair’ Right for Industry?
Editor’s note: This right to repair article originally appeared on Information Age and is adapted here. The ‘Right to Repair’ movement across Europe and the US is growing teeth. It has been building for the last few years in response to a number of factors: the growing e-waste problem, which has inc…
July 15, 2021
A Pivotal Moment for Field Service
Today is a historic day for ServiceMax and a seminal moment for our industry as we’ve announced our plans to become a publicly traded company listed on the Nasdaq stock exchange, as well as our agreement to purchase LiquidFrameworks, a leading mobile field operations management solution for the ener…
July 13, 2021
Asset 360 Summer ’21: Scale Up Your Service Business
In just a few more days, ServiceMax Asset 360 Summer ’21 will be available. In this release, we are launching features that allow asset-centric organizations to scale the field service business by improving their service teams’ efficiency and work quality. Key innovations of the Asset 360 Summer ’21…
July 06, 2021
When to Upgrade Your Spare Parts Planning Processes
For decades, companies have focused on the finished goods supply chain. And while it is very important and contributes to a massive amount of revenue for any organization, there is another type of supply chain slowly growing in the background—the service supply chain. As companies look to maximize t…
June 29, 2021
Comic Brake: Response Time
Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. Check back for cartoonist Terry LaBan’s next installment on FSD.
The post Comic Brake: Response Time appeared first …
ServiceMax Frequently Asked Questions
When was ServiceMax founded?
ServiceMax was founded in 2007.
Who are ServiceMax key executives?
ServiceMax's key executives are Neil Barua, Simon Edwards and Mike Jerich.
How many employees does ServiceMax have?
ServiceMax has 587 employees.
What is ServiceMax revenue?
Latest ServiceMax annual revenue is $60 m.
What is ServiceMax revenue per employee?
Latest ServiceMax revenue per employee is $102.2 k.
Who are ServiceMax competitors?
Competitors of ServiceMax include ServiceNow, OverIT and ServicePower.
Where is ServiceMax headquarters?
ServiceMax headquarters is located at 4450 Rosewood Dr #200, Pleasanton.
Where are ServiceMax offices?
ServiceMax has offices in Pleasanton, Austin, North Sydney, Bengaluru and in 3 other locations.
How many offices does ServiceMax have?
ServiceMax has 7 offices.
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