Bright Pattern is a company that provides a cloud-based contact center and customer experience management platform. It supports communication channels such as voice, text, chat, email, video, messengers, and bots. The company also offers cloud call center software, bots and AI capabilities, interactive voice response, predictive dialer, and other products. Bright Pattern serves the healthcare, tech, insurance, retail, travel and hospitality, finance, telecommunication, education, and governmental industries.