OverviewSuggest Edit

Whatfix is an award-winning SaaS-based platform that allows businesses create interactive guides on their web platforms. The company's patent-pending technology can be integrated with ease across all user touch-points inside web applications. Whatfix empowers businesses to ease user onboarding, improve support and reduce training effort. Companies can also measure the effectiveness of user engagement using Whatfix advanced analytics.

HQBengaluru, IN
Employee Ratings4.5
Overall CultureA+

Latest Updates

Employees (est.) (Sept 2021)630(+6%)
Cybersecurity ratingBMore

Key People/Management at Whatfix

Khadim Batti

Khadim Batti

CEO & Co-Founder
Alok Goyal

Alok Goyal

Board Member
Shweta Bhatia

Shweta Bhatia

Board Member
Vara Kumar

Vara Kumar

CPTO & Co-Founder
Sanjay Aggarwal

Sanjay Aggarwal

Board Member
Ashish Gupta

Ashish Gupta

Board Member
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Whatfix Office Locations

Whatfix has offices in Bengaluru, Atlanta, San Jose, Melbourne and in 1 other location
Bengaluru, IN (HQ)
Sierra Cartel Coworking Space, No.91, 17th cross, 14th Main Rd, Sector 4, HSR Layout
Melbourne, AU
Level 33/101 Collins St
Manchester, GB
1 St Peter's Square
Atlanta, GA, US
1175 Peachtree St NE
San Jose, CA, US
2107 N 1st St
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Whatfix Financials and Metrics

Summary Metrics

Founding Date


Whatfix total Funding

$140 m

Whatfix latest funding size

$90 m

Time since last funding

3 months ago

Whatfix investors

Whatfix's latest funding round in June 2021 was reported to be $90 m. In total, Whatfix has raised $140 m
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Whatfix Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

Whatfix Online and Social Media Presence

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Whatfix Company Culture

  • Overall Culture



  • CEO Rating



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Whatfix News and Updates

SoftBank-backed Whatfix acquires Indian learning management platform

Nittio Learn's founders and team will join Whatfix as part of the acquisition.

Whatfix acquires Nittio Learn to advance its training capabilities

The acquisition will advance the company’s application training capability by making learning more personalised, adaptive and richer. Nittio Learn's toolset, including additional content options, assessment capabilities, and training course allocation, works holistically with Whatfix.

Whatfix announces first ESOP buyback; assigns $4.3M to scheme

All eligible current and former employees will have the option to liquidate up to 35 percent of their vested ESOPs.

[Jobs Roundup] These openings may help you land a role at digital adoption solutions startup Whatfix

Whatfix is a digital adoption solutions provider that disrupts application training, learning, and support content by providing contextual, interactive, real-time, and autonomous user guidance.

SoftBank leads $90m round of digital adoption platform Whatfix

Whatfix plans to continue growing its footprint in the US while accelerating its expansion into new markets such as Asia Pacific and Europe.

Whatfix nabs $90M to help workers onboard and get the most out of their IT stacks

“Digital transformation” has been on the mind of many an organization in the last year: the pandemic and the shift it’s brought to how we work are speeding up investments in new apps, infrastructure and work practices to improve productivity regardless of where we sit all day. Now, it looks like we’…
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Whatfix Blogs

15 Best Customer Knowledge Base Examples in 2021

Your customers have questions, and they need answers now. Creating a knowledge base is a fantastic way to make sure your customers learn how to use your product and troubleshoot their issues. But if your knowledge base is incomplete or hard to navigate, it may cause more frustration than it relieves…

What Is Digital Innovation? +Corporate Benefits & Examples (2021)

Complete digitization came as a surprise to many organizations at the beginning of the COVID-19 pandemic, as businesses across industries realized they lacked digital maturity. However,  digital innovation became a necessity for business continuity. Deloitte suggests that by implementing digital tec…

Whatfix Recognized as a Leader and Star Performer in Digital Adoption Platforms (DAP) PEAK Matrix® Assessment by Everest Group

Whatfix receives top honors for the second year in a row from leading global research firm Everest Group for enhancing employee experience, maximizing productivity, and improving business outcomes. SAN JOSE, Calif., September 14, 2021 – Whatfix announced today that it has been recognized yet again a…

53+ Key ERP Statistics Buyers Need to Know (2021)

Enterprise resource planning (ERP) systems are efficient tools used by enterprise and SMB businesses to manage day-to-day activities. With an ERP system, companies can track and monitor activities such as procurement, project management, accounting, compliance, and more in a streamlined manner.  Alt…

15 Best Corporate Training Programs & Courses (2021)

The COVID-19 pandemic has highlighted the importance of an agile workforce. To foster an agile workforce, a holistic approach to talent management is essential, where organizations focus on the skill development of employees via corporate training programs.  Since an organization is only as good as …

12 Types of Technical Documentation +Examples (2021)

All companies across industries needs technical documentation. It doesn’t matter if it’s consumer-focused such as instructions on how to put together a dresser, or to your internal staff on the best practices for filing invoices – every standardized process needs proper documentation. Technical docu…
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Whatfix Frequently Asked Questions

  • When was Whatfix founded?

    Whatfix was founded in 2013.

  • Who are Whatfix key executives?

    Whatfix's key executives are Khadim Batti, Alok Goyal and Shweta Bhatia.

  • How many employees does Whatfix have?

    Whatfix has 630 employees.

  • Who are Whatfix competitors?

    Competitors of Whatfix include WalkMe, UserIQ and Zaius.

  • Where is Whatfix headquarters?

    Whatfix headquarters is located at Sierra Cartel Coworking Space, No.91, 17th cross, 14th Main Rd, Sector 4, HSR Layout, Bengaluru.

  • Where are Whatfix offices?

    Whatfix has offices in Bengaluru, Atlanta, San Jose, Melbourne and in 1 other location.

  • How many offices does Whatfix have?

    Whatfix has 5 offices.