UserZoom

Technology customer experience data analytics enterprise software testing

In business since 2007, UserZoom offers an all-in-one, multi channel and agile approach to managing customer experiences by enabling Businesses to cost-effectively plan, research, design, and measure Customer Experience and User Experience, on a unified software platform. We offer an on-demand web-based solution, which empowers CX, UX and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects. We help them zoom in on the Customer Experience. UZ Mobile is the most powerful solution for Mobile Customer Experience Management. Listen to the voice of your mobile customers, conduct usability testing and UX research on both iOS and Android and on both phones and tablets. Half of Fortune's Most Admired Enterprises are Using UserZoom's Research Suite. They use us to conduct remote usability testing, test their prototypes, or measure customer satisfaction. Find out WHY it's a great idea to work with us.

Revenue(FY, 2015)

£1.9 M

Company Growth (employees)

Type

Private

London, GB

Founded

2007

Size (employees)

165 (est)-1%

Website

userzoom.co.uk

UserZoom was founded in 2007 and is headquartered in London, GB

UserZoom Office Locations

UserZoom has offices in London, Barcelona, Sunnyvale, Wilmslow and in 4 other locations

London, GB (HQ)

143 Southbank House Black Prince Rd

Gladesville, AU

12 Eltham St

San Jose, US

102 1054 S De Anza Blvd

München, DE

11 Ainmillerstraße

Barcelona, ES

Av. Diagonal, 618 3ºD

Wilmslow, GB

4-6 Bank Square

Show all (9)

UserZoom Data and Metrics

Summary Metrics

Founding Date	2007
Total Funding	$36.4 m
Latest funding size	$34 m
Time since last funding	almost 2 years
Investors	TC Growth Partners, Active Venture Partners, Trident Capital, StepStone Group

UserZoom's latest funding round in October 2015 was reported to be $34 m. In total, UserZoom has raised $36.4 m

UserZoom Financial Metrics

UserZoom's revenue was reported to be £1.9 m in FY, 2015 which is a 25% increase from the previous period.

Summary

GBP

Income Statement

GBP	FY, 2013	FY, 2014	FY, 2015
Revenue	765.3 k	1.5 m	1.9 m
Revenue growth, %		96%	25%
Cost of goods sold	263.6 k	507.7 k	746.2 k
Gross profit	501.7 k	993.3 k	1.1 m
Gross profit Margin, %	66%	66%	60%
Pre tax profit	67.5 k	267.1 k	47 k
Net Income	67.5 k	210 k	39.3 k

Balance Sheet

GBP	FY, 2013	FY, 2014	FY, 2015
Cash	105.1 k	86.4 k	261.5 k
Accounts Receivable	403.2 k	628.1 k	552.8 k
Current Assets	513.2 k	721.6 k	845.2 k
PP&E	9.7 k	10.8 k	19.7 k
Total Assets	522.8 k	732.3 k	864.9 k
Accounts Payable	9.5 k	39.1 k	33.1 k
Current Liabilities	474.6 k	474 k	567.3 k
Total Liabilities	474.6 k	474 k	567.3 k
Retained Earnings	67.5 k	210 k	39.3 k
Total Equity	48.2 k	258.3 k	297.6 k
Financial Leverage	10.8 x	2.8 x	2.9 x