OverviewSuggest Edit

ALICE is a provider of a global hospitality operations platform to manage staff work and guest communication across departments. The Company offers a unified front-of-house and back-of-house cloud technology system for hotels, residences, and shared workspaces. Its solution enables guests to communicate with staff in real time; businesses to improve revenue, customer satisfaction, and internal operational efficiency; staff to manage any internal requests; and management to oversee the entire operation to ensure the quality of service.

HQNew York, NY, US
Employee Ratings4.3

Latest Updates

Employees (est.) (Apr 2022)105(+5%)
Cybersecurity ratingAMore
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Key People/Management at ALICE

Rafael Bucker

Rafael Bucker

Director of Product Design
Dmitry Koltunov

Dmitry Koltunov

Founder, Chief Technology Officer
Sean Cohen

Sean Cohen

Creative Director
Wendy Zapach

Wendy Zapach

Senior Vice President of Sales
Jason Luo

Jason Luo

Chief Executive Officer
Lisa Sholkin

Lisa Sholkin

Executive Vice President, Chief People Officer
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ALICE Office Locations

ALICE has offices in New York, Boston, Chicago, Los Angeles and in 5 other locations
New York, NY, US (HQ)
104 W 27th St 6th floor
Boston, MA, US
Boston, MA, USA
Chicago, IL, US
Chicago, IL, USA
Los Angeles, CA, US
18757 Burbank Blvd #212, Tarzana
Los Angeles, CA, US
6303 Owensmouth Ave, Woodland Hills
Orlando, FL, US
Orlando, FL, USA
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ALICE Financials and Metrics

Summary Metrics

Founding Date


ALICE total Funding

$39 m

ALICE latest funding size

$26 m

Time since last funding

5 years ago

ALICE investors

ALICE's latest funding round in August 2017 was reported to be $26 m. In total, ALICE has raised $39 m
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ALICE Cybersecurity Score

Cybersecurity ratingPremium dataset



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ALICE Online and Social Media Presence

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ALICE News and Updates

NYC library turns Instagram into ebook reader for ‘Alice in Wonderland’

In an effort to broaden libraries‘ appeal among social media users, the New York Public Library today unveiled an unusual but ingenious use of Instagram. It’s turning full-length novels into ebooks that can be read with Instagram’s Instant Stories feature. The initiative was first reported by the Wa…

TJ Miller denies bullying Alice Wetterlund on 'Silicon Valley' sets

Actor TJ Miller has denied the claims of his "Silicon Valley" co-star Alice Wetterlund that he bullied her on the show's sets. Wetterlund, who played Carla Walton for two seasons on the HBO series, had last month tweeted that her experience show was "kind of a nightmare". The 37-year-old actor had a…

3Dcopysystems: BIG ALICE and LITTLE ALICE Inspire the Fashion World In NYC

GRAZ, Austria, Aug. 10, 2018 /PRNewswire/ -- Austrian-based 3D scanning specialist 3Dcopysystems started its market entry in the USA presenting innovative perspectives for personalized textile production at the renowned Fashion Institute of Technology (FIT) in New York City. BIG ALICE,...


Meet our Customer Success Managers at ALICE

So you’ve decided to invest in operations software ….That’s great news! We couldn’t be more excited for you to optimize your hotel. You’re looking for software that is user-friendly, integrates with your existing systems, and supports your team. But how do you know that the software you cho…

Keep it Simple: Easily Track and Manage Extra Room Items in Your Hotel

The Smith family arrives at their hotel late, ready for bed after an exhausting day of travel. Upon check-in, they request a crib for their baby and a rollaway bed for one of their children before heading up to their room. Over an hour later, much to their frustration, the requested item…

How to Simplify Connecting Rooms for Housekeeping Teams

Many hotel rooms and suites have the option of connecting with adjacent rooms - also referred to as “connecting rooms”. Without the proper hotel technology, tracking the status of connecting rooms is confusing and assigning them to be cleaned is even harder. Other technologies treat conn…

Turndown Made Easy with ALICE Housekeeping

For a luxury hotel to achieve Forbes 5-star status, exceptional service standards must be met - including the amenity of turndown. During turndown service, an attendant enters the room in the late afternoon, provides a light “touch up” clean, and prepares the room for the evening. Turndo…

ALICE Customers Drive New Housekeeping Feature Releases

The best hotel technology partners are continuously iterating to better serve hoteliers. So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with Housekeeping, we listened:

An Inside Look at HotelTechAwards #1 Concierge Software

ALICE Guest Services has been named HotelTechAwards Best Concierge technology tool for the fifth year in a row. The #1 ranking is awarded on a variety of factors - most notably hotel customer reviews and feedback. So, what do ALICE customers love so much about Guest Services? Check out …
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ALICE Frequently Asked Questions

  • When was ALICE founded?

    ALICE was founded in 2012.

  • Who are ALICE key executives?

    ALICE's key executives are Rafael Bucker, Dmitry Koltunov and Sean Cohen.

  • How many employees does ALICE have?

    ALICE has 105 employees.

  • Who are ALICE competitors?

    Competitors of ALICE include Life House, Leonardo and Hotelcloud.

  • Where is ALICE headquarters?

    ALICE headquarters is located at 104 W 27th St 6th floor, New York.

  • Where are ALICE offices?

    ALICE has offices in New York, Boston, Chicago, Los Angeles and in 5 other locations.

  • How many offices does ALICE have?

    ALICE has 10 offices.