GlassBox

OverviewSuggest Edit

Glassbox captures and magnifies the customer’s digital experience in its totality, transforming recorded information into priceless insight. The Company's solutions minimize operational costs by quickly identifying online customer support or experience performance issues, and the reasons behind them.

TypePrivate
Founded2010
HQGreater London, GB
Websiteglassboxdigital.com

Latest Updates

Employees (est.) (Dec 2019)107(+5%)

Key People/Management at GlassBox

Yaron Morgenstern

Yaron Morgenstern

CEO

GlassBox Office Locations

GlassBox has offices in Greater London, New York and Petah Tikva
Greater London, GB (HQ)
1-7 Harley St
Petah Tikva, IL
5 Granit St
New York, US
234 5th Ave
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GlassBox Financials and Metrics

Summary Metrics

Founding Date

2010

GlassBox total Funding

$32.5 m

GlassBox latest funding size

$25 m

Time since last funding

a year ago

GlassBox investors

GlassBox's latest funding round in October 2018 was reported to be $25 m. In total, GlassBox has raised $32.5 m
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GlassBox Online and Social Media Presence

Embed Graph

GlassBox Blogs

Glassbox and the Session Replay Frontier

Session replay may be a relatively new customer experience technology, but that doesn’t mean it hasn’t evolved since its initial entrance into the field. Let’s discuss how to identify the latest features worth watching for when selecting tools for customer... The post Glassbox and the Session Replay…

Digital Customer Experience Solutions for Telecoms in 2020

How is the telecommunications industry expected to change in 2020 and throughout the next decade? As technology advances and global connectivity becomes more important than ever, creating meaningful, impactful customer relationships is the most important area to focus on when... The post Digital Cus…

Expectations for Retail Experience Performance in 2020

Online retail is bigger than ever, and this fast-growing sector will be critical to watch as we enter the next decade in 2020. As the purchasing power of Millennials and Generation Z grows and Generation Z becomes the largest consumer... The post Expectations for Retail Experience Performance in 202…

Banking 2020: Risk Management in the Digital Age

As we move into the new decade, the banking industry faces new security challenges and an uphill battle to gain consumer confidence in light of widely publicized breaches – many of which impacted even widely respected financial brands such as... The post Banking 2020: Risk Management in the Digital …

Digital Risk Management for a New Decade

With 2020 right around the corner, there are plenty of fresh challenges facing the travel industry worldwide. In order to stay relevant and retain customer loyalty, travel, and hospitality businesses must practice comprehensive digital risk management in order to protect... The post Digital Risk Man…

Understanding the Impact of Digital Customer Experience Solutions in Hospitality

There is more competition in the hospitality industry than ever, especially given the vast array of emerging online booking sites and native mobile applications for hotels, travel, and holiday packages. Ensuring convenience, ease of use, and overall customer satisfaction is... The post Understanding…
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GlassBox Frequently Asked Questions

  • When was GlassBox founded?

    GlassBox was founded in 2010.

  • Who are GlassBox key executives?

    GlassBox's key executives are Yaron Morgenstern.

  • How many employees does GlassBox have?

    GlassBox has 107 employees.

  • Who are GlassBox competitors?

    Competitors of GlassBox include Lytics, Walmoo and Cugic.

  • Where is GlassBox headquarters?

    GlassBox headquarters is located at 1-7 Harley St, Greater London.

  • Where are GlassBox offices?

    GlassBox has offices in Greater London, New York and Petah Tikva.

  • How many offices does GlassBox have?

    GlassBox has 3 offices.