UserTesting

We help companies eliminate bad user experiences.
Bad experiences on websites and apps, and in the real world, aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to get on-demand feedback from your target market—wherever they are—so you can protect your brand, boost conversions, and provide amazing experiences.

Who we help
Marketers use us to boost their conversion rates by testing their landing pages, emails, and ads.
UX & usability professionals use us to test wireframes, prototypes, and live sites.
Executives use us to benchmark their company over time against the competition.
eCommerce managers use us to find and fix their site or app’s biggest problems, and then run A/B tests to measure the improvement.
Product managers use us to get inside the heads of their target customers, watch what they do, and hear what they think.
Entrepreneurs in lean startups use us in their Build-Measure-Learn feedback loop.
Game developers use us to ensure their games are fun and playable!
Search engine experts use us to learn what’s behind their PPC and landing page results, so they can increase their advertising ROI.
Mobile app developers use us to test their apps on smartphones and tablets to prevent getting one star reviews.
Designers use us to watch real people using their normal computer–so they can see things like IM interruptions and small browser windows.
Agencies will show a prospective client videos of users struggling with the client’s site, then explain how they’d improve it.
Developers on agile development teams use us because we can turn around test results in a few hours.

Company growth
Type
Private
HQ
Mountain View, US
Founded
2007
Size (employees)
513 (est)-1%
UserTesting was founded in 2007 and is headquartered in Mountain View, US

Key People at UserTesting

Darell Benatar

Darell Benatar

CEO
Danaus Chang

Danaus Chang

VP of Partnerships
Chris Hicken

Chris Hicken

President & COO
Dave Garr

Dave Garr

Senior Product Manager, Co-founder
Mark Towfiq

Mark Towfiq

SVP of Product & Engineering

UserTesting Office Locations

UserTesting has offices in Mountain View, San Francisco, Seattle, Washington and in 1 other locations
Mountain View, US
San Francisco, US
Seattle, US
Washington, US
Atlanta, US

UserTesting Metrics

UserTesting Summary

Founding Date

2007

Total Funding

$48.5 M

Latest funding size

$45.5 M

Time since last funding

about 2 years

Investors

We estimate that UserTesting's latest funding round in January 2015 was $45.5 M. In total, UserTesting has raised $48.5 M

UserTesting Online Presence

UserTesting Company Life

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