Usermind
OverviewSuggest Edit
Usermind is a company providing a customer engagement platform. It unifies customer data, automates personalized interactions, and optimizes customer journeys. The platform enables non-developers to integrate enterprise applications, map data between them, automate end-to-end processes, and measure the impact.
| Type | Private | |
| Founded | 2013 | |
| HQ | Seattle, WA, US | Map |
| Website | usermind.com | |
| Employee Ratings | More | |
| Overall Culture | F | More |
Recent NewsAll News
- Heart of the Customer and Usermind Partner to Accelerate CX Innovation for Enterprises
- Elixirr and Usermind partner to help brands get more value from customer experience initiatives
- Usermind raises $23.5M to become the IFTTT of customer experience
- Usermind raises $23.5 million to connect enterprise applications for greater customer insights
Latest Updates
| Employees (est.) (Sept 2021) | 36 | (-10%) |
| Cybersecurity rating | B | More |
Key People/Management at Usermind
Michel Feaster
Co-Founder and CEO
Jessica Lanier
CFO
Derek Yammarino
VP of Global Sales
Saurabh Shah
Vice President of Customer Success
Chris MacOni
VP of Product
Vishnu Vettrivel
VP of Engineering
Usermind Office Locations
Usermind has an office in Seattle
Seattle, WA, US (HQ)
83 Columbia St #305
Usermind Financials and Metrics
Summary Metrics
Founding Date | 2013 |
Usermind total Funding | $59.6 m |
Usermind latest funding size | $14 m |
Time since last funding | 8 months ago |
Usermind investors | Northgate Capital, Menlo Ventures, SV Angel, Andreessen Horowitz, CRV, WestRiver Group, Andreesen Horowitz |
Usermind's latest funding round in January 2021 was reported to be $14 m. In total, Usermind has raised $59.6 m
Usermind Cybersecurity Score
Usermind Online and Social Media Presence
1.38k Twitter followers
Usermind has 1.38k Twitter Followers. The number of followers has decreased 0.1% month over month and decreased 0.3% quarter over quarter
Usermind's Trends
Usermind Company Culture
Overall Culture
F
23/100
CEO Rating
F
10/100
Compensation
F
10/100
Usermind News and Updates
January 22, 2020
Heart of the Customer and Usermind Partner to Accelerate CX Innovation for Enterprises
SEATTLE, Jan. 22, 2020 /PRNewswire/ -- Heart of the Customer (HoC), one of the nation's leading journey mapping consultancies, and Usermind, a pioneer in Experience Orchestration (XO), today announced a strategic partnership that will revolutionize how businesses map, orchestrate, and...
June 19, 2019
Elixirr and Usermind partner to help brands get more value from customer experience initiatives
SEATTLE, June 19, 2019 /PRNewswire/ -- Elixirr, the challenger consultancy, and Usermind, a global customer journey platform, today announced an exciting partnership that will combine Usermind's agile, customer-focused technology together with a team of expert consultants from Elixirr who ...
January 17, 2018
Usermind raises $23.5M to become the IFTTT of customer experience
Usermind Inc., a Seattle-based startup working to improve customer experience with automation, today announced that it has secured a $23.5 million investment led by Northgate Capital. Returning backers Andreessen Horowitz, Menlo Ventures and Charles River Ventures contributed as well. The trio previ…
January 17, 2018
Usermind raises $23.5 million to connect enterprise applications for greater customer insights
Usermind, a company that aims to help businesses garner great customer insights by connecting their various software applications, has raised $23.5 million in a series C round of funding led by Northgate Capital, with participation form previous investors, including Andreessen Horowitz, Menlo Ventur…
Usermind Frequently Asked Questions
When was Usermind founded?
Usermind was founded in 2013.
Who are Usermind key executives?
Usermind's key executives are Michel Feaster, Jessica Lanier and Derek Yammarino.
How many employees does Usermind have?
Usermind has 36 employees.
Who are Usermind competitors?
Competitors of Usermind include ProcessMaker, Kissflow and Nintex.
Where is Usermind headquarters?
Usermind headquarters is located at 83 Columbia St #305, Seattle.
Where are Usermind offices?
Usermind has an office in Seattle.
How many offices does Usermind have?
Usermind has 1 office.
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