OverviewSuggest Edit

UserZoom is a provider of user experience (UX) insights solution for quick design iteration, user-focused product decisions, and measuring UX performance. Its platform features a range of UX research capabilities including usability testing, interviews, surveys, live intercept, click testing, tree testing, card sorting, and participant recruiting. The company serves the healthcare, banking, finance, e-commerce, retail, enterprise technology, media, entertainment, gaming, and gambling industries.

TypePrivate
Founded2007
HQSan Jose, CA, US
Websiteuserzoom.com
Employee Ratings4.4
Overall CultureA+

Latest Updates

Employees (est.) (Sept 2021)351(+4%)
Revenue (FY, 2015)£1.9 M(+26%)
Cybersecurity ratingAMore

Key People/Management at UserZoom

Dan Fishback

Dan Fishback

Co-CEO & Chairman of the Board
Alfonso De La Nuez

Alfonso De La Nuez

Co-CEO and Co-Founder, Director
Xavier Mestres

Xavier Mestres

Head of R&D, CTO & Co-Founder, Director
Bill Phelps

Bill Phelps

COO
Jamie Mellalieu

Jamie Mellalieu

CRO
Kuldeep Kelkar

Kuldeep Kelkar

SVP, Global UX Research
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UserZoom Office Locations

UserZoom has offices in San Jose, Denver, New York, Barcelona and in 2 other locations
San Jose, CA, US (HQ)
10 Almaden Blvd #250
Denver, CO, US
1801 Broadway #720
New York, NY, US
32 W 39th St
Barcelona, ES
Avinguda Diagonal, 618, 3ºD
Madrid, ES
Calle de O'Donnell, 12, 2ª
Manchester, GB
Unit 11, Royal Mills, Redhill St
Show all (6)

UserZoom Financials and Metrics

Summary Metrics

Founding Date

2007

UserZoom total Funding

$136.4 m

UserZoom latest funding size

$100 m

Time since last funding

5 months ago

UserZoom investors

UserZoom's latest funding round in April 2021 was reported to be $100 m. In total, UserZoom has raised $136.4 m
Show all financial metrics

UserZoom Revenue

Embed Graph
View revenue for all periods
UserZoom's revenue was reported to be £1.88 m in FY, 2015 which is a 25.3% increase from the previous period.
GBP

Revenue (FY, 2015)

1.9m

Revenue growth (FY, 2014 - FY, 2015), %

25.3%

Gross profit (FY, 2015)

1.1m

Gross profit margin (FY, 2015), %

60.3%

Net income (FY, 2015)

39.3k

Cash (31-Dec-2017)

560.2k
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015

Revenue

269.5k340.3k366.4k765.3k1.5m1.9m

Revenue growth, %

96%25%

Cost of goods sold

92.6k142.4k131.5k263.6k507.7k746.2k

Gross profit

176.9k197.8k234.9k501.7k993.3k1.1m
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Cash

49.7k99.1k111.6k105.1k86.4k261.5k337.8k560.2k

Accounts Receivable

98.8k150.3k173.7k403.2k628.1k552.8k1.1m896.9k

Current Assets

148.8k251.6k285.9k513.2k721.6k845.2k2.0m1.8m

PP&E

1.4k2.2k2.5k9.7k10.8k19.7k25.2k1.9m
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015

Net Income

8.4k(24.3k)(53.4k)67.5k210.0k39.3k

Income Taxes Paid

(57.1k)(7.8k)
GBPFY, 2010

Financial Leverage

2.6 x
Show all financial metrics

UserZoom Cybersecurity Score

Cybersecurity ratingPremium dataset

A

90/100

SecurityScorecard logo

UserZoom Online and Social Media Presence

Embed Graph

UserZoom Company Culture

  • Overall Culture

    A+

    92/100

  • CEO Rating

    A+

    94/100

  • Compensation

    A+

    94/100

  • Diversity

    A+

    91/100

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UserZoom News and Updates

UserZoom raises $100M, acquires EnjoyHQ, to grow its platform to improve UX and other interactive design elements

Graphic designer Paul Rand once famously said that the public was more familiar with bad design than good design. While he was referring to most of the design in the world being “bad”, these days that phrase might take on a second meaning: people typically only notice and talk about (and usually com…

User Experience (UX) Research Software Market Growth Developments with New Trend Advancements by 2027 - Userlytics, UserTesting, UserZoom, Woopra

A 360-degree synopsis of the competitive scenario on the User Experience (UX) Research Software Market is presented in this report. It has an enormous data allied to the recent product and technological developments in the markets. It has a comprehensive analysis of the impact of these advancements …

Fuel Cycle Expands UX Research Capabilities with UserZoom Partnership

LOS ANGELES, Sept. 4, 2018 /PRNewswire/ -- Fuel Cycle, the leading all-in-one market research solution, announced today, in efforts to optimize research capabilities in user experience, a new strategic partnership with UserZoom, the leading UX insights company in UX research and usability ...

UserZoom Frequently Asked Questions

  • When was UserZoom founded?

    UserZoom was founded in 2007.

  • Who are UserZoom key executives?

    UserZoom's key executives are Dan Fishback, Alfonso De La Nuez and Xavier Mestres.

  • How many employees does UserZoom have?

    UserZoom has 351 employees.

  • What is UserZoom revenue?

    Latest UserZoom annual revenue is £1.9 m.

  • What is UserZoom revenue per employee?

    Latest UserZoom revenue per employee is £5.4 k.

  • Who are UserZoom competitors?

    Competitors of UserZoom include Validately, UserTesting and Curalate.

  • Where is UserZoom headquarters?

    UserZoom headquarters is located at 10 Almaden Blvd #250, San Jose.

  • Where are UserZoom offices?

    UserZoom has offices in San Jose, Denver, New York, Barcelona and in 2 other locations.

  • How many offices does UserZoom have?

    UserZoom has 6 offices.