OverviewSuggest Edit

Aircall is an advanced call center software, complete business phone and contact center natively integrated in any CRM. The software helps its users create and manage their entire phone system, set up dynamic and intelligent call queues, create personalized caller journeys, and automatically route calls to the right representative from anywhere in the world.

TypePrivate
Founded2014
HQParis, FR
Websiteaircall.io
Employee Ratings4.9

Latest Updates

Employees (est.) (Jun 2021)465(+3%)
Cybersecurity ratingAMore

Key People/Management at Aircall

Olivier Pailhes

Olivier Pailhes

Co-Founder & CEO
Romain Bichet

Romain Bichet

CFO
Jonathan Anguelov

Jonathan Anguelov

Co-Founder & COO
Xavier Durand

Xavier Durand

Co-Founder & Software Engineer
Pierre-Baptiste Béchu

Pierre-Baptiste Béchu

TitleDirector of Platform and Infrastructure
Show more

Aircall Office Locations

Aircall has offices in Paris and New York
Paris, FR (HQ)
11 Rue Saint-Georges
New York, NY, US
233 Park Ave S floor 11
New York, NY, US
33 W 17th St
Show all (3)

Aircall Financials and Metrics

Summary Metrics

Founding Date

2014

Aircall total Funding

$105.6 m

Aircall latest funding size

$65 m

Time since last funding

a year ago

Aircall investors

Aircall's latest funding round in May 2020 was reported to be $65 m. In total, Aircall has raised $105.6 m
Show all financial metrics

Aircall Operating Metrics

Aircall's Customers was reported to be 5 k in May, 2020.
Feb, 2017May, 2020

Customers

2 k5 k
Show all operating metrics

Aircall Cybersecurity Score

Cybersecurity ratingPremium dataset

A

90/100

SecurityScorecard logo

Aircall Online and Social Media Presence

Embed Graph

Aircall News and Updates

Call center software startup Aircall raises $65M

French call center software startup Aircall SE looks likely to be one of the beneficiaries of the COVID-19 pandemic after raising $65 million in a round of funding that brings its total amount raised to north of $100 million. DTCP led the Series C round, which saw participation from new investors S…

Aircall raises $65 million to grow its cloud-based contact center platform

Aircall, a cloud-based contact center platform for businesses, has raised $65 million in a series C round of funding led by DTCP.

Paris-based Aircall raises $65 million Series C to expand cloud-based telephony platform

French cloud-based telephony platform Aircall has raised $65 million in Series C funding to capitalise on the surge in remote communication needs. The round was led by DTCP, with participation from new investors Swisscom and Adam Street, as well as existing investors Balderton Capital, Draper Esprit…

Aircall raises $65 million for its cloud-based phone system

Aircall has raised a $65 million Series C round (€60.2 million) with DTCP leading the round, Adam Street participating and existing investors eFounders, Draper Esprit, Balderton and NextWorld injecting more money in the company. Overall, Aircall has raised $106 million. Aircall is building a softwar…

Aircall Caps Year of Exceptional Growth by Raising $65 Million of New Investment

This new round reinforces Aircall's mission to replace outdated phone systems with an integrated voice platform NEW YORK and PARIS, May 27, 2020 /PRNewswire/ -- Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls...

Cloud-based phone system Aircall raises $65m amid home working boom

Cloud-based phone system Aircall has raised $65m in Series 3 funding led by DTCP, as demand for the firm’s technology The post Cloud-based phone system Aircall raises $65m amid home working boom appeared first on CityAM.
Show more

Aircall Blogs

How to Increase Customer Engagement by Creating an Omnichannel Experience

Today’s customers don’t buy products in a vacuum. When they decide to do business with a company, they also consider the relationship they have with that company. They also think about how that company reflects their own values. To address this sentiment, you need to increase customer engagement and…

Excelling at the #1 Factor That Defines Good Customer Service

Your customers’ most direct point of interaction with your business is customer service. And that means the results of these customer service interactions can make or break their impression of your business. Providing good customer service then becomes imperative if you want your customers to see yo…

Are You Measuring Team Performance Effectively? 10 Tips to Create Top Performers

How well your teams perform reflects the quality of leadership within your call center and the way your leaders measure team performance. Effective call center leaders strive to make every team member a top performer. For that to happen, leaders need to define what a top performer is and establish h…

Using Voice Communication to Create Lasting Customer Impressions

Voice communication is a powerful tool for persuading and influencing small business customers. Today, customers generally prefer to do business over the phone or via digital means rather than take time out of their day to visit your business office. While in-person communication is ideal for certai…

How to Evaluate Which Customer Service Channels to Prioritize

Multiple studies, articles, and experts highlight the importance of delivering excellent customer service. But rarely do they discuss the concrete steps to achieving it. Choosing the most effective customer service channels is a good way to start. One challenge? Customer expectations are higher than…

How We Created the Best Sales Compensation Model

The best product or service in the world will never get off the ground without a high-performance sales team to close its deals.  Developing a team like that requires you to attract and retain top-level sales talent. That means building the best sales compensation model you can to incentivize your s…
Show more

Aircall Frequently Asked Questions

  • When was Aircall founded?

    Aircall was founded in 2014.

  • Who are Aircall key executives?

    Aircall's key executives are Olivier Pailhes, Romain Bichet and Jonathan Anguelov.

  • How many employees does Aircall have?

    Aircall has 465 employees.

  • Who are Aircall competitors?

    Competitors of Aircall include Vocalcom, Placetel and Talkdesk.

  • Where is Aircall headquarters?

    Aircall headquarters is located at 11 Rue Saint-Georges, Paris.

  • Where are Aircall offices?

    Aircall has offices in Paris and New York.

  • How many offices does Aircall have?

    Aircall has 3 offices.