ServiceMax

OverviewSuggest Edit

ServiceMax is a company developing field service management software. It offers a cloud-based platform that comprises field service management, asset service management, and zinc real-time communication tools. The company serves life sciences, medical equipment, manufacturing, oil and gas, building and construction equipment, telecommunications, mining, aviation, and rail transportation industries.

TypePrivate
Founded2007
HQPleasanton, CA, US
Websiteservicemax.com
Employee Ratings3.9
Overall CultureD

Latest Updates

Employees (est.) (Jul 2021)587(+2%)
Job Openings41
Revenue (Y, 2016)$60 M
Cybersecurity ratingBMore

Key People/Management at ServiceMax

Neil Barua

Neil Barua

Chief Executive Officer
Simon Edwards

Simon Edwards

Chief Financial Officer
Mike Jerich

Mike Jerich

Chief Revenue Officer
Megan Henf

Megan Henf

Head Of Customer Experience, Chief Information Officer
Ashish Agrawal

Ashish Agrawal

Senior Vice President of Engineering
Amit Jain

Amit Jain

Senior Vice President of Product
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ServiceMax Office Locations

ServiceMax has offices in Pleasanton, Austin, North Sydney, Bengaluru and in 3 other locations
Pleasanton, CA, US (HQ)
4450 Rosewood Dr #200
Austin, TX, US
Great Hills Plaza, 9600 Great Hills Trail #150W
North Sydney, AU
20/99 Walker St
Bengaluru, IN
# 1&2 , Murphy Road The Millenia Tower A , Level 1&2 Halasuru
港区, JP
4/F
Singapore, SG
11 North Buona Vista Drive Tower 2, The Metropolis
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ServiceMax Financials and Metrics

Summary Metrics

Founding Date

2007

ServiceMax total Funding

$284 m

ServiceMax latest funding size

$80 m

Time since last funding

a year ago

ServiceMax investors

ServiceMax's latest funding round in February 2020 was reported to be $80 m. In total, ServiceMax has raised $284 m
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ServiceMax Revenue

ServiceMax's revenue was reported to be $60 m in Y, 2016
USD

Revenue (Y, 2016)

60.0m
USDY, 2016E

Revenue

60.0m
USDY, 2016

Revenue/Employee

130.6k
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ServiceMax Operating Metrics

ServiceMax's Enterprise Customers was reported to be 300 in Mar, 2015. ServiceMax's Users was reported to be 20 m in Apr, 2017. ServiceMax's Customers was reported to be 58 in Jul, 2020.
Mar, 2015Apr, 2017Mar, 2019Sep, 2019Jul, 2020

Customers

5258

Enterprise Customers

300

Partners

350

Users

20 m
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ServiceMax Acquisitions / Subsidiaries

Company NameDateDeal Size
ZincFebruary 26, 2019

ServiceMax Cybersecurity Score

Cybersecurity ratingPremium dataset

B

85/100

SecurityScorecard logo

ServiceMax Online and Social Media Presence

Embed Graph

ServiceMax Company Culture

  • Overall Culture

    D

    60/100

  • CEO Rating

    C

    66/100

  • Compensation

    A-

    80/100

  • Diversity

    B

    74/100

Learn more on Comparably

ServiceMax News and Updates

ServiceMax promises accelerating growth as key to $1.4B SPAC deal

ServiceMax, a company that builds software for the field-service industry, announced yesterday that it will go public via a special purpose acquisition company, or SPAC, in a deal valued at $1.4 billion. The transaction comes after ServiceMax was sold to GE for $915 million in 2016, before being spu…

ServiceMax to go public at $1.4B valuation by merging with blank-check company

ServiceMax Inc., whose cloud services are used by companies such as General Electric Co. to maintain industrial equipment, is set to go public at a $1.4 billion valuation. The company announced the upcoming listing late Thursday. ServiceMax will float its shares on the Nasdaq stock exchange by merg…

ServiceMax Announces Winners of 2021 MaxChoice Awards at Annual Maximize Conference

PLEASANTON, Calif., March 22, 2021 /PRNewswire/ -- ServiceMax, the leader in asset-centric field service management, announced the winners of the 2021 MaxChoice Awards at Maximize 2021, the 10th annual global field service conference. The MaxChoice Awards recognize ServiceMax customers...

Veolia Nordic Selects ServiceMax For Digital Cloud Field Service Management

LONDON, March 11, 2021 /PRNewswire/ -- ServiceMax, the leader in asset-centric field service management, today announced that Veolia Nordic, part of the Veolia Group, the global leader in optimized resource management for water, waste and energy management solutions, has selected...

ServiceMax announces new product that integrates data with Salesforce Field Services

Service execution management firm ServiceMax Inc. has announced a new service that allows users to integrate their data with Salesforce.com Inc. ServiceMax Asset 360 for Salesforce combines ServiceMax’s asset-centric service with Salesforce Field Service enabling users to keep critical assets runni…

Scope AR partners with ServiceMax to bring enhanced visual knowledge to technicians

Scope AR, an enterprise-grade augmented reality solution provider, today announced a partnership with ServiceMax Inc., a leader in asset-centric field service management, that will provide a large-scale visual knowledge base for industrial workers in the field. With this partnership, users will now…
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ServiceMax Blogs

Why It’s Time for Asset-Centric Field Service Management

The technology we use to manage our individual needs has a long history of converging in the name of simplicity and convenience of use. Whatever email provider you use—open the email app or browser tab and you’ll more than likely see it’s been integrated with a number of other services that provider…

Is ‘Right to Repair’ Right for Industry?

Editor’s note: This right to repair article originally appeared on Information Age and is adapted here. The ‘Right to Repair’ movement across Europe and the US is growing teeth. It has been building for the last few years in response to a number of factors: the growing e-waste problem, which has inc…

A Pivotal Moment for Field Service

Today is a historic day for ServiceMax and a seminal moment for our industry as we’ve announced our plans to become a publicly traded company listed on the Nasdaq stock exchange, as well as our agreement to purchase LiquidFrameworks, a leading mobile field operations management solution for the ener…

Asset 360 Summer ’21: Scale Up Your Service Business

In just a few more days, ServiceMax Asset 360 Summer ’21 will be available. In this release, we are launching features that allow asset-centric organizations to scale the field service business by improving their service teams’ efficiency and work quality. Key innovations of the Asset 360 Summer ’21…

When to Upgrade Your Spare Parts Planning Processes

For decades, companies have focused on the finished goods supply chain. And while it is very important and contributes to a massive amount of revenue for any organization, there is another type of supply chain slowly growing in the background—the service supply chain. As companies look to maximize t…

Comic Brake: Response Time

Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. Check back for cartoonist Terry LaBan’s next installment on FSD.   The post Comic Brake: Response Time appeared first …
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ServiceMax Frequently Asked Questions

  • When was ServiceMax founded?

    ServiceMax was founded in 2007.

  • Who are ServiceMax key executives?

    ServiceMax's key executives are Neil Barua, Simon Edwards and Mike Jerich.

  • How many employees does ServiceMax have?

    ServiceMax has 587 employees.

  • What is ServiceMax revenue?

    Latest ServiceMax annual revenue is $60 m.

  • What is ServiceMax revenue per employee?

    Latest ServiceMax revenue per employee is $102.2 k.

  • Who are ServiceMax competitors?

    Competitors of ServiceMax include ServiceNow, OverIT and ServicePower.

  • Where is ServiceMax headquarters?

    ServiceMax headquarters is located at 4450 Rosewood Dr #200, Pleasanton.

  • Where are ServiceMax offices?

    ServiceMax has offices in Pleasanton, Austin, North Sydney, Bengaluru and in 3 other locations.

  • How many offices does ServiceMax have?

    ServiceMax has 7 offices.