Webex CPaaS Solutions Competitors and Similar CompaniesClear all
Smart Communications's competitors and similar companies include Genesys and Twilio.
 Smart Communications Smart Communications (also known as SmartComms SC) is a cloud technology company developing a customer conversations management platform. |  Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. |  Twilio Twilio is a software company that develops a customer engagement and cloud communication platform. | |
Founding Date | Founding Date 2004 | Founding Date 1990 | Founding Date 2008 |
Type | Type Subsidiary | Type Private | Type Public |
Tags | |||
Locations | Locations London, GB HQ Canberra, AU Sydney, AU Wien, AT Saarbrücken, DE Singapore, SG Rotkreuz, CH see more | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations San Francisco, US HQ Barangaroo, AU Prague, CZ Kesklinna, EE Puteaux, FR Berlin, DE Hong Kong, HK see more |
Employees | Employees 4313% increase | Employees 6,0003% decrease | Employees 5,5871% increase |
Financial | |||
Revenue (est.) | Revenue (est.) £22.1k (FY, 2021) | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) $5.1b (FY, 2025) |
Cost of goods | Cost of goods £8.8k (FY, 2021) | Cost of goods N/A | Cost of goods $2.6b (FY, 2025) |
Gross profit | Gross profit £13.3k (FY, 2021) | Gross profit N/A | Gross profit $2.5b (FY, 2025) |
Net income | Net income £12.8k (FY, 2021) | Net income N/A | Net income $33.8m (FY, 2025) |
Operating ⚠ | |||
Brands | Brands 650 (Feb, 2023) | Brands 9 (Jun, 2023) | Brands N/A |
Countries | Countries N/A | Countries 100 (Jun, 2023) | Countries 180 (Q2, 2025) |
Customers | Customers 650 (Apr, 2021) | Customers 11 k (Aug, 2019) | Customers N/A |
Products | Products 3 (Feb, 2023) | Products 4 (Jun, 2023) | Products N/A |
Trademarks and Trademark Applications | Trademarks and Trademark Applications 2 (Apr, 2021) | Trademarks and Trademark Applications 64 (Jun, 2023) | Trademarks and Trademark Applications N/A |
Funding | |||
Total funding raised | Total funding raised N/A | Total funding raised $ 900m | Total funding raised $ 3.3b |
For sources of this data, please see the company profile
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Genesys
HQ
Menlo Park, US
Employees
6,000↓ 3% decrease
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
View companyTwilio
HQ
San Francisco, US
Employees
5,587↑ 1% increase
Twilio is a software company that develops a customer engagement and cloud communication platform.
View company