Conversocial

Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google+, Instagram and YouTube. The largest global firms including Google, Hertz and Barclaycard turn to Conversocial to reduce costs and create the most inclusive customer service experience possible.

Company Growth (employees)
Type
Private
HQ
New York, US
Founded
2009
Size (employees)
71 (est)+3%
Conversocial was founded in 2009 and is headquartered in New York, US

Conversocial Office Locations

Conversocial has offices in New York, London, San Francisco and Oxford
New York, US (HQ)
3 W 18th St
London, GB
7-11 Cavendish Pl
Show all (4)

Conversocial Financials and Metrics

Summary Metrics

Founding Date

2009

Total Funding

$24 m

Latest funding size

$11 m

Time since last funding

over 2 years

Investors

Conversocial's latest funding round in October 2015 was reported to be $11 m. In total, Conversocial has raised $24 m

Conversocial's Web-traffic and Trends

Conversocial Online and Social Media Presence

Conversocial News and Updates

Airlines Turn to Private Messaging to Avoid Social Media Blowups

Airlines and their passengers are embracing private messaging to resolve issues. That's good for customers, who don't need to wait on hold for an agent. And it's helpful for airlines too, because agents can respond to more than one message at a time. -Brian Sumers

Conversocial Company Life and Culture

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