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Astea International is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea’s solutions link processes, people, parts, and data to empower companies and provide the agility they need to achieve sustainable value in less time, and successfully compete in a global economy. Since 1979, Astea has been helping more than 600 companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point. ... Show more
TypePublic
Founded1979
HQHorsham, US
Websiteastea.com
Employee Ratings2.1

Latest Updates

Employees (est.) (Feb 2019)171
Revenue (FY, 2017)$26.3 M(+3%)

Key People/Management at Astea International

Zack B. Bergreen

Zack B. Bergreen

Chief Executive Officer and Chairman
Fredric Etskovitz

Fredric Etskovitz

Chief Financial Officer and Treasurer
David F. Giannetto

David F. Giannetto

Chief Financial Officer and Treasurer
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Astea International Office Locations

Astea International has offices in Horsham and North Sydney
Horsham, US (HQ)
240 Gibraltar Rd
North Sydney, AU
12 56 Berry St
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Astea International Financials and Metrics

Astea International Revenue

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Astea International's revenue was reported to be $26.33 m in FY, 2017
USD

Revenue (Q3, 2018)

7.1m

Gross profit (Q3, 2018)

2.3m

Gross profit margin (Q3, 2018), %

32.4%

Net income (Q3, 2018)

(70.0k)

EBIT (Q3, 2018)

(5.0k)

Cash (30-Sep-2018)

1.3m
Annual
USDFY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Revenue

20.3m20.7m23.0m25.8m26.3m

Revenue growth, %

2%11%12%

Cost of goods sold

14.3m15.2m17.1m16.9m18.4m

Gross profit

6.0m5.5m5.8m8.9m7.9m
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Revenue

5.3m4.8m5.3m5.1m5.9m6.5m5.2m5.3m5.7m5.7m6.0m6.0m6.5m6.7m6.6m7.1m

Cost of goods sold

3.5m3.9m3.6m3.8m4.2m4.6m4.6m4.0m4.5m3.8m4.5m4.4m4.5m4.5m4.2m4.8m

Gross profit

1.8m986.0k1.7m1.3m1.7m1.9m602.0k1.3m1.1m1.9m1.5m1.6m2.0m2.2m2.5m2.3m

Gross profit Margin, %

34%20%31%26%28%29%12%25%20%34%25%26%31%33%37%32%
Annual
USDFY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Cash

1.1m1.3m1.7m661.0k1.9m

Accounts Receivable

61.9m

Inventories

Current Assets

5.9m5.9m7.6m6.6m8.8m
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Cash

925.0k692.0k1.2m1.1m1.4m1.5m1.3m1.5m1.4m878.0k965.0k1.3m1.3m1.5m1.4m1.3m

Current Assets

6.3m5.1m5.8m6.5m7.6m7.9m7.6m7.3m6.4m6.6m6.4m6.9m7.8m9.1m8.9m9.2m

PP&E

346.0k214.0k193.0k192.0k169.0k161.0k173.0k164.0k158.0k146.0k123.0k114.0k109.0k104.0k102.0k94.0k

Goodwill

1.5m1.5m1.5m1.5m1.5m1.5m1.5m
Annual
USDFY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(3.0m)(3.4m)(4.4m)410.0k99.0k

Depreciation and Amortization

2.2m(3.8m)3.9m2.4m2.7m

Inventories

Accounts Payable

(297.0k)(843.0k)3.4m190.0k618.0k
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Net Income

(2.1m)(1.3m)(2.0m)(2.8m)(793.0k)(1.1m)(2.4m)(697.0k)(1.7m)(1.6m)(679.0k)(906.0k)(720.0k)6.0k304.0k

Depreciation and Amortization

1.5m931.0k1.8m2.8m1.1m2.3m3.4m589.0k1.2m1.6m714.0k1.3m726.0k1.2m

Accounts Payable

31.0k(288.0k)(287.0k)(275.0k)640.0k449.0k525.0k245.0k70.0k(202.0k)91.0k616.0k455.0k(112.0k)(206.0k)

Cash From Operating Activities

(2.0k)348.0k889.0k1.4m296.0k1.2m1.9m851.0k1.4m1.4m1.2m2.3m2.1m586.0k1.4m
USDY, 2018

Financial Leverage

-3.5 x
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Astea International Online and Social Media Presence

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Astea International News and Updates

Field Service Management (FSM) Software Market 2018 Global Analysis By Key Players – Astea International, ClickSoftware, IFS, Oracle, Accruent, Comarch

WiseGuyReports.Com Publish a New Market Research Report On –“ Field Service Management (FSM) Software Market 2018 Global Analysis By Key Players – Astea International, ClickSoftware, IFS, Oracle, Accruent, Comarch”. Posted via Industry Today. Follow us on Twitter @IndustryToday

Astea International Earns Frost & Sullivan's 2018 Company of the Year Award in Mobile Field Service Management

HORSHAM, Pa., Dec. 10, 2018 /PRNewswire/ -- Astea International Inc., a leading global provider of field service management and mobility solutions, announced today that it has earned the 2018 Company of the Year Award in Mobile Field Service Management from Frost & Sullivan. Based on its...

Work Order Management Systems Global Market 2018-2023: IBM, Microsoft, Oracle, SAP SE, Astea International, Infor

Wiseguyreports.Com Publish New Market Research Report On -“Work Order Management Systems Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2023” Posted via Industry Today. Follow us on Twitter @IndustryToday

Astea International lanza Alliance Enterprise™, la última versión de su plataforma de movilidad y gestión de servicios

- Astea International lanza Alliance Enterprise™, la última versión de su galardonada plataforma de movilidad y gestión de servicios de campo Alliance Alliance Enterprise ofrece una tecnología de nivel empresarial concebida para unificar el cada vez más complejo ecosistema de servicio...

Astea International gibt die Markteinführung von Alliance Enterprise™ bekann - der neuesten Version seiner preisgekrönten Alliance Plattform für Außendienstmanagement und Mobilität.

Alliance Enterprise bietet Unternehmenstechnologie zur Vereinheitlichung des immer komplexer werdenden Service-Ökosystems HORSHAM, Pennsylvania, 12. September 2018 /PRNewswire/ -- Astea International Inc., ein weltweit führender Anbieter von Außendienstmanagement- und Mobilitätslösungen,...
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Astea International Blogs

Astea Introduces Alliance Warehouse Edge™ Mobile Application

Astea International Introduces Alliance Warehouse Edge™ Mobile Application to Make Warehouse Workers Fully Mobile Warehouse Edge enables warehouse workers to perform all their daily activities on a mobile device. This new native mobile application also enables full warehouse management capabilities …

[Report] Are Chat Bots the Future of Service?

See why more companies are trading in live support for these conversational agents to deliver greater value to their shareholders and customers. Whether inquiring about your phone bill or checking into your hotel room, you have probably received service through a chat bot by now. With today’s custom…

IoT Meets Field Service Management

See why The Internet of Things (IoT) is one of the biggest buzz words in the business press today, particularly relevant to any discussion about the future of Field Service Management (FSM) software. By Steve Scott, Managing Director, Astea APAC Fundamentally, IoT is about devices being connected to…

[VIDEO] Astea Customer Success Story – Instron

See how manufacturing industry leader tackled customer relations and service gaps to create a seamless workflow. Astea’s Director of Global Marketing, Emily Hackman, sat down with John Durkin, Business Unit Manager for the Americas from Instron to discuss how the company overcame its operational and…

[REPORT]: Benchmarking Tech Adoption in the Medical Device Industry

In this research report from Astea and WBR Insights, see how field service organizations in the medical device industry are prioritizing patient satisfaction with field service management software. Field service management (FSM) technology is critically important to any service-driven industry’s suc…

[INFOGRAPHIC] Keep your millennial employees and attract the next generation

Download our infographic to find out how you could win the global talent war for millennial talent by understanding who they are and what they want from an employer. The lack of skilled workers continues to plague service companies, who are scrambling to fill the shoes of retiring baby boomers. In a…
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Astea International Company Life and Culture

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Astea International Frequently Asked Questions

  • When was Astea International founded?

    Astea International was founded in 1979.

  • Who are Astea International key executives?

    Astea International's key executives are Zack B. Bergreen, Fredric Etskovitz and David F. Giannetto.

  • How many employees does Astea International have?

    Astea International has 171 employees.

  • What is Astea International revenue?

    Latest Astea International annual revenue is $26.3 m.

  • What is Astea International revenue per employee?

    Latest Astea International revenue per employee is $154 k.

  • Who are Astea International competitors?

    Competitors of Astea International include Jampp, Magic Software and Bringg.

  • Where is Astea International headquarters?

    Astea International headquarters is located at 240 Gibraltar Rd, Horsham.

  • Where are Astea International offices?

    Astea International has offices in Horsham and North Sydney.

  • How many offices does Astea International have?

    Astea International has 2 offices.