ALICE is a mobile first- global hospitality operations platform that is re-inventing how businesses can use cloud technology to improve their customer service. In an industry of fragmented solutions, ALICE provides a streamlined platform to serve the needs of staff, guests, and management in one front-of-house and back-of-house system.
With a commitment to development, client support and excellent consumer experience, ALICE is providing businesses with a true competitive advantage through the most powerful system for the hotel, residence and shared workspace of the future.
Through ALICE, guests access their hotel’s entire suite of services from any device, and seamlessly communicate with staff in real time. Hotels provide a hyper personalized connection to Guests 24/7, resulting in improved revenue, customer satisfaction, and internal operational efficiency. Staff use the system to manage any internal requests, and management can oversee the entire operation to ensure quality of service.
Show moreWith a commitment to development, client support and excellent consumer experience, ALICE is providing businesses with a true competitive advantage through the most powerful system for the hotel, residence and shared workspace of the future.
Through ALICE, guests access their hotel’s entire suite of services from any device, and seamlessly communicate with staff in real time. Hotels provide a hyper personalized connection to Guests 24/7, resulting in improved revenue, customer satisfaction, and internal operational efficiency. Staff use the system to manage any internal requests, and management can oversee the entire operation to ensure quality of service.
| Type | Private |
| HQ | Los Angeles, US |
| Founded | 2012 |
| Size (employees) | 92 (est)-4% |
| Website | aliceapp.com |
ALICE was founded in 2012 and is headquartered in Los Angeles, US
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Sign up for free to see all dataKey People/Management at ALICE
Justin Effron
Founder, CEO
Dmitry Koltunov
Founder, CTO
Alex Shashou
Founder & President
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ALICE Office Locations
ALICE has offices in New York, Philadelphia, Seattle, Los Angeles and in 4 other locations
Los Angeles, US (HQ)
212 18757 Burbank Blvd
New York, US (HQ)
866 6th Ave
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ALICE Financials and Metrics
Summary Metrics
Founding Date | 2012 |
ALICE total Funding | $39 m |
ALICE latest funding size | $26 m |
Time since last funding | a year ago |
ALICE investors | neuehouse, Expedia, Laconia Ventures, 645 Ventures |
ALICE's latest funding round in August 2017 was reported to be $26 m. In total, ALICE has raised $39 m
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ALICE Online and Social Media Presence
1 Twitter followers
ALICE has 1 Twitter Followers. The number of followers has increased 100% month over month and increased 266.7% quarter over quarter
818 Facebook likes
ALICE has 818 Facebook Likes. The number of likes has increased 1.1% quarter over quarter
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ALICE News and Updates
August 10, 2018
3Dcopysystems: BIG ALICE and LITTLE ALICE Inspire the Fashion World In NYC
GRAZ, Austria, Aug. 10, 2018 /PRNewswire/ -- Austrian-based 3D scanning specialist 3Dcopysystems started its market entry in the USA presenting innovative perspectives for personalized textile production at the renowned Fashion Institute of Technology (FIT) in New York City. BIG ALICE,...
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ALICE Blogs
September 25, 2018
Essential things the hospitality sector needs to do NOW to avoid a staffing crisis
Last year's referendum on the UK's membership in the EU had a significant impact on the service sector. Here are seven things the hospitality sector can do to dodge a staffing crisis.
September 06, 2018
Nordic Choice Hotels, One of the Largest Hotel Groups in Scandinavia, Selects Alice to Standardize Hotel Operations and Guest Engagement
Nordic Choice Hotels, one of the largest hotel groups in Scandinavia with 190 properties, has selected ALICE to standardize their hotel operations and guest engagement across their diverse brand portfolio. ALICE is the hospitality industry’s leading operations technology, connecting ever…
August 30, 2018
ALICE Speaks to Concierge Patrick Trevor About Giving Recommendations for Everlasting Memories
ALICE interviews concierge Patrick Trevor on his thoughts on technology in the hospitality industry, providing the best recommendations, and how he creates everlasting memories for guests staying at Mr. C Seaport.
August 15, 2018
ALICE Silences Radio Chatter for Luxury Hawaiian Resort Hotel Wailea
Hotel Wailea, Hawaii’s only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management within the most exclusive retreat community on Maui. ALICE is the hospitality industry’s leading operations technology, connecting every…
August 09, 2018
“A good concierge is creative with any challenge”: ALICE Interviews Chief Concierge Claudette Breve on the Challenges and Opportunities Facing the Concierge Position
ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the concierge profession, the current challenges that face the industry, and where she sees the see the profession going in the coming…
August 03, 2018
5 Tech Trends Revolutionizing The Hospitality Industry
These 5 technology trends will change the way how hotels communicate, process payment, check-in guests and more.
ALICE Company Life and Culture
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