ALICE is a mobile first- global hospitality operations platform that is re-inventing how businesses can use cloud technology to improve their customer service. In an industry of fragmented solutions, ALICE provides a streamlined platform to serve the needs of staff, guests, and management in one front-of-house and back-of-house system. With a commitment to development, client support and excellent consumer experience, ALICE is providing businesses with a true competitive advantage through the most powerful system for the hotel, residence and shared workspace of the future. Through ALICE, guests access their hotel’s entire suite of services from any device, and seamlessly communicate with staff in real time. Hotels provide a hyper personalized connection to Guests 24/7, resulting in improved revenue, customer satisfaction, and internal operational efficiency. Staff use the system to manage any internal requests, and management can oversee the entire operation to ensure quality of service.