Bright Pattern

OverviewSuggest Edit

Bright Pattern bridges the growing expectations gap between enterprises and their increasingly more digitally connected customers. The Bright Pattern solution provides a cloud-based contact center and customer experience management platform. This native cloud SaaS supports multiple communication channels (inbound & outbound voice, social media monitoring, email, forums, online chat, and SMS) as well as quality management, knowledgebase, service desk, and surveys. 
TypePrivate
Founded2010
HQSouth San Francisco, US
Websitebrightpattern.com
Employee Ratings4.7

Latest Updates

Employees (est.) (Nov 2019)52(+2%)

Key People/Management at Bright Pattern

Konstantin Kishinsky

Konstantin Kishinsky

Co-Founder and CEO
Sergey Menshikov

Sergey Menshikov

Vice President, Product Management
Alexei Vovenko

Alexei Vovenko

Vice President, Engineering
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Bright Pattern Office Locations

Bright Pattern has offices in South San Francisco and Pleasanton
South San Francisco, US (HQ)
Building 83, 611 Gateway Blvd #810
Pleasanton, US
6800 Koll Center Pkwy #220
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Bright Pattern Financials and Metrics

Summary Metrics

Founding Date

2010

Bright Pattern total Funding

$9.5 m

Bright Pattern latest funding size

$2.50 m

Time since last funding

4 years ago

Bright Pattern investors

Bright Pattern's latest funding round in January 2016 was reported to be $2.5 m. In total, Bright Pattern has raised $9.5 m
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Bright Pattern Online and Social Media Presence

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Bright Pattern News and Updates

Bright Pattern Recognized for Highest ROI and Fastest Time to Deploy of All CCaaS Providers

Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd's CCaaS Report with Best ROI, ROI payback time, and time to implement SOUTH SAN FRANCISCO, Calif., Nov. 13, 2019 /PRNewswire/ -- Bright Pattern announces recent recognition by...

World Leading Healthcare Company Deploys Bright Pattern Contact Center

SOUTH SAN FRANCISCO, Calif., Oct. 24, 2019 /PRNewswire/ -- A leading healthcare organization known for simplifying the healthcare experience has recently deployed Bright Pattern Contact Center for its omnichannel contact center platform. The company is one of the world's largest managed...

Bright Pattern Recognized as Leader in G2 Crowd Fall CCaaS Report

SOUTH SAN FRANCISCO, Calif., Oct. 8, 2019 /PRNewswire/ -- Bright Pattern today announces recognition from G2 Crowd as a leader among top CCaaS providers with the best ROI in the Fall 2019 CCaaS Report. Bright Pattern outranked top contact center infrastructure vendors for overall customer...

Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider

Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, profiled by Frost & Sullivan as top-performing cloud contact center provider SOUTH SAN FRANCISCO, Calif., Sept. 24, 2019 /PRNewswire/ -- Bright Pattern today announces recognition...

Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience

SAN BRUNO, Calif., Sept. 19, 2019 /PRNewswire/ -- A leading consumer electronics organization known for innovation and expert device design has recently deployed Bright Pattern Contact Center with a global Bright Pattern partner for its omnichannel contact center platform in North America....

New Bright Pattern Customer Experience Survey Finds Only 22% of Companies Offer Omnichannel Conversations

SAN BRUNO, Calif., Sept. 17, 2019 /PRNewswire/ -- Adoption of digital channels continues to increase in U.S. contact centers. According to Canam Research, 83% of contact centers in the U.S. report using one or more channels in addition to their voice channel. But only 22% of contact...
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Bright Pattern Frequently Asked Questions

  • When was Bright Pattern founded?

    Bright Pattern was founded in 2010.

  • Who are Bright Pattern key executives?

    Bright Pattern's key executives are Konstantin Kishinsky, Sergey Menshikov and Alexei Vovenko.

  • How many employees does Bright Pattern have?

    Bright Pattern has 52 employees.

  • Who are Bright Pattern competitors?

    Competitors of Bright Pattern include TapInfluence, Actimo and Ensygnia.

  • Where is Bright Pattern headquarters?

    Bright Pattern headquarters is located at Building 83, 611 Gateway Blvd #810, South San Francisco.

  • Where are Bright Pattern offices?

    Bright Pattern has offices in South San Francisco and Pleasanton.

  • How many offices does Bright Pattern have?

    Bright Pattern has 2 offices.