Rakuten Operating Metrics

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Rakuten key operating metrics including Nationalities, environmental, and social and governance score (ESG).

Nationalities

FY, 2020

Countries

FY, 2021

Transaction Volume

¥26.9T

20.6%

FY, 2021

Operating Metrics

Metrics	FY, 2019	FY, 2020	FY, 2021
Nationalities	70	70
Countries	70	70	70
Transaction Volume	¥3.9T	¥22.3T	¥26.9T
Members	1.4B	1.5B	1.6B
Users		50M
Number of General Accounts (Rakuten Securities)		6M	7M
Total Debit and Credit Cards Issued		9M	25M
Number of Accounts (Rakuten Bank)		10M	12M

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub