We help companies eliminate bad user experiences.
Bad experiences on websites and apps, and in the real world, aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to get on-demand feedback from your target market—wherever they are—so you can protect your brand, boost conversions, and provide amazing experiences.

Who we help

  • Marketers use us to boost their conversion rates by testing their landing pages, emails, and ads.
  • UX & usability professionals use us to test wireframes, prototypes, and live sites
  • Executives use us to benchmark their company over time against the competition.
  • eCommerce managers use us to find and fix their site or app’s biggest problems, and then run A/B tests to measure the improvement.
  • Product managers use us to get inside the heads of their target customers, watch what they do, and hear what they think.
  • Entrepreneurs in lean startups use us in their Build-Measure-Learn feedback loop.
  • Game developers use us to ensure their games are fun and playable!
  • Search engine experts use us to learn what’s behind their PPC and landing page results, so they can increase their advertising ROI.
  • Mobile app developers use us to test their apps on smartphones and tablets to prevent getting one star reviews.
  • Designers use us to watch real people using their normal computer–so they can see things like IM interruptions and small browser windows.
  • Agencies will show a prospective client videos of users struggling with the client’s site, then explain how they’d improve it.
  • Developers on agile development teams use us because we can turn around test results in a few hours.
Company Growth (employees)
Mountain View, US
Size (employees)
532 (est)+4%
UserTesting was founded in 2007 and is headquartered in Mountain View, US

Key People at UserTesting

Darell Benatar

Darell Benatar

Dave Garr

Dave Garr

Senior Product Manager, Co-founder
Danaus Chang

Danaus Chang

VP of Partnerships
Chris Hicken

Chris Hicken

President & COO
Mark Towfiq

Mark Towfiq

SVP of Product & Engineering

UserTesting Office Locations

UserTesting has offices in Mountain View, Atlanta, Washington, Seattle and in 1 other locations
Mountain View, US
San Francisco, US
Seattle, US
Washington, US
Atlanta, US

UserTesting Metrics

UserTesting Summary

Founding Date


Total Funding

$48.5 m

Latest funding size

$45.5 m

Time since last funding

about 2 years


We estimate that UserTesting's latest funding round in January 2015 was $45.5 m. In total, UserTesting has raised $48.5 m

UserTesting Online Presence

UserTesting Company Life

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