Craft

UserTesting

Revenue

$147.4 M

FY, 2021

UserTesting Summary

Company Summary

Overview
UserTesting is a company that develops a human insight platform. It offers a test builder, surveys, audience management, sentiment analysis, usability testing, video feedback, etc. The company provides consulting, insights, experience measurement, and support services. UserTesting caters to retail, travel and hospitality, healthcare, and other industries.
Type
Subsidiary
Status
Active
Founded
2007
HQ
Bellevue, WA, US | view all locations
Website
https://www.usertesting.com
Cybersecurity rating
Sectors

Key People

  • Eric Johnson

    Eric Johnson, Chief Executive Officer

  • Josh Maltz

    Josh Maltz, Chief Operating Officer

  • Mark Chamberlain

    Mark Chamberlain, Chief Financial Officer

  • Kaj van de Loo

    Kaj van de Loo, Chief Technology Officer

Operating MetricsView all

Large Customers

404
44.8%

Q3, 2022

Total Customers

3K

Jun, 2024

Net Dollar Subscription Retention Rate

107.0%

Q3, 2022

LocationsView all

11 locations detected

  • Bellevue, WA HQ

    United States

    11100 NE 8th St, Suite 320

  • Chamblee, GA

    United States

    3453 Pierce Dr Suite 100

  • Littleton, CO

    United States

    1900 W Littleton Blvd

  • Los Gatos, CA

    United States

    1484 Pollard Rd #271

  • San Francisco, CA

    United States

    144 Townsend St.

  • New York, NY

    United States

and 5 others

UserTesting Financials

Summary Financials

Revenue (Q3, 2022)
$49.4M
Gross profit (Q3, 2022)
$38.5M
Net income (Q3, 2022)
($15.2M)
Cash (Q3, 2022)
$164.6M
EBIT (Q3, 2022)
($14.3M)

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