Wootric is a technology company that develops customer experience management software and an AI-powered platform. Wootric’s platform uses CX metric surveys to gather customer feedback on channels and utilizes machine learning algorithms to auto categorize and assign sentiment, which allows users to see trends and analyze by source or business driver.

Parent CompanyInmoment
HQSan Francisco, CA, US
Cybersecurity ratingBMore
Wootric was founded in 2013 and is headquartered in San Francisco, CA, US

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Wootric Office Locations

Wootric has an office in San Francisco
San Francisco, CA, US (HQ)
233 Sansome St 2nd Floor, San Francisco
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Wootric Financials and Metrics

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$2.6 m


In total, Wootric had raised $2.6 m. Wootric is a subsidiary of Inmoment

Wootric Cybersecurity Score

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Wootric Online and Social Media Presence

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Wootric Company Culture

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Wootric News and Updates

InMoment Acquires Digital Feedback Leader Wootric to Accelerate Pursuit of Experience Improvement for Worlds Leading Brands

SALT LAKE CITY (January 6, 2021)—InMoment ® , the leading provider of Experience Improvement (XI)™ solutions, announced it has acquired Wootric, the fast-growth leader of the digital feedback industry, to provide businesses unique solutions to speed their successful transformation to digital.read mo…

Wootric Blogs

B2B Now Feels B2C. Here’s How to Consumerize Your Enterprise Product

Customer expectations drive the value of CX. Continuously meet or exceed expectations, and delighted customers will return and even become vocal advocates for your product and brand.  Don’t let the terms B2C (Business to Consumer) and B2B (Business to Business) confuse you. Your end-user is a human …

3 Ways Your SaaS Finance Team Can Contribute to CX

You need to integrate information across your company to create an exceptional CX for your customers.  Your staff may be on separate teams with different functions, but that doesn’t mean they should work in silos. Disjointed teams can cause significant problems for your business. In a survey of 700 …

The Key to Product Led Growth? Lose the Friction!

In the world of SaaS, we have entered the era of Product Led Growth (PLG), where the product rules. PLG empowers your product team to lead customer acquisition and retention and take ownership of your customer’s journey. With great power comes great responsibility. It’s not enough for your product t…

Advanced NPS: Target Surveys by Customer Segment

When you begin using Net Promoter Score (NPS) surveys as part of your CX program, you should probably keep it simple. That means surveying every customer with the same NPS question on a cadence that makes sense for your business. As your customer experience program matures, there are scenarios where…

How & Why You Should Customize the NPS Follow-up Question

There are a lot of ways to learn about your customers. You can pick up the phone, send out a survey, invite them to a customer event, or use a well-known method to learn more about who they are.

What is NPS: the Concept and Formula

You hear the term tossed around in most any meeting focused on customers: “What’s the NPS? How many Promoters do we have? How many Detractors?” You may be asking yourself “What is NPS and what should we be doing with it?”  Net Promoter Score (NPS) is a simple, powerful measure of customer loyalty. B…
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Wootric Frequently Asked Questions

  • When was Wootric founded?

    Wootric was founded in 2013.

  • How many employees does Wootric have?

    Wootric has 17 employees.

  • Who are Wootric competitors?

    Competitors of Wootric include Digital Social Retail, Humley and Qoala.

  • Where is Wootric headquarters?

    Wootric headquarters is located at 233 Sansome St 2nd Floor, San Francisco, San Francisco.

  • Where are Wootric offices?

    Wootric has an office in San Francisco.

  • How many offices does Wootric have?

    Wootric has 1 office.