Bright Pattern bridges the growing expectations gap between enterprises and their increasingly more digitally connected customers. The Bright Pattern solution provides a cloud-based contact center and customer experience management platform. This native cloud SaaS supports multiple communication channels (inbound & outbound voice, social media monitoring, email, forums, online chat, and SMS) as well as quality management, knowledgebase, service desk, and surveys. 
Type
Private
HQ
San Bruno, US
Founded
2010
Size (employees)
47 (est)
Bright Pattern was founded in 2010 and is headquartered in San Bruno, US
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Key People/Management at Bright Pattern

Konstantin Kishinsky

Konstantin Kishinsky

Co-Founder and CEO
Sergey Menshikov

Sergey Menshikov

Vice President, Product Management
Alexei Vovenko

Alexei Vovenko

Vice President, Engineering

Bright Pattern Office Locations

Bright Pattern has an office in San Bruno
San Bruno, US (HQ)
275 1111 Bayhill Dr
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Bright Pattern Financials and Metrics

Summary Metrics

Founding Date

2010

Total Funding

$9.5 m

Latest funding size

$2.50 m

Time since last funding

2 years ago

Investors

Bright Pattern's latest funding round in January 2016 was reported to be $2.5 m. In total, Bright Pattern has raised $9.5 m
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Bright Pattern Online and Social Media Presence

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Bright Pattern News and Updates

Bright Pattern Extends Cloud Contact Center Service to the United Kingdom and Republic of Ireland

SAN BRUNO, Calif., June 19, 2018 /PRNewswire/ -- Bright Pattern today announces its expansion in the United Kingdom and the Republic of Ireland with a local point of presence, which will benefit Bright Pattern customers located in the United Kingdom and Republic of Ireland with faster...

Bright Pattern to Unveil Faster, Easier Cloud Customer Service at Customer Contact Week

SAN BRUNO, Calif., June 14, 2018 /PRNewswire/ -- Bright Pattern today announces its participation at the most highly anticipated customer contact event of the year, Customer Contact Week (CCW), in Las Vegas, Nevada. As the world's largest conference and expo event of its type, industry...

CORRECTING and REPLACING Bright Pattern Announces AI Applications for Contact Centers

PRESS RELEASE: Please replace the release dated June 20, 2017 with the following corrected version due to multiple revisions. The corrected release reads: BRIGHT PATTERN ANNOUNCES AI APPLICATIONS FOR CONTACT CENTERS Bright...
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