OverviewSuggest Edit

Usermind is a company providing a customer engagement platform. It unifies customer data, automates personalized interactions, and optimizes customer journeys. The platform enables non-developers to integrate enterprise applications, map data between them, automate end-to-end processes, and measure the impact.
HQSeattle, WA, US
Employee Ratings4.3
Overall CultureF

Latest Updates

Employees (est.) (Sept 2021)36(-10%)
Cybersecurity ratingBMore

Key People/Management at Usermind

Michel Feaster

Michel Feaster

Co-Founder and CEO
Jessica Lanier

Jessica Lanier

Derek Yammarino

Derek Yammarino

VP of Global Sales
Saurabh Shah

Saurabh Shah

Vice President of Customer Success
Chris MacOni

Chris MacOni

VP of Product
Vishnu Vettrivel

Vishnu Vettrivel

VP of Engineering
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Usermind Office Locations

Usermind has an office in Seattle
Seattle, WA, US (HQ)
83 Columbia St #305
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Usermind Financials and Metrics

Summary Metrics

Founding Date


Usermind total Funding

$59.6 m

Usermind latest funding size

$14 m

Time since last funding

8 months ago

Usermind investors

Usermind's latest funding round in January 2021 was reported to be $14 m. In total, Usermind has raised $59.6 m
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Usermind Cybersecurity Score

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Usermind Online and Social Media Presence

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Usermind Company Culture

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Usermind News and Updates

Heart of the Customer and Usermind Partner to Accelerate CX Innovation for Enterprises

SEATTLE, Jan. 22, 2020 /PRNewswire/ -- Heart of the Customer (HoC), one of the nation's leading journey mapping consultancies, and Usermind, a pioneer in Experience Orchestration (XO), today announced a strategic partnership that will revolutionize how businesses map, orchestrate, and...

Elixirr and Usermind partner to help brands get more value from customer experience initiatives

SEATTLE, June 19, 2019 /PRNewswire/ -- Elixirr, the challenger consultancy, and Usermind, a global customer journey platform, today announced an exciting partnership that will combine Usermind's agile, customer-focused technology together with a team of expert consultants from Elixirr who ...

Usermind raises $23.5M to become the IFTTT of customer experience

Usermind Inc., a Seattle-based startup working to improve customer experience with automation, today announced that it has secured a $23.5 million investment led by Northgate Capital. Returning backers Andreessen Horowitz, Menlo Ventures and Charles River Ventures contributed as well. The trio previ…

Usermind raises $23.5 million to connect enterprise applications for greater customer insights

Usermind, a company that aims to help businesses garner great customer insights by connecting their various software applications, has raised $23.5 million in a series C round of funding led by Northgate Capital, with participation form previous investors, including Andreessen Horowitz, Menlo Ventur…

Usermind Frequently Asked Questions

  • When was Usermind founded?

    Usermind was founded in 2013.

  • Who are Usermind key executives?

    Usermind's key executives are Michel Feaster, Jessica Lanier and Derek Yammarino.

  • How many employees does Usermind have?

    Usermind has 36 employees.

  • Who are Usermind competitors?

    Competitors of Usermind include ProcessMaker, Kissflow and Nintex.

  • Where is Usermind headquarters?

    Usermind headquarters is located at 83 Columbia St #305, Seattle.

  • Where are Usermind offices?

    Usermind has an office in Seattle.

  • How many offices does Usermind have?

    Usermind has 1 office.