ServicePower

OverviewSuggest Edit

ServicePower is a field service management software company. It offers a SaaS platform that delivers customer engagement, work order scheduling, contractor onboarding, third party dispatch, mobility and parts management, claims management, reporting and analytics, and other capabilities. The company serves home appliances and warranty, insurance, security, healthcare, retail. manufacturing, and other industries.
TypePrivate
Founded1996
HQStockport, GB
Websiteservicepower.com
Employee Ratings3.4

Latest Updates

Employees (est.) (Sept 2020)133(+3%)
Revenue (FY, 2016)£14.2 M(+10%)
Cybersecurity ratingAMore

Key People/Management at ServicePower

Frank Gelbart

Frank Gelbart

CEO
Joe Wang

Joe Wang

Chief Customer and Strategy Officer
Samir Gulati

Samir Gulati

Chief Marketing and Product Officer
Sam Sippl

Sam Sippl

CFO
Brad Hawkins

Brad Hawkins

Chief Solutions Officer
Marc Sprecher

Marc Sprecher

SVP Global Sales
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ServicePower Office Locations

ServicePower has offices in Stockport, Costa Mesa and McLean
Stockport, GB (HQ)
Petersgate House, 64 St Petersgate
Costa Mesa, US
1675 Scenic Ave #200
McLean, US
8180 Greensboro Dr #600
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ServicePower Financials and Metrics

Summary Metrics

Founding Date

1996

ServicePower total Funding

$1.4 m

ServicePower latest funding size

$1.44 m

Time since last funding

5 years ago
ServicePower's latest funding round in February 2016 was reported to be $1.4 m. In total, ServicePower has raised $1.4 m
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ServicePower Revenue

ServicePower's revenue was reported to be £14.21 m in FY, 2016 which is a 9.4% increase from the previous period.
GBP

Net income (FY, 2017)

(10.2m)

EBIT (FY, 2017)

(10.2m)
GBPFY, 2015FY, 2016FY, 2017

Revenue

13.0m14.2m

Revenue growth, %

2%9%

Cost of goods sold

4.2m4.6m

Gross profit

8.8m9.6m
GBPFY, 2015FY, 2016FY, 2017FY, 2018

Cash

1.4m1.3m

Accounts Receivable

1.6m2.1m

Current Assets

3.8m4.2m

PP&E

237.0k154.0k
GBPFY, 2015FY, 2016

Cash From Operating Activities

(588.0k)(601.0k)

Purchases of PP&E

(117.0k)(18.0k)

Cash From Investing Activities

(881.0k)(550.0k)

Short-term Borrowings

(750.0k)
GBPFY, 2015

Debt/Equity

0.1 x

Debt/Assets

0.1 x

Financial Leverage

2.7 x
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ServicePower Acquisitions / Subsidiaries

Company NameDateDeal Size
Stratix Field Service SoftwareJanuary 21, 2013
KonaWareMarch 26, 2008
Key PrestigeMarch 01, 2004
ServiceNetwork LLC
Service Power Business Solutions Ltd
ServicePower Inc

ServicePower Cybersecurity Score

Cybersecurity ratingPremium dataset

A

91/100

SecurityScorecard logo

ServicePower Revenue Breakdown

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ServicePower revenue breakdown by geographic segment: 28.6% from United Kingdom, 70.7% from USA and 0.8% from Other

ServicePower Online and Social Media Presence

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ServicePower Blogs

Balancing Field Service and Customer Experience in COVID-19

As the coronavirus pandemic continues to sweep the country, the field service industry is still actively working to provide solutions for its customers and employees. Balancing customer experience and proper field service work has never been more difficult. The service industry has previ…

How to Fill Field Management Job Gaps During COVID-19

All industries have felt the effects of COVID-19. As businesses are deemed essential and non-essential, managers and employees alike struggle to identify ways to fill in the gaps that COVID-19 has left in the system, especially when it comes to workforce management. The industry has face…

Zip Code Management During COVID-19

As federal, state and local governments continue to develop responses to the COVID-19 outbreak, business leaders across the country have to adjust their approach to workforce management. Creating a safe and healthy work environment for both your employees and your customers is essential …

How to Attract and Retain the Best Independent Contractors

Third-party contractors have become a crucial part of a modern field service management companies' success. As they have become more crucial, the act of attracting and retaining independent contractors has become increasingly difficult. After all, your business is only as good as the con…

Customer Portal: What It Is and Why You Need One

In the field service industry, the customer should always be number one. By providing personalized digital experiences, access to real-time information, and two-way communication, a customer portal does just that. As Greg Leonberger the Vice President of Service Operations at AIG explain…

How insurer innovation is supporting adjusters during the pandemic

As we slowly emerge from COVID-19 sequester in our homes, many of us will face a completely changed workplace. And some of these changes will be permanent. We have learned a lot about how employees engage with customers and one another and how to keep them safe and productive. The learni…
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ServicePower Frequently Asked Questions

  • When was ServicePower founded?

    ServicePower was founded in 1996.

  • Who are ServicePower key executives?

    ServicePower's key executives are Frank Gelbart, Joe Wang and Samir Gulati.

  • How many employees does ServicePower have?

    ServicePower has 133 employees.

  • Who are ServicePower competitors?

    Competitors of ServicePower include OverIT, FieldAware and ServiceMax.

  • Where is ServicePower headquarters?

    ServicePower headquarters is located at Petersgate House, 64 St Petersgate, Stockport.

  • Where are ServicePower offices?

    ServicePower has offices in Stockport, Costa Mesa and McLean.

  • How many offices does ServicePower have?

    ServicePower has 3 offices.