Bright Pattern
OverviewSuggest Edit
Bright Pattern bridges the growing expectations gap between enterprises and their increasingly more digitally connected customers. The Bright Pattern solution provides a cloud-based contact center and customer experience management platform. This native cloud SaaS supports multiple communication channels (inbound & outbound voice, social media monitoring, email, forums, online chat, and SMS) as well as quality management, knowledgebase, service desk, and surveys.
| Type | Private | |
| Founded | 2010 | |
| HQ | South San Francisco, US | Map |
| Website | brightpattern.com | |
| Employee Ratings | More |
Recent NewsAll News
- Bright Pattern Recognized for Highest ROI and Fastest Time to Deploy of All CCaaS Providers
- World Leading Healthcare Company Deploys Bright Pattern Contact Center
- Bright Pattern Recognized as Leader in G2 Crowd Fall CCaaS Report
- Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider
Latest Updates
| Employees (est.) (Nov 2019) | 52 | (+2%) |
Key People/Management at Bright Pattern
Konstantin Kishinsky
Co-Founder and CEO
Sergey Menshikov
Vice President, Product Management
Alexei Vovenko
Vice President, Engineering
Bright Pattern Office Locations
Bright Pattern has offices in South San Francisco and Pleasanton
South San Francisco, US (HQ)
Building 83, 611 Gateway Blvd #810
Pleasanton, US
6800 Koll Center Pkwy #220
Bright Pattern Financials and Metrics
Summary Metrics
Founding Date | 2010 |
Bright Pattern total Funding | $9.5 m |
Bright Pattern latest funding size | $2.50 m |
Time since last funding | 4 years ago |
Bright Pattern investors | Cervin Ventures |
Bright Pattern's latest funding round in January 2016 was reported to be $2.5 m. In total, Bright Pattern has raised $9.5 m
Bright Pattern Online and Social Media Presence
3.16k Twitter followers
Bright Pattern has 3.16k Twitter Followers. The number of followers has decreased 1.1% month over month and decreased 1.5% quarter over quarter
Bright Pattern's Trends
Twitter Engagement Stats for @BrightPatternUS
9.1k
Tweets
809
Following
3.2k
Followers
26
Tweets last 30 days
1
Avg. likes per Tweet
65.4%
Tweets with engagement
Bright Pattern News and Updates
November 13, 2019
Bright Pattern Recognized for Highest ROI and Fastest Time to Deploy of All CCaaS Providers
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd's CCaaS Report with Best ROI, ROI payback time, and time to implement SOUTH SAN FRANCISCO, Calif., Nov. 13, 2019 /PRNewswire/ -- Bright Pattern announces recent recognition by...
October 24, 2019
World Leading Healthcare Company Deploys Bright Pattern Contact Center
SOUTH SAN FRANCISCO, Calif., Oct. 24, 2019 /PRNewswire/ -- A leading healthcare organization known for simplifying the healthcare experience has recently deployed Bright Pattern Contact Center for its omnichannel contact center platform. The company is one of the world's largest managed...
October 08, 2019
Bright Pattern Recognized as Leader in G2 Crowd Fall CCaaS Report
SOUTH SAN FRANCISCO, Calif., Oct. 8, 2019 /PRNewswire/ -- Bright Pattern today announces recognition from G2 Crowd as a leader among top CCaaS providers with the best ROI in the Fall 2019 CCaaS Report. Bright Pattern outranked top contact center infrastructure vendors for overall customer...
September 24, 2019
Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, profiled by Frost & Sullivan as top-performing cloud contact center provider SOUTH SAN FRANCISCO, Calif., Sept. 24, 2019 /PRNewswire/ -- Bright Pattern today announces recognition...
September 19, 2019
Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience
SAN BRUNO, Calif., Sept. 19, 2019 /PRNewswire/ -- A leading consumer electronics organization known for innovation and expert device design has recently deployed Bright Pattern Contact Center with a global Bright Pattern partner for its omnichannel contact center platform in North America....
September 17, 2019
New Bright Pattern Customer Experience Survey Finds Only 22% of Companies Offer Omnichannel Conversations
SAN BRUNO, Calif., Sept. 17, 2019 /PRNewswire/ -- Adoption of digital channels continues to increase in U.S. contact centers. According to Canam Research, 83% of contact centers in the U.S. report using one or more channels in addition to their voice channel. But only 22% of contact...
Bright Pattern Blogs
November 26, 2019
Technology for Call Center Efficiency
November 14, 2019
The Real ROI of Top Cloud Call Center Providers
November 13, 2019
Title: Life of a Call Center Agent Pt. 2 – The Outbound Call center
November 08, 2019
Call Center Software for Small Business: What to Look For
October 30, 2019
Life of a Call Center Agent Pt. 1 – The IT Service Desk
October 24, 2019
CCW Europe: Key Takeaways
Bright Pattern Frequently Asked Questions
When was Bright Pattern founded?
Bright Pattern was founded in 2010.
Who are Bright Pattern key executives?
Bright Pattern's key executives are Konstantin Kishinsky, Sergey Menshikov and Alexei Vovenko.
How many employees does Bright Pattern have?
Bright Pattern has 52 employees.
Who are Bright Pattern competitors?
Competitors of Bright Pattern include TapInfluence, Actimo and Ensygnia.
Where is Bright Pattern headquarters?
Bright Pattern headquarters is located at Building 83, 611 Gateway Blvd #810, South San Francisco.
Where are Bright Pattern offices?
Bright Pattern has offices in South San Francisco and Pleasanton.
How many offices does Bright Pattern have?
Bright Pattern has 2 offices.
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