OverviewSuggest Edit

Ushur automates service workflows in both backend process and conversational interfaces harnessing the power of artificial intelligence and machine learning technology. The Company's software carries customer support, claims processing, sales enablement, billing, cognitive FAQ and agent assistance solutions.

TypePrivate
Founded2014
HQSanta Clara, CA, US
Websiteushur.com
Employee Ratings4.6

Latest Updates

Employees (est.) (Sept 2021)122(+4%)
Cybersecurity ratingBMore
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Key People/Management at Ushur

Henry Peter

Henry Peter

Co-Founder & CTO
Sreevathsa Duglapura

Sreevathsa Duglapura

VP & GM India
Jay Berryhill

Jay Berryhill

VP of Worldwide Sales & Business Development
Bhaskar Ghosh

Bhaskar Ghosh

Director
Vandana Rao

Vandana Rao

VP of Customer Growth
David Moskowitz

David Moskowitz

Director
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Ushur Office Locations

Ushur has offices in Santa Clara and Bengaluru
Santa Clara, CA, US (HQ)
3975 Freedom Cir #825
Bengaluru, IN
27th Main Rd & 15th Cross Rd, PWD Quarters, 1st Sector, HSR Layout
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Ushur Financials and Metrics

Summary Metrics

Founding Date

2014

Ushur total Funding

$42 m

Ushur latest funding size

$5 m

Time since last funding

8 months ago

Ushur investors

Ushur's latest funding round in February 2021 was reported to be $5 m. In total, Ushur has raised $42 m
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Ushur Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

SecurityScorecard logo

Ushur Online and Social Media Presence

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Ushur News and Updates

Ushur Forms AI Research Group to Power the Future of Customer Experience Automation

Ushur AI Lab aims to simplify customer engagement technology for enterprises and business users Ushur AI Lab aims to simplify customer engagement technology for enterprises and business users

Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx With Transformed Member Experiences and Improved HEDIS Measures

New AI-enabled journey drives unparalleled efficiency over all channels of engagement for Open Enrollment across ACA, Medicare and Employer Group Plans New AI-enabled journey drives unparalleled efficiency over all channels of engagement for Open Enrollment across ACA, Medicare and Employer Group Pl…

Ushur Closes $5M Series B Extension from Aflac Ventures and Iron Pillar

AI-powered insurtech platform aims to transform digital customer engagement AI-powered insurtech platform aims to transform digital customer engagement

Ushur Taps Insurance Industry Veterans for Leadership Team

Seasoned pros expand executive ranks and deepen insurance expertise Seasoned pros expand executive ranks and deepen insurance expertise

FINEOS Teams with Ushur to Automate Customer Engagement

FINEOS AdminSuite integrates Ushur’s no-code workflows and conversational AI FINEOS AdminSuite integrates Ushur’s no-code workflows and conversational AI

AI startup Ushur bags $25M to automate customer interactions

Santa Clara, Calif.-based Ushur Inc. has secured $25 million in fresh funding to help enterprises automate how they manage support requests and other customer interactions. The investment, announced today, was led by Third Point Ventures with participation from 8VC. Ushur provides a cloud service t…
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Ushur Blogs

Ushur Community: Opportunities to Learn, Connect, Discover and Transform

Ushur Community: Opportunities to Learn, Connect, Discover and Transform Written by - Leandra Naranjo, Community Manager, at Ushur Ushur is…

How Open Enrollment Automation can improve employees and health payers bottomline

How Open Enrollment Automation can improve employees' and health payers' bottomline Introduction  In this three-part series of blog posts, we…

3 Steps to Improve the Insurance Claims Experience

3 Steps to Improve the Insurance Claims Experience The Insurance Claims Experience Most of the time customers are going through the claim process after some kind of accident or emergency, whether it is personal, at their place of work, or affecting their entire community. Customers start the insuran…

Health Risk Assessment and Care Programs

Health Risk Assessment and Care Programs Easing the HRA Data Gathering Processes In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health plans.  And yet it is an event that many employees overlook, do not understand, and are p…

Ushur joins ACORD to offer insurance forms process automation

ACORD MEMBERSHIP Ushur, creator of the no-code AI-powered Customer Experience Automation™ platform that seamlessly automates policyholder, claimant, member, agent, broker, and provider interactions, announces its membership with Association for Cooperative Operations Research and Development (ACORD)…

Open Enrollment : Guiding Employee Benefit Choices

Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people who sign up for coverage during open enrollment, the wider the risk pool is. Similarly, having more employees sign up for the group benefits offered by an employer during o…
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Ushur Frequently Asked Questions

  • When was Ushur founded?

    Ushur was founded in 2014.

  • Who are Ushur key executives?

    Ushur's key executives are Henry Peter, Sreevathsa Duglapura and Jay Berryhill.

  • How many employees does Ushur have?

    Ushur has 122 employees.

  • Who are Ushur competitors?

    Competitors of Ushur include Machina Labs, Chatbots.Studio and GoodAI.

  • Where is Ushur headquarters?

    Ushur headquarters is located at 3975 Freedom Cir #825, Santa Clara.

  • Where are Ushur offices?

    Ushur has offices in Santa Clara and Bengaluru.

  • How many offices does Ushur have?

    Ushur has 2 offices.