In business since 2007, UserZoom offers an all-in-one, multi channel and agile approach to managing customer experiences by enabling Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience, on a unified software platform. We offer an on-demand web-based solution, which empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects. We help them zoom in on the Customer Experience. UZ Mobile is the most powerful solution for Mobile Customer Experience Management. Listen to the voice of your mobile customers, conduct usability testing and UX research on both iOS and Android and on both phones and tablets. Half of Fortune's Most Admired Enterprises are Using UserZoom's Research Suite. They use us to conduct remote usability testing, test their prototypes, or measure customer satisfaction. Find out WHY it's a great idea to work with us.
Type
Private
HQ
London, GB
Founded
2007
Size (employees)
174 (est)+2%
UserZoom was founded in 2007 and is headquartered in London, GB
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UserZoom Office Locations

UserZoom has offices in San Jose, München, Manchester, London and in 2 other locations
London, GB (HQ)
Thomas House, The Office Group, 84 Eccleston Square
Manchester, GB
4-6 Bank Square Wilmslow
München, DE
Kronstadterstrasse 4
Barcelona, ES
Av. Diagonal, 618 3ºD
Madrid, ES
C/ O'Donnell 12, 2ª planta
San Jose, US
10 Almaden Blvd #250
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UserZoom Financials and Metrics

Summary Metrics

Founding Date

2007

Total Funding

$36.4 m

Latest funding size

$34 m

Time since last funding

3 years ago

Investors

UserZoom's latest funding round in October 2015 was reported to be $34 m. In total, UserZoom has raised $36.4 m
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UserZoom Financials

UserZoom's revenue was reported to be £1.88 m in FY, 2015 which is a 25.3% increase from the previous period.
GBP

Revenue (FY, 2015)

1.9 m

Revenue growth (FY, 2014 - FY, 2015), %

25.3%

Gross profit (FY, 2015)

1.1 m

Gross profit margin (FY, 2015), %

60.3%

Net income (FY, 2015)

39.3 k

Cash (31-Dec-2016)

337.8 k
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015

Revenue

269.5 k340.3 k366.4 k765.3 k1.5 m1.9 m

Revenue growth, %

96%25%

Cost of goods sold

92.6 k142.4 k131.5 k263.6 k507.7 k746.2 k

Gross profit

176.9 k197.8 k234.9 k501.7 k993.3 k1.1 m
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016

Cash

49.7 k99.1 k111.6 k105.1 k86.4 k261.5 k337.8 k

Accounts Receivable

98.8 k150.3 k173.7 k403.2 k628.1 k552.8 k1.1 m

Current Assets

148.8 k251.6 k285.9 k513.2 k721.6 k845.2 k2 m

PP&E

1.4 k2.2 k2.5 k9.7 k10.8 k19.7 k25.2 k
GBPFY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015

Net Income

8.4 k(24.3 k)(53.4 k)67.5 k210 k39.3 k

Income Taxes Paid

(57.1 k)(7.8 k)
GBPY, 2016

Financial Leverage

-3.5 x
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