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ALICE is a provider of a global hospitality operations platform to manage staff work and guest communication across departments. The Company offers a unified front-of-house and back-of-house cloud technology system for hotels, residences, and shared workspaces. Its solution enables guests to communicate with staff in real time; businesses to improve revenue, customer satisfaction, and internal operational efficiency; staff to manage any internal requests; and management to oversee the entire operation to ensure the quality of service.

HQNew York, US

Latest Updates

Employees (est.) (Sep 2019)127

Key People/Management at ALICE

Justin Effron

Justin Effron

Founder, CEO
Dmitry Koltunov

Dmitry Koltunov

Founder, CTO
Alex Shashou

Alex Shashou

Founder & President
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ALICE Office Locations

ALICE has offices in New York, Los Angeles, Seattle, Orlando and in 5 other locations
Los Angeles, US (HQ)
18757 Burbank Blvd #212, Tarzana
New York, US (HQ)
866 6th Ave
Boston, US
Boston, MA, USA
Chicago, US
Chicago, IL, USA
Orlando, US
Orlando, FL, USA
Philadelphia, US
Philadelphia, PA, USA
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ALICE Financials and Metrics

Summary Metrics

Founding Date


ALICE total Funding

$39 m

ALICE latest funding size

$26 m

Time since last funding

2 years ago

ALICE investors

ALICE's latest funding round in August 2017 was reported to be $26 m. In total, ALICE has raised $39 m
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ALICE Online and Social Media Presence

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ALICE News and Updates

NYC library turns Instagram into ebook reader for ‘Alice in Wonderland’

In an effort to broaden libraries‘ appeal among social media users, the New York Public Library today unveiled an unusual but ingenious use of Instagram. It’s turning full-length novels into ebooks that can be read with Instagram’s Instant Stories feature. The initiative was first reported by the Wa…

TJ Miller denies bullying Alice Wetterlund on 'Silicon Valley' sets

Actor TJ Miller has denied the claims of his "Silicon Valley" co-star Alice Wetterlund that he bullied her on the show's sets. Wetterlund, who played Carla Walton for two seasons on the HBO series, had last month tweeted that her experience show was "kind of a nightmare". The 37-year-old actor had a…

3Dcopysystems: BIG ALICE and LITTLE ALICE Inspire the Fashion World In NYC

GRAZ, Austria, Aug. 10, 2018 /PRNewswire/ -- Austrian-based 3D scanning specialist 3Dcopysystems started its market entry in the USA presenting innovative perspectives for personalized textile production at the renowned Fashion Institute of Technology (FIT) in New York City. BIG ALICE,...


Hotel Commonwealth Hits a Home Run with ALICE Partnership

Hotel Commonwealth, the official hotel of the Boston Red Sox and, appropriately, one of Boston’s most beloved hotels, has chosen ALICE to optimize cross-department task management and communication. ALICE is the hospitality industry’s leading operations technology, connecting every depar…

Montage Los Cabos Enjoys Increasingly-Positive Guest Reviews with ALICE

Montage Los Cabos has chosen ALICE as their primary platform to implement a guest concierge system and streamline staff and resort communications. ALICE is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff c…

Security and tech trends in the hospitality industry for 2019

The hospitality sector is of course reliant upon fantastic customer service – but sometimes we can overlook the role of both security and technology across the industry. Not only can these issues have their own benefits but they can make other tasks simpler for businesses, from providing…

Success at Walker Hotel Greenwich Village Takes ALICE to New Property in Tribeca

Walker Hotel is expanding its ALICE partnership with its soon-to-open Tribeca location after celebrating a fruitful implementation at Walker Hotel Greenwich Village. Walker Hotel Tribeca is slated to open in Spring 2019 and will use ALICE to streamline staff communication, manage product…

ALICE Integrates with Chauffeur Express for Seamless Concierge Operations at London’s Firmdale Hotels

ALICE, the hospitality industry’s leading concierge and hotel operations technology, is newly-integrated with transportation automation platform Chauffeur Express. The integration, built via ALICE’s Open API, is making it considerably easier for concierges to book guest transportation - …

EXchange Hotel Vancouver: “We Love ALICE Because It’s a One-Stop Shop”

ALICE has helped eliminate teething pains for the recently-opened EXchange Hotel Vancouver by introducing seamless internal communication for staff and a convenient application for guests. The newly-opened EXchange Hotel Vancouver has chosen ALICE to optimize hotel operations and enhanc…
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ALICE Frequently Asked Questions

  • When was ALICE founded?

    ALICE was founded in 2012.

  • Who are ALICE key executives?

    ALICE's key executives are Justin Effron, Dmitry Koltunov and Alex Shashou.

  • How many employees does ALICE have?

    ALICE has 127 employees.

  • Who are ALICE competitors?

    Competitors of ALICE include Hotelcloud, SiteMinder and Conversocial.

  • Where is ALICE headquarters?

    ALICE headquarters is located at 866 6th Ave, New York.

  • Where are ALICE offices?

    ALICE has offices in New York, Los Angeles, Seattle, Orlando and in 5 other locations.

  • How many offices does ALICE have?

    ALICE has 9 offices.